WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Mrežna veza nije stabilna.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Bilješka: Budući da pametni telefoni nemaju iste opcije postavki i razlikuju se od proizvođača do proizvođača, provjerite točne postavke prije nego što ih promijenite. Navedeni koraci izvedeni su na redmi telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the Whats App app.
2. Zatim idite na Početni zaslon and open the recently opened applications.
3. Sada dodirnite X ikona corresponding to WhatsApp.
4. Reopen Whats App and check if you face the issue again.
2. način: ponovno pokrenite Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. pritisni tipka za uključivanje na uređaju.
2. Dodirnite Ponovno opcija ili Isključivanje opcija.
Bilješka: If you tap the Isključivanje option, you have to hold your Vlast button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Dodirnite Postavke icon on the Home Screen.
2. Sada dodirnite SIM kartice i mobilne mreže opciju kao što je prikazano.
3. Zatim uključite Mobilni podaci opcija.
4. If you want to use a roaming network when you are out of your geographic location, tap Napredne postavke kako je prikazano.
Bilješka: The international data roaming service may cost you extra.
5. Sada dodirnite Međunarodni roaming i odaberite Uvijek kao što je prikazano.
6. Sada dodirnite Podatkovni roaming.
7. Zatim dodirnite uključiti ako se to od vas zatraži.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp poruka.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Metoda 5: Omogućite pozadinske podatke
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Idi na Postavke app.
2. Zatim dodirnite Aplikacije.
3. Zatim dodirnite Upravljanje aplikacijama nakon čega slijedi Whats App kao što je prikazano.
4. Zatim dodirnite Ograničeno korištenje podataka.
5. Now, Select both Wi-Fi i Mobilni podaci (SIM 1) i Mobilni podaci (SIM 2) ako je primjenjivo.
6. Na kraju dodirnite OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Pokrenite Postavke app.
2. Sada dodirnite Aplikacije.
3. Zatim dodirnite Upravljanje aplikacijama a pored Whats App.
4. Zatim dodirnite prisilno zaustaviti.
5. Finally, if you are prompted, tap OK kao što je prikazano.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Dodirnite Postavke app.
2. Zatim dodirnite Aplikacije a zatim dodirnite Upravljanje aplikacijama.
3. Sada dodirnite Whats App kao što je prikazano.
4. Zatim dodirnite Dozvole aplikacija.
5. Then, check if you have granted permission for WhatsApp under the DOZVOLJENO Izbornik.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Bilješka: Evo, SMS permission is taken as an example.
7. Zatim dodirnite OSTAVITE opcija.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Dodirnite Postavke icon to open the app.
2. Sada dodirnite Računi i sinkronizacija.
3. Now, toggle on the Automatska sinkronizacija podataka opciju i dodirnite Sync opcija pored Whats App kao što je prikazano.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Idite na početni zaslon i dodirnite Postavke Ikona.
2. Zatim dodirnite Aplikacije.
3. Sada dodirnite Upravljanje aplikacijama > Whats App.
4. Zatim dodirnite skladištenje.
5. Zatim dodirnite Vedro datum i onda, Clear cache kao što je prikazano.
6. Molimo dodirnite Obriši sve podatke when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Otvoreno Upravitelj datoteka na uređaju sa sustavom Android.
2. Sada dodirnite ikona s tri linije u gornjem lijevom kutu ekrana.
3. Sada dodirnite Duboko čišćenje kao što je prikazano.
4. Sada dodirnite Očistite sada koji odgovara kategoriji kroz koju želite osloboditi prostor.
5. Sada odaberite sve nepotrebne datoteke i dodirnite Izbriši odabrane datoteke kako je prikazano.
6. Sada potvrdite upit dodirom OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Idite na Whats App.
2. Here, tap the ikona s tri točke at the top corner. Next, choose Postavke.
3. Zatim dodirnite Pohrana i podaci.
4. Sada dodirnite Upravljanje pohranom.
5. Select any chat that has high data usage.
6. Ovdje, provjerite Odaberi sve kutija.
7. Once you have chosen the files to be deleted, tap the Ikona smeća.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
12. metoda: Pokrenite skeniranje zlonamjernog softvera
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Otvorite Trgovinu play na vašem Android mobitelu.
2. Sada potražite bilo koji antivirusni softver kako je prikazano.
3. Zatim dodirnite Instalirati tipku.
4. Pričekajte da instalacija završi i dodirnite Otvoren za pokretanje aplikacije.
Bilješka: Koraci za skeniranje vašeg Android uređaja mogu se razlikovati ovisno o softveru koji koristite. Ovdje, Avast Antivirus – Skeniraj i ukloni virus, Čistač uzima se kao primjer. Slijedite korake u skladu s vašim softverom.
5. Slijedite upute na zaslonu unutar aplikacije i odaberite jedno od njih Napredna zaštita (potrebna pretplata) ili Osnovna zaštita (besplatno).
6. Zatim dodirnite ZAPOČNI SKENIRANJE.
7. U sljedećem upitu dopustite ili onemogućite upit za dopuštenje za skeniranje datoteka na uređaju.
Bilješka: U ovoj aplikaciji, ako ste odbili ovaj pristup, skenirat će se samo vaše aplikacije i postavke, a ne vaše oštećene datoteke.
8. Pričekajte dok aplikacija u potpunosti skenira vaš uređaj i kada završi, riješite pronađene rizike slijedeći upute na zaslonu.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Dođite do svog Početni zaslon i dodirnite Trgovinu play.
2. Sada, tražite WhatsApp u polju za pretraživanje.
3A. If you see an update available, tap the Nadopune opciju kao što je prikazano.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metoda 14: Ažurirajte OS Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Method 15: Reinstall WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Ići Trgovinu play as you did earlier and search Whats App.
2. Sada dodirnite Uninstall kao što je prikazano.
3. Wait until the app is completely uninstalled from your Android. Then, again search for Whats App i dodirnite Instalirati.
4. Once, your app has been installed on your device, tap Otvoren kako je prikazano.
5. Napokon, vratiti svoje podatke if you want to do so and check if you can fix the WhatsApp crashing issue.
Metoda 16: Vraćanje Android uređaja na tvorničke postavke
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Bilješka: Prije vraćanja Androida na tvorničke postavke morate napraviti sigurnosnu kopiju svih svojih podataka. Ako ne znate kako napraviti sigurnosnu kopiju svog Androida, slijedite naš vodič za sigurnosno kopiranje podataka vašeg Android telefona.
Za vraćanje mobilnog telefona na tvorničke postavke, pročitajte i implementirajte korake u našem vodiču Kako hard resetirati bilo koji Android uređaj.
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Metoda 17: Kontaktirajte WhatsApp podršku
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Podrška za WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Telefonski broj, Email adresa, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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