Cuaj hlis 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Nco ntsoov: Koj tuaj yeem sim cov Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Nco ntsoov tsim qhov taw tes rov qab tsuas yog thaum muaj qee yam yuam kev.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  yog tsis yog ces txuas ntxiv mus.

Method 2: Create A New Local Port

1.Nias Windows Key + X ces xaiv Tswj vaj huam sib luag.

tswj vaj huam sib luag

2.Tam sim no nyem Kho vajtse thiab suab nyem rau Li thiab Tshuab Luam Ntawv.

Nyem Devices thiab Printers hauv qab Hardware and Sound

3.Click Ntxiv ib lub tshuab luam ntawv los ntawm cov ntawv qhia saum toj kawg nkaus.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Ntxiv ib lub luam ntawv hauv zos los sis lub tshuab luam ntawv network nrog kev nqis tes"Thiab nyem Next.

Check mark Add a local printer or network printer with manual settings and click Next

6.Select Tsim qhov chaw nres nkoj tshiab and then from type of port drop-down select Chaw nres nkoj hauv zos thiab ces nias Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Piv txwv li 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Nias Windows Key + R ces ntaus services.msc thiab ntaus nkag.

cov kev pabcuam windows

2.Nrhiav Kev Pabcuam Luam Spooler in the list and double-click on it.

3.Ua kom paub tseeb tias hom Startup yog teem rau Tsis Siv Neeg and the service is running, then click on Stop and then again click on start in order to restart the service.

Xyuas kom tseeb tias hom Startup yog teem rau Tsis Siv Neeg rau kev luam ntawv spooler

4.Nias Thov ua raws li OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc thiab ntaus nkag.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, yog tsis yog ces txuas ntxiv nrog rau txoj kev tom ntej.

Method 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Nias Windows Key + R ces ntaus regedit thiab ntaus Enter kom qhib Registry Editor.

Khiav cov lus txib regedit

3.Nav mus rau tus yuam sij npe hauv qab no:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Tam sim no txoj cai-nias rau Client Side Rendering Print Provider thiab xaiv Rho tawm.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Pom zoo rau koj:

Qhov ntawd yog nws koj tau ua tiav Fix Windows Cannot Connect to the Printer issue tab sis yog tias koj tseem muaj lus nug txog kab lus no ces xav nug lawv hauv nqe lus hais.