WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Chan eil an ceangal lìonra seasmhach.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Note: Leis nach eil na h-aon roghainnean roghainnean aig fònaichean sgairteil, agus gu bheil iad eadar-dhealaichte bho neach-dèanamh gu neach-dèanamh, mar sin dèan cinnteach gu bheil na roghainnean ceart agad mus atharraich thu gin. Chaidh na ceumannan sin a choileanadh air an Redman fòn.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp aplacaid.
2. An uairsin, rachaibh gu Sgrion dachaigh and open the recently opened applications.
3. A-nis, tap air an X ìomhaigh corresponding to WhatsApp.
4. Ath-fhosgladh WhatsApp and check if you face the issue again.
Dòigh 2: Ath-thòiseachadh Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Brùth air an Putan Cumhachd air an inneal agad.
2. Tap air Ath-thòiseachadh roghainn no Cumhachd dheth roghainn.
Note: Ma bhriogas tu air an Cumhachd dheth option, you have to hold your cumhachd button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tap air roghainnean icon on the Home Screen.
2. A-nis, tap air an Cairtean SIM & lìonraidhean gluasadach roghainn mar a chithear.
3. An uairsin, tog air an Dàta gluasadach roghainn.
4. If you want to use a roaming network when you are out of your geographic location, tap roghainnean adhartach mar a chithear.
Note: The international data roaming service may cost you extra.
5. A-nis, tap Rothaireachd eadar-nàiseanta agus tagh an-còmhnaidh mar a chithear.
6. A-nis, tap air Dàta reumhaireachd.
7. Air adhart, tap Cuir air ma thèid do bhrosnachadh.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp teachdaireachd.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Dòigh 5: Dèan comas air Cùl-fhiosrachadh
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Rach gun roghainnean aplacaid.
2. An uairsin, tap air Apps.
3. An uairsin, tap air Stiùirich aplacaidean air a leantainn le WhatsApp mar a chithear.
4. An uairsin, tap air Cleachdadh dàta cuibhrichte.
5. Now, Select both Wi-Fi agus Dàta gluasadach (SIM 1) agus Dàta gluasadach (SIM 2) ma tha sin iomchaidh.
6. Mu dheireadh, tap OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Cuir air bhog an roghainnean aplacaid.
2. A-nis, tap air Apps.
3. An uairsin, tap air Stiùirich aplacaidean agus an ath WhatsApp.
4. An uairsin, tap air Force stop.
5. Finally, if you are prompted, tap OK mar a chithear.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tap air an roghainnean aplacaid.
2. An ath-, tap air Apps agus an uairsin tap Stiùirich aplacaidean.
3. A-nis, tap air WhatsApp mar a chithear.
4. Air adhart, tap Ceadan app.
5. Then, check if you have granted permission for WhatsApp under the CEAD taice.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Note: An seo, an SMS permission is taken as an example.
7. An uairsin, tap ALLOW roghainn.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tap air roghainnean icon to open the app.
2. A-nis, tap air Cunntasan & sioncronaich.
3. Now, toggle on the Dàta fèin-sync roghainn agus tap air an Sync roghainn ri taobh WhatsApp mar a chithear.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Dòigh 9: Sguab às WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Seòl gu Home Screen agus tap air an roghainnean ìomhaigh.
2. An uairsin, tap air Apps.
3. A-nis, tap air Stiùirich aplacaidean > WhatsApp.
4. An ath-, tap air storage.
5. An uairsin, tap Dàta soilleir agus an uair sin, Cache soilleir mar a chithear.
6. Please tap Glan an dàta gu lèir when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Open Manaidsear an fhaidhle air an inneal Android agad.
2. A-nis, tap air an ìomhaigh trì-loidhneach aig mullach clì an sgrion.
3. A-nis, tap Glan glan mar a chithear.
4. A-nis, tap Glan a-nis a rèir na roinne tro bheil thu airson beagan àite a shaoradh.
5. A-nis, tagh a h-uile neo-riatanach faidhlichean agus tap Sguab às na faidhlichean taghte mar a chithear.
6. A-nis, a 'dearbhadh an luath le bhith a' cnagadh OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Seòl gu WhatsApp.
2. Here, tap the ìomhaigh trì-dotagach at the top corner. Next, choose roghainnean.
3. Air adhart, tap Stòradh agus dàta.
4. A-nis, tap air Stiùirich stòradh.
5. Select any chat that has high data usage.
6. Here, check the Tagh a h-uile bogsa.
7. Once you have chosen the files to be deleted, tap the Ìomhaigh sgudal.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Dòigh 12: Ruith Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Fosgail an Play Store on your Android mobile.
2. A-nis, lorg sam bith bathar-bog antivirus mar a chithear.
3. An uairsin, tap air an Stàlaich putan.
4. Fuirich airson an stàladh a chrìochnachadh agus tap Open an app a chuir air bhog.
Note: Faodaidh na ceumannan gus an inneal Android agad a sganadh atharrachadh a rèir am bathar-bog a chleachdas tu. An seo, Avast Antivirus - Sgan & thoir air falbh bhìoras, inneal-glanaidh air a ghabhail mar eisimpleir. Lean na ceumannan a rèir am bathar-bog agad.
5. Lean an stiùireadh air-sgrìn taobh a-staigh na h-aplacaid agus tagh an dàrna cuid Dìon adhartach (feumach air ballrachd) no Dìon bunaiteach (saor).
6. An uairsin, tap TIS SCAN.
7. Anns an ath luath, a 'ceadachadh no a dhì-cheadachadh an sgiobalta cead a sganadh faidhlichean agad taobh a-staigh an uidheam.
Note: Anns an aplacaid seo, ma tha thu air an ruigsinneachd seo a dhiùltadh, cha tèid ach na h-aplacaidean agus na roghainnean agad a sganadh agus chan e na faidhlichean coirbte agad.
8. Fuirich gus an aplacaid a sganadh an inneal agad gu tur agus aon uair a dhèanamh, fuasgladh fhaighinn air na cunnartan a gheibhear le bhith a 'leantainn an stiùireadh air-sgrìn.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Dòigh 13: Ùraich WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Seòl gu do Home Screen agus tap Play Store.
2. A nis, rannsaich Whatsapp anns an raon rannsachaidh.
3A. If you see an update available, tap the Update roghainn mar a chithear.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Dòigh 14: Ùraich Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Dòigh 15: Ath-stàlaich WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Rach gu Play Store as you did earlier and search WhatsApp.
2. A-nis, tap dì-stàlaich mar a chithear.
3. Wait until the app is completely uninstalled from your Android. Then, again search for WhatsApp agus tap Stàlaich.
4. Once, your app has been installed on your device, tap Open mar a chithear.
5. Mu dheireadh, cuir air ais an dàta agad if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Note: Mus do factaraidh ath-shuidheachadh Android agad, feumaidh tu lethbhreac glèidhidh a h-uile dàta agad. Mura h-eil fios agad mar a nì thu cùl-taic den Android agad, lean an stiùireadh againn air Cùl suas an dàta fòn Android agad.
Gus am fòn-làimhe agad ath-shuidheachadh, leugh agus cuir an gnìomh na ceumannan san stiùireadh againn Mar a nì thu ath-shuidheachadh cruaidh air inneal Android sam bith.
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Method 17: Contact WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Taic WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Àireamh fòn, Seòladh puist-d, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Air a mholadh:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.