One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.
The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.
How to Fix WhatsApp Video Call Not Working on iPhone and Android
The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.
Método 1: Actualiza WhatsApp
o IOS androide applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.
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Option I: On iPhone
1. Manteña premido o botón Tenda de aplicacións icon for a long time.
2. Ir a Actualizacións and choose it.
3. To upgrade WhatsApp to the most recent version, tap the Mellorar icona ao lado.
4. If there isn’t one, try scrolling down the páxina to refresh it.
3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.
Option II: On Android
1. Abre o Google Play tenda aplicación.
2. Tipo WhatsApp na barra de busca.
3. Toque Actualizar next to WhatsApp Messenger.
4. If there isn’t one, try scrolling down the page to refrescar lo.
5. If the problem persists, try closing all open apps, including definicións, WhatsAppe Google Play tenda, and then reopening them.
Method 2: Use Strong Network Connection
To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.
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Method 3: Allow Necessary Permissions to WhatsApp
To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.
Option I: On iPhone
1. Ir para o Configuración menú.
2. Seleccionar WhatsApp desde o menú.
3. Make sure that the toggles adjacent to contactos, micrófonoe cámara are all set to green.
4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.
Option II: On Android
1. Ir para o Configuración menú.
2. Toque Aplicacións e permisos.
4. Toque WhatsApp.
5. Toque permisos.
5. Tap on App Rights to provide permissions for the cámara, contactose micrófono.
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Method 4: Verify Content & Privacy Restrictions
By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.
Option I: On iPhone
1. Ir a Configuración.
2. Toque Tempo de pantalla.
3. Toque Límites da aplicación.
4. Tap On WhatsApp.
5. Make sure there are no app limits set for Whatsapp.
6. A best case situation is to switch off your screen completely till your call is finished.
Option II: On Android
1. Ir para o Configuración menú.
2. Ir a Benestar dixital e controis parentais.
3. Elixe foco modo.
4. Deselect WhatsApp since its permissions are being restricted.
Method 5: Allow WhatsApp to Use Mobile Data
On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.
Option I: On iPhone
1. Seleccionar Configuración.
2. A continuación, seleccione Móbil.
3. Activar WhatsApp by scrolling down and toggling it on.
This is so WhatsApp can make use of mobile data connections.
Option II: On WhatsApp
1. Aberto WhatsApp e inicia sesión.
2. Toque puntos 3 e Seleccione o Configuración.
3. choose Almacenamento e datos.
4. Toggle off the option to use less data for calls.
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Method 6: Switch On Background Data Usage
When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.
Option I: On iPhone
1. Go to your iPhone’s Configuración app.
2. Seleccionar WhatsApp desde o menú.
3. Then, to allow WhatsApp to utilise data in the background, enable Actualización da aplicación en segundo plano.
Option II: On Android
1. Mantén presionado o botón WhatsApp app icon. It will bring up the App Info menu. Tap on I botón.
2. Activar o Datos de fondo opción.
Method 7: Disable Data Saver or Low Data Mode
WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.
Option I: On iPhone
1. To turn off the iPhone’s low data mode, go to Configuración.
2. Toque Móbil.
3. Ir a Opcións de datos móbiles.
4. turn off Modo de datos baixos.
5. Activar Itinerancia de datos from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.
Option II: On Android
1. to Turn off Data Saver, go to Configuración.
2. Toque Rede e Internet.
3. Apagar Aforro de datos en teléfonos Android.
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Method 8: Disable Battery Saver
Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.
Option I: On iPhone
1. iPhone users may disable Low Power Mode by going to Configuración.
2. Toque batería and selecting it from the menu.
3. Apagar Low power Mode.
Option II: On Android
1. Android users may disable the feature by going to Configuración.
2. Ir a batería.
3. Toque Aforro da batería.
Method 9: Turn Off WhatsApp Low Data Usage
From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.
Option I: On iPhone
1. Aberto WhatsApp
2. go to App Configuración.
3. Toque Almacenamento e datos.
3. Toque Use less data for calls para apagalo.
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Option II: On Android
1 Abrir WhatsApp.
2. Toque puntos 3 e Seleccione o Configuración.
3. choose Almacenamento e datos.
4. Toggle off the option to use less data for calls.
Método 10: Borrar ficheiros da caché
Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.
1. Mantén presionado o botón WhatsApp app icon. It will bring up the App Info menu. Tap on I botón.
2. Toque almacenamento.
3. Toque Borrar a caché.
Method 11: Restart Device and WhatsApp
Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.
11.1 Turn your gadget off and leave it alone for five minutes.
11.2 After that, switch it back on and relaunch Whatsapp.
If it doesn’t work, you may try reinstalling WhatsApp:
Option I: On iPhone
1. Long-press on WhatsApp na súa pantalla de inicio.
2. Seleccionar Eliminar aplicación da lista de alternativas.
3. You’ll get a confirmation message asking whether you want to delete the app; select Eliminar a aplicación.
4. After some time has passed, go to the App Store e buscar WhatsApp Messenger. To reinstall it, click the descargar botón.
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Option II: On Android
1. Manteña premido o botón WhatsApp symbol for a long time.
2. After a popup message appears, tap on the I botón.
3. Toque Uninstall.
4. Wait a few moments after removing WhatsApp before going to the Google Play tenda.
5. Buscar WhatsApp in Google Play tenda.
6. Then, tap on it and select the Instalar opción.
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We hope you found this information useful and that you were able to fix WhatsApp video call not working. Please let us know which technique was the most beneficial for you. If you have any questions or comments, please use the form below.