Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

• Cache navigatè
• Rezo koneksyon
• Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metòd 1: Rekòmanse PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

Metòd 2: Mete ajou Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Anmbègè icon or twa liy nan kwen an tèt dwat.

NAN. Apre sa, ale nan Anviwònman.

3. In the General tab, scroll down and go to the Firefox Mizajou seksyon.

4. Lè sa a, klike sou Restart to Update Firefox epi vire sou la Automatically install updates opsyon pa klike sou li.

Epitou Li: Ranje pa gen okenn son nan Firefox sou Windows 10

Metòd 3: rafrechi Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

nòt: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Anmbègè icon or twa liy nan kwen an tèt dwat.

2. Klike sou Ede.

3. Lè sa a, klike sou Troubleshoot Mode.

4. Koulye a, klike sou Rekòmanse.

5. Apre sa, klike sou Rafrechi Firefox jan yo montre sa.

6. In the prompt that appears click on Rafrechi Firefox yon lòt fwa ankò.

7. Finalman, klike sou la Fini bouton sou la Enpòte konplè fennèt pou rafrechi Firefox nèt.

Epitou Li: Ranje Firefox deja ap kouri

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon oswa twa liy icon nan kwen an tèt dwat.

2. Klike sou Ede.

3. Lè sa a, klike sou Troubleshoot Mode.

4. Klike sou Rekòmanse.

5. Lè sa a, klike sou louvri.

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Tèm seksyon, chwazi Tèm sistèm, epi klike sou Pèmèt.

8. Chanje nan la Ekstansyon section on the same page and enfim all the extensions by toggling off the highlighted switch.

9. Lastly, go to Anviwònman epi dezaktive Sèvi ak anviwònman pèfòmans rekòmande, then also uncheck the Sèvi ak akselerasyon pyès ki nan konpitè lè disponib opsyon.

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Anmbègè icon or twa liy nan kwen an tèt dwat.

2. Lè sa a, klike sou Anviwònman.

3. ale nan Privacy & Sekirite Sosyal tab.

4. Scroll down to Cookies and Site Data and click on Klè Done.

5. Click on the checkbox of both Bonbon ak Done Sit la ak Cached Web Content , epi klike sou Klè.

6. Finalman, klike sou Klè Koulye a ,. pou konfime.

Epitou Li: Ranje sèvè pa jwenn erè nan Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

nòt: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type sou: config in the address bar, and hit the Antre nan kle.

2. Klike sou la Aksepte risk la epi kontinye bouton.

3. Kopi epi kole sa ki annapre yo tèks in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed epi klike sou la right-tick icon.

5. Finalman, restart your browser.

Epitou Li: Ranje koneksyon ou a pa an sekirite erè sou Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type sou: config nan ba adrès la, epi peze la Antre nan kle.

2. Klike sou la Aksepte risk la epi kontinye bouton.

3. Kopi epi kole sa ki annapre yo tèks in the search box and click on the Toggle icon to change the value from vre fo.

 security.ssl3.dhe_rsa_aes_128_sha

4. Then paste the following tèks into the search box and similarly change it to fo if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

5. Finalman, rekòmanse navigatè a.

Metòd 8: Réinstaller Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Peze la Windows klekalite panno kontwòl , epi klike sou louvri.

NAN. Mete Gade pa > Kategori, Lè sa a, klike sou la Désinstaller yon pwogram opsyon nan la Pwogram seksyon.

3. Chwazi nan Mozilla Firefox (x64 en-US) nan lis la, klike sou la Enstriksyon bouton an tèt ba a epi klike sou la Wi bouton sou fenèt la UAC.

4. Lè sa a, klike sou la Next bouton nan la Dezenstalasyon Mozilla Firefox sòsye.

5. Apre sa, klike sou la Enstriksyon bouton nan pwochen fenèt la.

6. Klike sou la Fini bouton sou dènye fenèt la pou dezenstale aplikasyon Firefox nèt.

7. Peze la Windows+ E kle ansanm pou ouvri File Explorer a epi navige nan PC sa a > Disk lokal (C:) > Fichye pwogram yo > Mozilla Firefox folder.

8. Dwa-klike sou la Mozilla Firefox katab epi klike sou la Efase opsyon sou lis la efase dosye yo.

9. Koulye a, rdemare PC a.

10. Lè sa a, frape nan Windows klekalite google chrome , epi klike sou louvri.

Remak: Ou ka itilize nenpòt navigatè entènèt pou telechaje Firefox navigatè a sou PC ou.

11. Louvri sit entènèt ofisyèl la nan Mozilla Firefox navigatè sou Google Chrome epi klike sou la Download Firefox bouton sou fenèt la.

12. Double-klike sou dosye a ègzèkutabl telechaje Firefox Installer.exe pou kouri dosye enstalasyon an.

13. Tann pou pwosesis enstalasyon an fini.

14. Lanse a Firefox Aplikasyon navigatè entènèt sou PC ou.

Rekòmande:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.