Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) tare da alwatika mai rawaya mai alamar kirari. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Hanyar 1: Magance matsalar asali

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & tashar jiragen ruwa. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for dace samun iska of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Idan wutar lantarki ta haifar da batun, to kokarin sake shigar da na'urar USB bayan cire kwamfutar tafi-da-gidanka daga wutan lantarki.

2. Haɗa wata na'urar USB with the same USB port and check if there is an issue with the port.

3. Toshe na'urar USB zuwa cikin wani tashar jiragen ruwa daban don kawar da matsaloli tare da tashoshin USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Cire haɗin na'urar USB.

2. Sake kunnawa Windows PC ku.

3.  Haɗi the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Latsa Windows + R keys lokaci guda don ƙaddamar da Run akwatin maganganu.

2. type msdt.exe -id Na'urar bincike da kuma danna kan OK, kamar yadda aka nuna.

3. Here click on the Na ci gaba zaɓi, kamar yadda aka yi alama a ƙasa.

4. Duba akwatin da aka yiwa alama Aiwatar da gyare-gyare ta atomatik da kuma danna kan Next.

5. Once the process is completed, sake farawa da PC naka and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Daga Taskar, Dama-danna kan USB Device icon.

2. Zaži Open Devices and Printers zaɓi, kamar yadda aka nuna.

3. Danna dama-dama Na'urar USB (misali Cruzer Blade) kuma zaɓi troubleshoot, kamar yadda aka nuna a kasa.

4. Windows Matsalar matsala will automatically detect problems and fix these as well.

lura: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Har ila yau Karanta: Fix USB device not recognized by Windows 10

Hanyar 3: Sabunta Direbobin USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. type Manajan na'ura a cikin Wurin bincike na Windows kuma buga Shigar da maballin don kaddamar da shi.

2. Je zuwa Universal Serial Bus masu kula section and expand it with a double-click.

3. Yanzu, danna-dama akan kebul direba (misali Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) kuma zaɓi Ɗaukaka direba.

4. Na gaba, danna kan Nemo direbobi ta atomatik. 

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Danna kan Close to exit the window and Rfarawa komputa.

7. maimaita the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Nuna zuwa Device Manager > Universal Serial Bus controllers kamar yadda bayani a ciki Hanyar 3.

2. Danna dama-dama Kebul direba (misali Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) kuma zaɓi Properties, kamar yadda aka kwatanta a kasa.

3. A cikin USB Device Properties taga, canzawa zuwa Direba tab kuma zaɓi Mirgine Baya Direba.

Note: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Zaɓi Why are you rolling back? from the given list and click on A tabbatar.

5. After the process is finished, click on OK don amfani da wannan canji.

6. Finally, confirm the prompt and sake kunnawa tsarin ku don yin tasiri mai tasiri.

Har ila yau Karanta: Fix Universal Serial Bus (USB) Controller Driver Issue

Hanyar 5: Sake shigar da Direbobin USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Je zuwa Manajan Na'ura> Universal Serial Bus masu kula, using the steps mentioned in Hanyar 3.

2. Danna dama-dama Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) kuma zaži Uninstall na'urar, kamar yadda aka nuna.

3. Yanzu, danna kan Uninstall kuma sake farawa PC naka.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Kewaya zuwa ga Manajan na'ura kamar yadda aka nuna a Hanyar 3.

2. Here, double-click on Na'urar Dan Adam na Dan Adam domin fadada shi.

3. Danna dama-dama akan Na'urar Shigar USB kuma zaži Properties.

4. Here, switch to the Gudanarwar Power tab and uncheck the box titled Bada damar kwamfutar ta kashe wannan na'urar don ajiye wuta.

5. A ƙarshe, danna kan OK da kuma sake kunnawa tsarinka.

Har ila yau Karanta: Gyara USB Yana Ci gaba da Cire Haɗin da Sake haɗawa

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. type Control panel a cikin Wurin bincike na Windows kuma danna Bude.

2. Zaɓi Duba ta > Manyan gumaka, sa'an nan kuma danna Zaɓuɓɓuka Power, kamar yadda aka nuna.

3. A nan, danna kan Canja saitunan shiri in your currently selected plan section.

4. A cikin Shirya Saitunan Tsari taga, zaɓi Canja saitunan ƙarfin ci gaba zaɓi.

5. Yanzu, danna sau biyu Saitunan USB domin fadada shi.

6. Har yanzu, danna sau biyu Kebul na zaɓin dakatarwa saitin domin fadada shi.

7. A nan, danna kan A kan baturi kuma canza saitin zuwa guragu from the drop-down list, as illustrated.

8. Yanzu, danna kan Shiga cikin kuma canza saitin zuwa guragu nan ma.

9. A ƙarshe, danna kan Aiwatar > Yayi kyau to save these changes. Restart your PC and check if the issue is solved now.

Hanyar 8: Kashe Saurin Farawa

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Je zuwa Control Panel > Power Options kamar yadda aka kwatanta a Hanyar 7.

2. A nan, danna kan Zaɓi abin da maballin ikon ke yi option in the left bar.

3. Yanzu, zaɓi da Canja saitunan da ba a samuwa a halin yanzu zaɓi.

4. Next, uncheck the box Kunna farawa da sauri (shawarar) sa'an nan kuma danna kan Ajiye canje-canje kamar yadda aka nuna a kasa.

5. Daga karshe, sake kunnawa Windows PC ku.

Har ila yau Karanta: Gyara Na'urar USB Ba a Gane Kuskuren Code 43

Hanyar 9: Sabunta Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. type Duba don sabuntawa a cikin Wurin bincike na Windows kuma danna Bude.

2. Yanzu, danna kan Duba don Sabuntawa button.

3A. Bi umarnin kan allo don saukewa da shigar da sabuwar sabuntawa akwai.

3B. Idan tsarin ku ya riga ya sabunta, to zai nuna Kuna da zamani sako.

4. Sake kunnawa your system and check if the issue is resolved now.

Hanyar 10: Sabunta BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP kwamfyutoci.

shawarar:

We hope that you could learn yadda za a fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.