September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

'Ōlelo Aʻo: Hiki iā ʻoe ke hoʻāʻo i ka Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

E hōʻoia i ka hana ʻana i kahi hoʻihoʻi i ka wā e hewa ai kekahi mea.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: ʻōnaehana Windows32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  inā ʻaʻole e hoʻomau.

Method 2: Create A New Local Port

1. E kaomi Windows Key + X a laila koho Pae Mana Mana.

papa mana

2.Now kaomi Pūnaehana a me ke kani ka kaomi Nā ʻaumana a me nā paʻi.

Kaomi iā Devices and Printers ma lalo o Hardware and Sound

3.Click E hoʻouka i kahi mea paʻi mai ka papa kuhikuhi luna.

E hoʻohui i kahi paʻi mai nā polokalamu a me nā mea paʻi

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Kaomi ma luna ʻO ka mea paʻi aʻu i makemake ai ʻaʻole i helu ʻia ma lalo

5.From the next screen select “Hoʻohui i ka mea paʻi pūnaewele a pūnaewele paha me nā hoʻonohonoho puke”A kaomi aʻe.

Hōʻailona hōʻailona E hoʻohui i ka mīkini paʻi kūloko a i ʻole ka mīkini paʻi pūnaewele me nā hoʻonohonoho manual a kaomi Next

6. Koho E hana i kahi awa hou and then from type of port drop-down select Kōkua kūloko a laila kaomi Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

ʻo kahi laʻana 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R a laila e kikokiko services.msc a hoʻokomo i kahi komo.

puka makani lawelawe

2. Huli Paʻi Spooler lawelawe in the list and double-click on it.

3. E hōʻoia i ke ʻano hoʻomaka i hoʻonohonoho ʻia akomi and the service is running, then click on Stop and then again click on start in order to restart the service.

E hōʻoia i ka hoʻonohonoho ʻana i ke ʻano hoʻomaka i Automatic no ka spooler paʻi

4. Kaomi i ka Apply i ukali ʻia e OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type paulele.msc a hoʻokomo i kahi komo.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, inā ʻaʻole a laila e hoʻomau i ke ʻano aʻe.

Ka Papa Hana 5: Hoʻoponopono Registry

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Press Windows Key + R a laila e kikokiko regedit a kaomi iā Enter e wehe i ka Luna Hoʻoponopono.

Holo i ke kauoha regedit

3. E hoʻokele i kēia kī hoʻopaʻa inoa:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now kaomi ʻākau ma Client Side Rendering Print Provider a ua koho Holoi.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Manaʻoʻia iāʻoe:

ʻO ia ka mea i lanakila ai ʻoe Fix Windows Cannot Connect to the Printer issue akā inā he mau nīnau kāu e pili ana i kēia ʻatikala a laila e ʻoluʻolu e nīnau iā lākou ma ka ʻāpana ʻōlelo.