Listopada 23, 2021

in prozori by Admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) sa žuti trokut s uskličnikom. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Zahtjev za deskriptor uređaja za popravak nije uspio (nepoznati USB uređaj)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Metoda 1: Osnovno rješavanje problema

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & luke. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for pravilnu ventilaciju of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Ako je problem uzrokovan napajanjem, onda pokušati ponovno umetanje USB uređaja nakon isključivanja prijenosnog računala iz napajanja.

2. Spojite drugi USB uređaj with the same USB port and check if there is an issue with the port.

3. Priključite USB uređaj u a različita luka kako biste isključili probleme s USB priključcima.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Odvojite USB uređaj.

2. Restart vaš Windows PC.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Ponovno povezivanje the USB device and check if it worked or not.

2. metoda: Pokrenite Windows alat za rješavanje problema

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. tisak Windows + R Tipke istovremeno za pokretanje trčanje dijaloški okvir.

2. Tip msdt.exe -id DeviceDiagnostic i kliknite na OK, kao što je prikazano.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the napredan opcija, kao što je istaknuto u nastavku.

kliknite opciju Napredno u alatu za rješavanje problema s hardverom i uređajima

4. Označite označeni okvir Automatski primijenite popravke i kliknite na Sljedeći.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, ponovno pokrenite računalo and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Od traci, desnom tipkom miša kliknite USB Device icon.

2. Odaberite Open Devices and Printers opciju, kao što je prikazano.

3. Desnom tipkom miša kliknite USB uređaj (npr Cruzer Blade) i odaberite Otklanjanje, kao što je istaknuto u nastavku.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Alat za rješavanje problema sa sustavom Windows will automatically detect problems and fix these as well.

Windows alat za rješavanje problema koji otkriva probleme

Bilješka: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Također pročitajte: Fix USB device not recognized by Windows 10

Metoda 3: ažurirajte USB upravljačke programe

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tip upravitelj uređaja u Traka za pretraživanje sustava Windows i pogodio Enter tipka pokrenuti ga.

2. Idi na Kontrole s općim serijskim sabirnicama section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Sada desnom tipkom miša kliknite USB vozač (npr Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Ažuriraj upravljački program.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Zatim kliknite na Automatsko traženje upravljačkih programa.

5A. Your driver will ažuriranje itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Kliknite na Blizu to exit the window and Restart Računalo.

7. Ponoviti the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Idite na Device Manager > Universal Serial Bus controllers kako je objašnjeno u Metoda 3.

2. Desnom tipkom miša kliknite USB upravljački program (npr Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) i odaberite Nekretnine, kao što je prikazano u nastavku.

right click on usb driver and select properties

3. U USB Device Properties prozor, prebacite se na vozač Karticu i odaberite Vraćanje upravljačkog programa.

bilješke: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. odabrati Why are you rolling back? from the given list and click on Da potvrditi.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK primijeniti ovu promjenu.

6. Finally, confirm the prompt and restart vaš sustav kako bi vraćanje bilo učinkovito.

Također pročitajte: Fix Universal Serial Bus (USB) Controller Driver Issue

Metoda 5: Ponovno instaliranje USB upravljačkih programa

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Ići Upravitelj uređaja> Kontrole s općim serijskim sabirnicama, using the steps mentioned in Metoda 3.

2. Desnom tipkom miša kliknite Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) i odaberite Deinstalirajte uređaj, kao što je prikazano.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Sada kliknite na Uninstall i ponovno pokrenite računalo.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Idite na Upravitelj uređaja kako je prikazano u Metoda 3.

2. Here, double-click on Human Interface Devices da ga proširim.

double click on the Human Interface Devices.

3. Desnom tipkom miša kliknite USB Input Device i odaberite Svojstva.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Power Management tab and uncheck the box titled Dopustite računalu da isključi ovaj uređaj radi uštede energije.

5. Na kraju kliknite na OK i restart vaš sustav.

Također pročitajte: Popravi USB koji se stalno prekida i ponovno povezuje

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tip kontrola Ploča u Traka za pretraživanje sustava Windows i kliknite Otvoren.

2. odabrati Pregled po > Velikim ikonama, A zatim Power Options, kao što je prikazano.

go to the Power Options and click on it

3. Ovdje kliknite na Promjena postavki plana in your currently selected plan section.

odaberite Promjena postavki plana.

4. U Uredite postavke plana prozor, odaberite Promijeni napredne postavke napajanja opcija.

In the Edit Plan Settings window, click on Change advanced power settings

5. Sada dvaput kliknite postavke USB da ga proširim.

dvaput kliknite opciju usb postavki u prozoru Promjena naprednih postavki napajanja

6. Još jednom dvaput kliknite USB selektivna postavka suspenzije da ga proširim.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Ovdje kliknite na Na baterije i promijenite postavku u onesposobljen from the drop-down list, as illustrated.

odaberite postavke baterije na onemogućene u postavkama usb selektivne obustave u postavkama USB-a u prozoru Promjena naprednih postavki napajanja

8. Sada kliknite na Priključen i promijenite postavku u onesposobljen i ovdje.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Na kraju kliknite na primijeniti > U redu to save these changes. Restart your PC and check if the issue is solved now.

Metoda 8: Isključite brzo pokretanje

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Idi na Upravljačka ploča > Mogućnosti napajanja kao što je ilustrirano u Metoda 7.

2. Ovdje kliknite na Odaberite što učiniti gumbe option in the left bar.

3. Sada odaberite Promjena postavki koje su trenutno nedostupan opcija.

Kliknite na Promijeni postavke koje trenutno nisu dostupne

4. Next, uncheck the box Uključite brzo pokretanje (preporučeno) a zatim kliknite na Spremi promjene kao što je prikazano u nastavku.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Napokon, restart vaš Windows PC.

Također pročitajte: Fix USB Device not Recognized Error Code 43

Metoda 9: Ažurirajte Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tip Provjerite ažuriranja u Traka za pretraživanje sustava Windows i kliknite Otvoren.

2. Sada kliknite na Provjeri ažuriranja tipku.

select Check for Updates from the right panel.

3A. Prati upute na zaslonu za preuzimanje i instaliranje najnovijeg dostupnog ažuriranja.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Ako je vaš sustav već ažuriran, to će se pokazati U toku ste poruka.

poruka ažuriranja sustava Windows da ste ažurirani

4. Restart your system and check if the issue is resolved now.

Metoda 10: Ažurirajte BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Savjet: Use the given links to Download Latest BIOS Version for Lenovo, Šumovita dolina & HP prijenosna računala.

Preporučena:

We hope that you could learn kako fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.