Fix Microsoft Teams Video Call Not Working

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Ƙungiyoyin Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• Tsare-tsaren Tsare-tsare.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Shirya matsala na asali

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to Kashewa the web camera from the USB port, sake yi your computer, and sake-toshe it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Rufe Bayanan Bayani

Hanyar 1: Gudun Hardware da Matsalar Na'urori

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Latsa Windows + R makullin tare domin kaddamar da Run akwatin maganganu.

2. type msdt.exe -id Na'urar bincike kuma buga Shigar.

3. Sa'an nan, danna kan Next.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Aiwatar da wannan gyara and follow the on-screen instructions. Then, sake kunnawa na'urarka.

4B. If there is no issue with the drivers, click Rufe mai matsala akan allo mai zuwa.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. Buga Maɓallin Windows. Rubuta Ƙungiyoyin Microsoft da kaddamar da shi.

2. Danna kan icon mai dige uku kusa da naka profile Picture a cikin Ƙungiyoyi.

3. Sauya zuwa na'urorin tab in the left pane and scroll down the right screen.

4. Yanzu, a cikin kamara menu, expand the drop-down menu.

5. Sa'an nan, zabi kamara you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

Har ila yau Karanta: Yadda ake Canja Bayanan Bayanan Ƙungiyoyin Microsoft Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Fita teams da kaddamarwa Task Manager ta latsa Ctrl + Shift + Esc keys Lokaci guda.

2. A cikin tafiyar matakai tab, zaɓi Ƙungiyoyin Microsoft programs that are running in the background and select Ƙare Task.

3. Sa'an nan, buga da Maɓallin Windows da kuma buga % appdata% MicrosoftTeams a cikin mashin binciken.

4. Danna kan Bude kamar yadda aka nuna.

5. Yanzu, zaɓi all the files and folders within the folder and select the share zaɓi.

6. sake Windows 10 PC ku.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. type Manajan na'ura a cikin Windows 10 menu na bincike kuma bude ta.

2. Yanzu, danna sau biyu kyamarori domin fadada shi.

3. Sa'an nan, danna-dama a kan camera device (HP TrueVision HD, for example) and select the Kashe na'urar zaɓi kamar yadda aka nuna.

lura: Ensure you select a camera that you are not currently using in Teams.

4. Tabbatar da faɗakarwa ta danna kan A.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

lura: Make sure you re-enable the default camera adapter again after fixing the issue.

Har ila yau Karanta: Yadda ake Kunna ko Kashe Ƙungiyoyin Microsoft Tura zuwa Magana

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Latsa Windows key. Nau'in Google Chrome da kaddamar da shi.

2. Danna kan icon mai dige uku kuma zaɓi da Saituna zaɓi.

3. Yanzu, zaɓi Tsaro da kuma Privacy in the left pane and choose Saitunan Wurin from the main page.

4. Scroll down the main screen and select the kamara zaɓi a ƙarƙashin izini menu kamar yadda aka nuna.

5. A nan, zaɓi Shafukan yanar gizo na iya tambayar yin amfani da kyamarar ku option and make sure teams is not added in Not allowed to use your camera jerin.

6. Relaunch your browser and check if you have fixed the Teams video not working issue.

Hanyar 6: Sabunta Windows

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Latsa Windows + I keys tare a bude Saituna a kan kwamfutarka.

2. Yanzu, zaɓi Sabuntawa & Tsaro.

3. Zaɓi Duba don Sabuntawa daga bangaren dama.

4A. If your system is outdated, click Sanya yanzu don saukewa kuma shigar da sabuwar sigar.

4B. Idan tsarin ku ya riga ya sabunta, to zai nuna Kuna da zamani sako.

Har ila yau Karanta: Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. Buga Maɓallin Windows da kuma buga Windows Defender Firewall. Open the best results.

2. In the pop-up window, click on Bada app ko fasali ta hanyar Firewall na Windows Defender.

3. Sa'an nan, danna Canja saitunan. Finally, check for Ƙungiyoyin Microsoft to allow through the Firewall.

lura: Zaka iya amfani Bada wani app… to browse your program if your desired application or program does not exist in the list.

4. A ƙarshe, danna OK domin adana canje-canje.

Option II: Disable Firewall Temporarily

lura: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Latsa Windows key. Nau'in Control Panel kuma bude ta.

2. Saiti Duba ta as category kuma zaži System da Tsaro.

3. Yanzu, danna kan Windows Defender Firewall, kamar yadda aka nuna a nan.

4. Zaži Kunna Fayil na Fayil na Windows a kunne ko a kashe zaɓi daga menu na hagu.

5. Now, check the boxes next to the Kashe Firewall na Windows Defender (ba a ba da shawarar ba) option wherever available on this screen.

6. Danna OK da kuma sake kwamfutarka.

Hanyar 8: Kashe VPN

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. Buga Maɓallin Windows da kuma buga Saitunan VPN a cikin mashin binciken.

2. A cikin Saituna taga, cire haɗin mai aiki VPN sabis.

3. Juya kashe Zaɓuɓɓukan VPN karkashin Advanced Zabuka.

Har ila yau Karanta: Gyara Ƙungiyoyin Microsoft suna ci gaba da farawa

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Kaddamar da Manajan na'ura using the steps mentioned above and expand the kyamarori ta hanyar dannawa biyu.

2. Yanzu, danna-dama akan direba kuma zaži Uninstall na'urar.

3. Danna Uninstall cikin hanzari.

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. Find da kuma Download direbobin da suka dace da sigar Windows akan PC ɗin ku.

6. Da zarar an sauke, danna sau biyu akan sauke fayil kuma bi umarnin kan allo don shigar da shi.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Hanyar 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Har ila yau Karanta: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Je zuwa Shafin Tallafin Microsoft.

2A. You can use the Samun Taimakon app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Bude Samun Taimako button.

2B. Also, you could use the fasali na intanet to submit your problem. To do so, click on the Nemo tallafi mahada.

3. Yanzu, rubuta your problem a cikin Tell us your problem so we can get you the right help and support filin da buga Shigar.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

shawarar:

Muna fatan wannan jagorar ya taimaka kuma za ku iya gyara Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.