WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Kev sib txuas network tsis ruaj khov.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Nco ntsoov: Txij li thaum lub xov tooj smartphones tsis muaj qhov kev xaiv qhov chaw zoo ib yam, thiab lawv txawv ntawm cov chaw tsim khoom mus rau cov chaw tsim khoom vim li no, xyuas kom raug qhov chaw ua ntej hloov ib qho. Cov kauj ruam hais tias tau ua nyob rau hauv Redmi xov tooj.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Ces, mus rau Lub tsev screen and open the recently opened applications.
3. Tam sim no, coj mus rhaub rau X icon corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Txoj Kev 2: Reboot Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Nias lub Lub hwj chim khawm ntawm koj lub iPad.
2. Coj mus rhaub cov reboot kev xaiv los yog Lub hwj chim tawm kev xaiv.
Nco ntsoov: Yog tias koj coj mus rhaub cov Lub hwj chim tawm option, you have to hold your hwj chim button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Coj mus rhaub cov chaw icon on the Home Screen.
2. Tam sim no, coj mus rhaub rau SIM cards & mobile networks kev xaiv raws li qhia.
3. Ces, toggle rau ntawm Cov ntaub ntawv txawb kev xaiv.
4. If you want to use a roaming network when you are out of your geographic location, tap Cov chaw pib raws li tau piav qhia.
Nco ntsoov: The international data roaming service may cost you extra.
5. Tam sim no, coj mus rhaub International roaming thiab xaiv Yuav raws li qhia.
6. Tam sim no, coj mus rhaub rau Cov ntaub ntawv xev xeb.
7. Tom ntej no, coj mus rhaub Qhib yog tias koj raug ceeb toom.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp lus.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Txoj Kev 5: Pab cov ntaub ntawv keeb kwm yav dhau
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Mus rau chaw app.
2. Tom qab ntawd, coj mus rhaub rau apps.
3. Tom qab ntawd, coj mus rhaub rau Tswj apps tom qab ntawd WhatsApp raws li qhia.
4. Tom qab ntawd, coj mus rhaub rau Txwv kev siv cov ntaub ntawv.
5. Now, Select both Wi-Fi thiab Mobile Data (SIM 1) thiab Mobile Data (SIM 2) yog muaj.
6. Thaum kawg, coj mus rhaub OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Tshaj tawm rau chaw app.
2. Tam sim no, coj mus rhaub rau apps.
3. Tom qab ntawd, coj mus rhaub rau Tswj apps and next WhatsApp.
4. Tom qab ntawd, coj mus rhaub rau Force stop.
5. Finally, if you are prompted, tap OK raws li qhia.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Coj mus rhaub rau hauv chaw app.
2. Tom ntej no, coj mus rhaub rau apps thiab tom qab ntawd coj mus rhaub Tswj apps.
3. Tam sim no, coj mus rhaub rau WhatsApp raws li qhia.
4. Tom ntej no, coj mus rhaub Tso cai App.
5. Then, check if you have granted permission for WhatsApp under the TXHUA ntawv qhia zaub mov.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Nco ntsoov: No, cov SMS permission raug coj los ua piv txwv.
7. Ces, coj mus rhaub TXHUA kev xaiv.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Coj mus rhaub cov chaw icon to open the app.
2. Tam sim no, coj mus rhaub rau Accounts & sync.
3. Now, toggle on the Auto-sync data xaiv thiab coj mus rhaub rau sync kev xaiv tom ntej no WhatsApp raws li qhia.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Coj mus rhaub rau hauv Tsev Screen thiab coj mus rhaub rau chaw icon
2. Tom qab ntawd, coj mus rhaub rau apps.
3. Tam sim no, coj mus rhaub rau Tswj apps > WhatsApp.
4. Tom ntej no, coj mus rhaub rau cia.
5. Ces, coj mus rhaub Cov ntaub ntawv ntshiab thiab ntawd, Ntshiab cache raws li qhia.
6. Thov coj mus rhaub Tshem tag nrho cov ntaub ntawv when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Qhib Tus Thawj Tswj Ntaub Ntawv ntawm koj ntaus ntawv hauv.
2. Tam sim no, coj mus rhaub rau peb-lined icon nyob rau sab saum toj sab laug ntawm lub vijtsam.
3. Tam sim no, coj mus rhaub Sib sib zog nqus huv raws li qhia.
4. Tam sim no, coj mus rhaub Ntxuav tam sim no sib haum mus rau qeb los ntawm qhov koj xav kom dawb qee qhov chaw.
5. Tam sim no, xaiv tag nrho cov ntaub ntawv tsis tsim nyog thiab coj mus rhaub Rho tawm cov ntaub ntawv xaiv raws li tau piav qhia.
6. Tam sim no, paub meej tias qhov kev ceeb toom los ntawm tapping OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Nkag mus rau WhatsApp.
2. Here, tap the peb-dotted icon at the top corner. Next, choose chaw.
3. Tom ntej no, coj mus rhaub Cia thiab cov ntaub ntawv.
4. Tam sim no, coj mus rhaub rau Tswj chaw cia.
5. Select any chat that has high data usage.
6. Ntawm no, kos lub Xaiv tag nrho lub thawv.
7. Once you have chosen the files to be deleted, tap the Icon Pov tseg.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Txoj Kev 12: Khiav Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. qhib lub ua si cia on your Android mobile.
2. Tam sim no, nrhiav ib qho twg antivirus software raws li tau piav qhia.
3. Ces, coj mus rhaub rau Nruab khawm.
4. Tos kom lub installation tiav thiab coj mus rhaub Qhib tso lub.
Nco ntsoov: Cov kauj ruam los luam theej duab koj lub cuab yeej Android yuav txawv nyob ntawm qhov software koj siv. Ntawm no, Avast Antivirus - Luam theej duab & tshem tawm cov kab mob, ntxuav raug coj los ua piv txwv. Ua raws li cov kauj ruam raws li koj lub software.
5. Ua raws li cov lus qhia ntawm lub vijtsam hauv lub app thiab xaiv ib qho Kev tiv thaiv Advanced (xav tau subscription) los yog Kev tiv thaiv yooj yim (dawb).
6. Ces, coj mus rhaub Pib SCAN.
7. Nyob rau hauv qhov kev qhia ntxiv tom ntej, tso cai lossis tsis tso cai rau kev tso cai kom luam theej koj cov ntaub ntawv hauv lub cuab yeej.
Nco ntsoov: Hauv no app, yog tias koj tau tsis lees paub qhov kev nkag no, tsuas yog koj cov apps thiab chaw yuav raug tshuaj xyuas thiab tsis yog koj cov ntaub ntawv tsis raug.
8. Tos kom txog thaum lub app scans koj lub cuab yeej tag nrho thiab ib zaug ua tiav, daws cov kev pheej hmoo pom los ntawm kev ua raws li cov lus qhia ntawm lub vijtsam.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Coj mus rhaub rau koj Tsev Screen thiab kais ua si cia.
2. Now, search whatsapp nyob hauv thaj chaw tshawb nrhiav.
3A. If you see an update available, tap the Hloov tshiab kev xaiv raws li qhia.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Method 14: Update Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Method 15: Reinstall WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Mus rau ua si cia as you did earlier and search WhatsApp.
2. Tam sim no, coj mus rhaub uninstall raws li qhia.
3. Tos kom txog thaum lub app tag uninstalled ntawm koj hauv. Ces, dua nrhiav WhatsApp thiab kais Nruab.
4. Once, your app has been installed on your device, tap Qhib raws li tau piav qhia.
5. Thaum kawg, restore koj cov ntaub ntawv if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Nco ntsoov: Ua ntej koj lub Hoobkas pib dua koj lub Android, koj yuav tsum thaub qab tag nrho koj cov ntaub ntawv. Yog tias koj tsis paub yuav ua li cas thaub qab koj Android, ua raws li peb phau ntawv qhia kom thaub qab koj cov ntaub ntawv xov tooj hauv xov tooj.
Txhawm rau rov pib dua koj lub xov tooj ntawm tes, nyeem thiab ua raws li cov kauj ruam hauv peb phau ntawv qhia Yuav Ua Li Cas Hard Reset Any Android Device.
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Txoj Kev 17: Hu rau WhatsApp Pab Txhawb
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like xov tooj, email chaw nyob, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
pom zoo:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.