WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Nota: Dado que os teléfonos intelixentes non teñen as mesmas opcións de configuración e, polo tanto, varían de fabricante a fabricante, asegúrate de ter a configuración correcta antes de cambiar calquera. Os devanditos pasos realizáronse no Redmi teléfono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Despois, vai a Pantalla de inicio and open the recently opened applications.
3. Agora, toque o Icona X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Método 2: reinicie Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Preme o botón Botón de enerxía no seu dispositivo.
2. Toca o Reiniciar opción ou Apagado opción.
Nota: Se toca o botón Apagado option, you have to hold your poder button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Toca o Configuración icon on the Home Screen.
2. Agora, toque o Tarxetas SIM e redes móbiles opción como se mostra.
3. A continuación, activa a opción Datos móbiles opción.
4. If you want to use a roaming network when you are out of your geographic location, tap configuración avanzada como se representa.
Nota: The international data roaming service may cost you extra.
5. Agora toca Itinerancia internacional e seleccione Sempre como se mostra.
6. Agora toca Itinerancia de datos.
7. A continuación, toque Conectar se se lle solicita.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Os informes dos usuarios indican que non hai problemas actuais en Whatsapp mensaxe.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Método 5: activa os datos de fondo
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Ir para o Configuración app.
2. A continuación, toque Apps.
3. A continuación, toque Xestionar aplicacións seguido WhatsApp como se mostra.
4. A continuación, toque Uso de datos restrinxido.
5. Now, Select both Wi-Fi Datos móbiles (SIM 1) Datos móbiles (SIM 2) se é aplicable.
6. Finalmente, toque OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Inicia o Configuración app.
2. Agora toca Apps.
3. A continuación, toque Xestionar aplicacións and next WhatsApp.
4. A continuación, toque Forzar parada.
5. Finally, if you are prompted, tap OK como se mostra.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Toca sobre a Configuración app.
2. A continuación, toque Apps e logo toque Xestionar aplicacións.
3. Agora toca WhatsApp como se mostra.
4. A continuación, toque Permisos de aplicacións.
5. Then, check if you have granted permission for WhatsApp under the PERMITIDAS menú.
6. If you find some pending permissions under LISTA NON PERMITIDA, then tap that option.
Nota: Aquí, o SMS permission is taken as an example.
7. A continuación, toque DEIXAR opción.
Check if you can fix WhatsApp crashing issue.
Método 8: activa a sincronización de WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Toca o Configuración icon to open the app.
2. Agora toca Contas e sincronización.
3. Now, toggle on the Sincronización automática de datos opción e toque Sincroniza opción xunto a WhatsApp como se mostra.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Método 9: eliminar a caché de WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Desprácese ata a Pantalla de inicio e toque Configuración icona.
2. A continuación, toque Apps.
3. Agora toca Xestionar aplicacións > WhatsApp.
4. A continuación, toque almacenamento.
5. A continuación, toque Borrar datos e logo Borrar a caché como se mostra.
6. Please tap Borrar todos os datos when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Aberto Xestor de ficheiros no seu teléfono Android.
2. Agora, toque o icona de tres liñas na parte superior esquerda da pantalla.
3. Agora toca Limpeza profunda como se mostra.
4. Agora toca Limpar agora correspondente á categoría mediante a que se quere liberar algún espazo.
5. Agora, seleccione todos os ficheiros innecesarios e toque Elimina os ficheiros seleccionados como se representa.
6. Agora, confirme a solicitude tocando OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Método 11: Borrar os medios de WhatsApp
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navega ata WhatsApp.
2. Here, tap the icona de tres puntos at the top corner. Next, choose Configuración.
3. A continuación, toque Almacenamento e datos.
4. Agora toca Xestionar o almacenamento.
5. Select any chat that has high data usage.
6. Here, check the seleccionar todo caixa.
7. Once you have chosen the files to be deleted, tap the Icona do lixo.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Método 12: executa a exploración de malware
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Abre o Xogar tenda on your Android mobile.
2. Agora, busca calquera software antivirus como se representa.
3. A continuación, toque o Instalar botón.
4. Agarde a que se complete a instalación e toque aberto para iniciar a aplicación.
Nota: Os pasos para analizar o teu dispositivo Android poden variar dependendo do software que utilices. Aquí, Avast Antivirus - Analizar e eliminar virus, limpador tómase como exemplo. Siga os pasos segundo o seu software.
5. Siga as instrucións que aparecen na pantalla na aplicación e escolla calquera delas Protección avanzada (necesita subscrición) ou Protección básica (gratis).
6. A continuación, toque COMEZAR A ESCANEAR.
7. Na seguinte solicitude, permita ou non permita a solicitude de permiso para escanear os seus ficheiros no dispositivo.
Nota: Nesta aplicación, se denegaches este acceso, só se analizarán as túas aplicacións e configuracións e non os teus ficheiros corruptos.
8. Agarde ata que a aplicación escanee o dispositivo completamente e, unha vez feito, resolva os riscos atopados seguindo as instrucións que aparecen na pantalla.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Método 13: Actualiza WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navega ata o teu Pantalla de inicio e toque Xogar tenda.
2. Now, search WhatsApp no campo de busca.
3A. If you see an update available, tap the Actualizar opción como se mostra.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Método 14: actualizar o sistema operativo Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Método 15: reinstale WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Ir a Xogar tenda como fixeches antes e busca WhatsApp.
2. Agora toca Uninstall como se mostra.
3. Agarde ata que a aplicación estea completamente desinstalada do seu Android. Despois, volve buscar WhatsApp e toque Instalar.
4. Unha vez que se instalou a aplicación no seu dispositivo, toque aberto como se representa.
5. Finalmente, restaurar os seus datos if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Nota: Antes de restablecer os valores de fábrica do teu Android, tes que facer unha copia de seguranza de todos os teus datos. Se non sabes como facer unha copia de seguranza do teu Android, sigue a nosa guía para facer unha copia de seguranza dos datos do teu teléfono Android.
Para restablecer a configuración de fábrica do teu móbil, le e implementa os pasos da nosa guía Como restablecer calquera dispositivo Android.
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Método 17: póñase en contacto co soporte de WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Soporte WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Podes abandonar a túa consulta proporcionando algúns detalles obrigatorios, como Número de teléfono, Enderezo electrónico, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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