Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) me ka huinakolu melemele me kahi ʻōuli hoʻōho. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Ka Papa Hana 1: Hoʻoponopono Paʻa

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & mau awa. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ea pono of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Inā pilikia ka mana, a laila ho'āʻo hoʻokomo hou i ke kelepona USB ma hope o ka wehe ʻana i ka pona mai ka lako mana.

2. Hoʻohui i kekahi mea USB ʻē aʻe with the same USB port and check if there is an issue with the port.

3. Hoʻopili i ke kelepona USB i kahi awa ʻokoʻa e hoʻoholo i nā pilikia me nā awa USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Ho'oka'awale ke kelepona USB.

2. E hoʻomaka hou kāu Windows PC.

3.  Hoʻohoho the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Kāomi Windows + R ki i ka manawa like e hoolana i ka holo ka dialog.

2. ʻAno msdt.exe -id PūnaeweleDiagnostic ae kaomi ma OK, e like me ka mea i hōʻike ʻia.

3. Here click on the i hoʻomaka me koho, e like me ka mea i hōʻike ʻia ma lalo nei.

4. E nānā i ka pahu i kaha ʻia Hoʻopili koho i nā hoʻoponopono ae kaomi ma Aʻe.

5. Once the process is completed, hō'ā i kāu PC and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Mai ka Kauwe, kaomi ʻākau ma ka USB Device icon.

2. E koho i ka Open Devices and Printers koho, e like me ka hoike ana.

3. Kaomi ʻākau ma ʻ Devlelo uila (ea Cruzer Blade) a koho lapaʻau pilikia, e like me ka mea i kuhikuhi ʻia ma lalo nei.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

'Ōlelo Aʻo: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

E heluhelu pū nō hoʻi: Fix USB device not recognized by Windows 10

Hana 3: Hoʻohou i nā mea hoʻokele USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. ʻAno luna pūnaewele i ka pae huli Windows a pa E hoʻokomo i ke kī e hoʻolaha.

2. E hele i ka Pau nā kelepaena Universal Bus section and expand it with a double-click.

3. Ano, kaomi akau ma USB O Keaukaha (ea Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Hōʻike i ka mea hoʻokele.

4. A laila, kaomi aku Huli ʻakomi i nā mea hoʻokele. 

5A. Your driver will IeAIIeXIAaIEN itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Kaomi ma kokoke to exit the window and Restart kamepiula.

7. hana hou the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Ke kiʻi nei i Device Manager > Universal Serial Bus controllers e like me ka wehewehe ʻana ma 3 Hana.

2. Kaomi ʻākau ma Keaukaha USB (ea Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) a koho Nā Kuleana, e like me ka mea i hōʻike ʻia ma lalo nei.

3. I ka USB Device Properties pukaaniani, kuapo i ka O Keaukaha kaomi a koho Keaukaha Roll Back.

palapala aie: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. E koho Why are you rolling back? from the given list and click on ʻAe e hoʻopaʻa.

5. After the process is finished, click on OK e hoʻopili i kēia hoʻololi.

6. Finally, confirm the prompt and e hoʻomaka hou kou ʻōnaehana e hoʻoikaika i ka rollback.

E heluhelu pū nō hoʻi: Fix Universal Serial Bus (USB) Controller Driver Issue

Kaʻina 5: Hoʻouka hou i nā mea hoʻokele USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. E hele Luna hāmeʻa> Pau nā kelepaena Universal Bus, using the steps mentioned in 3 Hana.

2. Kaomi ʻākau ma Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) a ua koho E wehe i ka polokalamu, e like me ka mea i hōʻike ʻia.

3. Ano, e kaomi ma luna Uninstall ae hoʻomaka hou i kāu PC.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. E hoʻokele i ka Loea Mea Mea e like me ka mea i hōʻike ʻia ma 3 Hana.

2. Here, double-click on Nā Pānaehana Pūnaewele Inehana e hoʻonui ia.

3. Kaomi ʻākau ma ka Mea hookomo USB a ua koho Waiwai.

4. Here, switch to the Ke Mana Mana Mana tab and uncheck the box titled E ʻae i ke kamepiula e hoʻopau i kēia hāmeʻa e mālama i ka mana.

5. ʻO ka hope, kaomi ma luna OK a e hoʻomaka hou kāu ʻōnaehana.

E heluhelu pū nō hoʻi: Hoʻopaʻa i ka USB e hoʻokaʻawale a hoʻohui hou

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. ʻAno Na Makuahine panel i ka pae huli Windows a kaomi Open.

2. E koho Nānā e > Nā ikona nui, a laila kaomi Nā koho ikaika, e like me ka mea i hōʻike ʻia.

3. Eia, kaomi ma luna E hoʻololi i nā hoʻonohonoho hoʻolālā in your currently selected plan section.

4. I ka Hoʻoponopono i nā hoʻonohonoho hoʻolālā puka, koho E hoʻololi i nā hoʻonohonoho mana kiʻekiʻe koho.

5. Ano, kaomi pālua Nā hoʻonohonoho USB e hoʻonui ia.

6. Eia hou, kaomi pālua Hoʻonohonoho hoʻopanee koho USB e hoʻonui ia.

7. Eia, kaomi ma luna Ma luna o ka pakuhi a hoʻololi i ka hoʻonohonoho i ka polokalamu JavaScript from the drop-down list, as illustrated.

8. Ano, e kaomi ma luna Hoʻopiliʻia a hoʻololi i ka hoʻonohonoho i ka polokalamu JavaScript maanei no hoi.

9. ʻO ka hope, kaomi ma luna pili > Maikaʻi to save these changes. Restart your PC and check if the issue is solved now.

Ka Papa Hana 8: Hoʻopau i ka hoʻomaka wikiwiki

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. E hele i ka Control Panel > Power Options e like me ka mea i hoikeia ma 7 Hana.

2. Eia, kaomi ma luna E koho i ka hana a nā pihi mana option in the left bar.

3. Ano, koho i ka E hoʻololi i nā koho i hikiʻole ke loaʻa koho.

4. Next, uncheck the box E huli i ka hoʻomaka koke (i ʻōlelo ʻia) a laila kaomi hoola loli hou e like me ia i hōʻikeʻia i lalo.

5. ʻO ka hope, e hoʻomaka hou kāu Windows PC.

E heluhelu pū nō hoʻi: Fix USB Device not Recognized Error Code 43

Hanana 9: Hoʻohou i ka Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. ʻAno E hoʻopaʻa i nā mea hou i ka pae huli Windows a kaomi Open.

2. Ano, kaomi ma ka E nānā i nā mea kūpono pihi.

3A. Hahai i ka kuhikuhi ma ka pale e hoʻoiho a hoʻokomo i ka mea hou loa i loaʻa.

3B. Inā ua hou kāu ʻōnaehana, a laila e hōʻike ʻia He mea hou ʻoe palapala.

4. E hoʻomaka hou your system and check if the issue is resolved now.

Hana 10: Hoʻohou i ka BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Manaʻo kōkua: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptops.

haawiia:

We hope that you could learn pehea e fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.