Januari 17, 2022

Cara Memperbaiki Kesalahan 0x80070002 Windows 10

Did you come across any errors while downloading Windows 10 update? This is a fairly common problem in Windows 7 also. Today, we will fix update error 0x80070002 on Windows 10 with the help of tried and tested methods. Error Code 0x80070002 Windows 7 & 10 occurs especially when the Windows update file goes missing from the database or the said file on the device mismatches with the database instructions. The following messages may appear on your screen if your face this error:

  • Windows could not search for new updates.
  • An error occurred while checking for new updates for your PC.
  • Error(s) found: code 80070002.
  • Windows Update encountered an unknown error. Error code 0x80070002

How To Fix Error 0x80070002 Windows 10

How To Fix Error 0x80070002 Windows 10

Here are the root causes for 0x80070002 error:

  • Driver yang salah
  • Hilang Pembaruan Windows arsip
  • Issues with Windows update
  • Corrupt applications

There are other error codes such as 80244001, 80244022, and a few more, indicating Windows update issue. The said code may vary, but the solutions to resolve it are almost identical. Follow any of the methods listed below to fix this issue.

Metode 1: Jalankan Pemecah Masalah Pembaruan Windows

Windows offers an in-built troubleshooter to rectify minor issues. It is advisable to run the Windows troubleshooter first to fix Windows 10 update error code 0x80070002 as follows:

1. tekan Tombol Windows + I secara bersamaan untuk diluncurkan Settings.

2. Klik pada Update & Security ubin, seperti yang ditunjukkan.

Pembaruan dan Keamanan

3. Pergi ke memecahkan menu di panel kiri.

4. Memilih Windows Update pemecah masalah dan klik Jalankan pemecah masalah tombol yang ditunjukkan disorot di bawah.

click on Troubleshoot from the Update and Security settings and select Windows Update troubleshooter and click on Run the troubleshooter. How To Fix Error 0x80070002 Windows 10

5. Tunggu hingga pemecah masalah mendeteksi dan memperbaiki masalah. Setelah prosesnya selesai, Restart PC Anda.

Baca Juga: Cara Mengatur Alarm di Windows 10

Method 2: Synchronize Date and Time Settings

You might wonder why we should synchronize time and date for this issue. But, many users said that this solution worked, and hence, it is advised to do the same.

1. Klik kanan pada file waktu dan tanggal from the right-end of the taskbar.

right click on time and date on the Taskbar

2. Pilih Sesuaikan tanggal / waktu opsi dari daftar.

Choose Adjust date or time. How To Fix Error 0x80070002 Windows 10

3. Beralih On the toggle for the given options:

  • Set waktu secara otomatis
  • Set zona waktu secara otomatis

Toggle on the options Set time automatically and Set time zone automatically.

Now, try updating Windows again.

Baca Juga: Perbaiki Kesalahan Pembaruan Windows 0x800704c7

Method 3: Modify Registry Editor

Follow the given instructions carefully since any changes made by modifying Registry Editor will be permanent.

Catatan: Before processing the method, ensure that the device language is set to Inggris (Amerika Serikat).

1. tekan Windows + R kunci-kunci secara bersamaan untuk diluncurkan Run kotak dialog.

2. Mengetik regedit dan tekan Masukkan kunci untuk membuka registry Editor.

Type regedit and hit Enter. A Registry Editor Window opens. How To Fix Error 0x80070002 Windows 10

3. klik Yes untuk mengkonfirmasi User Account Control cepat.

4. Navigasikan ke berikut ini path.

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade.

Navigate to the following path. How To Fix Error 0x80070002 Windows 10

Catatan: Jika OSUpgrade folder is not present follow given steps. Else, you can skip to Langkah 5 untuk mengedit OSUpgrade kunci.

4A. Klik kanan pada WindowsUpdate. Memilih Baru > Nilai DWORD (32-bit) seperti yang digambarkan di bawah ini.

Right click on WindowsUpdate and go to New and choose DWORD 32 bit value

4B. Type the values with Nama nilai: as AllowOSUpgrade dan mengatur Data nilai: as 1.

Create a new file type DWORD 32 bit Value with Name as AllowOSUpgrade and set Value data as 0x00000001.

4C. Choose Heksadesimal bawah Mendasarkan dan klik OK

Choose Hexadecimal under Base and click on OK. How To Fix Error 0x80070002 Windows 10

5. Or, Choose the OSUpgrade kunci.

6. Klik kanan pada file area kosong dan klik New > DWORD (32-bit) Value seperti yang diilustrasikan di bawah ini.

Right click on the empty area and click New. Choose DWORD 32 bit Value from the menu.

7. Right-click on the newly created nilai Dan pilihlah Ubah ... pilihan, seperti yang ditunjukkan.

Pilih Ubah.

8. Set the Value name as AllowOSUpgrade and Value data as 1.

Create a new file type DWORD 32 bit Value with Name as AllowOSUpgrade and set Value data as 0x00000001.

9. Memilih Heksadesimal in Mendasarkan dan klik OK.

Choose Hexadecimal under Base and click on OK. How To Fix Error 0x80070002 Windows 10

10. Terakhir, Restart PC Anda.

Metode 4: Nonaktifkan Windows Defender Firewall (Tidak Direkomendasikan)

Windows Defender or third-party antivirus software running in the background may also cause this issue. Follow the below steps to fix to disable Windows Defender temporarily to fix Error Code 0x80070002 on Windows 7 & 10 :

1. Go to the Settings > Update & Security seperti yang ditunjukkan pada Metode 1.

Pembaruan dan Keamanan

2. Memilih Windows Security from the left pane and Perlindungan virus & ancaman di panel kanan.

pilih opsi Perlindungan virus dan ancaman di bawah Area perlindungan

3. Dalam Windows Security jendela, klik Kelola pengaturan bawah Pengaturan perlindungan virus & ancaman

Click on Manage settings

4. Beralih Off the toggle bar for Perlindungan real-time.

Toggle off the bar under the Real-time protection. How To Fix Error 0x80070002 Windows 10

5. klik Yes untuk mengkonfirmasi.

Baca Juga: Cara Memblokir atau Membuka Blokir Program di Windows Defender Firewall

Method 5: Rollback Windows Update

Sometimes, Windows might fail to extract the updated files successfully. To fix update error 0x80070002 Windows 10, it is advised to roll back Windows update as follows:

1. Navigasi ke Settings > Update & Security as shown previously.

2. di Windows Update, klik Lihat riwayat pembaruan, seperti yang digambarkan di bawah ini.

In the Windows Update, Click on the View update history.

3. Klik Copot pemasangan pembaruan pilihan seperti yang ditunjukkan.

Click on Uninstall updates

4. Memilih Update terbaru of Microsoft Windows (For example, KB5007289) dan klik Uninstall tombol yang ditampilkan disorot.

Choose the latest update of Microsoft Windows and click on Uninstall

5. Akhirnya, Restart your Windows PC.

Method 6: Run SFC and DISM Scans

Damaged system files may also affect the Windows Update on your Windows 7 or 10 desktop/laptop. Follow the below steps to detect, repair, and restore system files and solve the update error 0x80070002 Windows 10 using in-built repair tools:

1. Tekan Tombol Windows, Jenis command Prompt dan klik Run as administrator.

Buka menu Start, ketik Command Prompt dan klik Run as administrator di panel kanan.

2. Klik Yes dalam User Account Control cepat.

3. Mengetik sfc / scannow dan tekan Masukkan kunci untuk menjalankan Berkas Sistem memindai.

Type the below command line and hit Enter to execute it. How To Fix Error 0x80070002 Windows 10

Catatan: Pemindaian sistem akan dimulai dan perlu beberapa menit untuk menyelesaikannya. Sementara itu, Anda dapat terus melakukan aktivitas lain namun berhati-hatilah agar tidak menutup jendela secara tidak sengaja.

Setelah menyelesaikan pemindaian, salah satu pesan berikut akan ditampilkan:

  • Perlindungan Sumber Daya Windows tidak menemukan pelanggaran integritas.
  • Perlindungan Sumber Daya Windows tidak dapat melakukan operasi yang diminta.
  • Perlindungan Sumber Daya Windows menemukan file yang rusak dan berhasil memperbaikinya.
  • Perlindungan Sumber Daya Windows menemukan file yang rusak tetapi tidak dapat memperbaiki beberapa di antaranya.

4. Setelah pemindaian selesai, Restart PC Anda.

5. Sekali lagi, luncurkan Command Prompt sebagai administrator dan jalankan perintah yang diberikan satu demi satu:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Catatan: Anda harus memiliki koneksi internet yang berfungsi untuk menjalankan perintah DISM dengan benar.

scan health command in Command Prompt

Baca Juga: Cara Memperbaiki Kesalahan Pembaruan Windows 80072ee2

Method 7: Modify Windows Update Service

Often, the update might fail and miss out on a few files. In such scenarios, you have to delete or rename these installation files to resolve Windows 10 update error 0x80070002.

Catatan: The update service must be disabled from running in the background to modify these files.

Step I: Disable Windows Update Service

1. Meluncurkan Run kotak dialog dengan menekan Tombol Windows + R.

2. Mengetik services.msc dan tekan Enter peluncuran Layanan jendela.

Type services.msc in the run command box then press enter

3. Scroll down to locate the Windows Memperbarui service. Right-click on it and choose Properties from the context menu, as depicted below.

Scroll through to locate and right click on Windows Update. Choose Properties from the menu

4. Dalam tab umum, memilih Jenis permulaan: untuk secara otomatis.

In the General tab, in Startup type drop down choose Automatic. How To Fix Error 0x80070002 Windows 10

5. Klik berhenti jika status layanan is Running.

Click on Stop if the Service status is Running.

6. klik Mendaftar untuk menyimpan perubahan dan kemudian OK untuk keluar.

Click Apply and then OK. How To Fix Error 0x80070002 Windows 10

Step II: Delete Software Distribution Folder

1. tekan Windows + E kunci-kunci secara bersamaan untuk membuka File Explorer.

2. Pergi ke C: Windows viz directory where Windows OS is installed.

Go to path where Windows is installed

3A. Memilih SoftwareDistribution folder dan tekan tombol Dari kunci untuk menghapus folder.

Catatan: If prompted to edit as an administrator, lalu masukkan kata sandi dan tekan Enter.

Choose SoftwareDistribution folder and press Del key. How To Fix Error 0x80070002 Windows 10

3B. Alternatively, Rename dengan menekan Tombol F2 dan melangkah lebih jauh.

Step III: Re-enable Windows Update Service

1. Buka Layanan window as instructed in Langkah I. 

2. Klik kanan pada Windows Update service and choose Start seperti yang diilustrasikan di bawah ini.

Right click on it and choose Start. How To Fix Error 0x80070002 Windows 10

3. Restart your device and try updating Windows again.

Baca Juga: Cara Memperbaiki Akses Ditolak Windows 10

Method 8: Reset Winsock Catalog

Winsock Catalog is an interface to communicate between Windows network software and network services. Resetting this interface would help in fixing update error code 0XC1900200 and 0x80070002 on Windows 7 & 10.

1. Meluncurkan command Prompt sebagai administrator as ealier.

Buka menu Start, ketik Command Prompt dan klik Run as administrator di panel kanan.

2. Mengetik netsh winsock reset dan tekan Masukkan kunci to execute to reset Windows Sockets Catalog.

netsh winsock reset

3. Restart PC Anda setelah proses selesai.

Pertanyaan yang sering diajukan

Q1. Will updating my device driver help in resolving the update issue?

Jwb. Ya, updating your device drivers could help in resolving the update error 0x80070002 issue in Windows 10. Read our guide on How to Update Device Drivers on Windows 10 to do so.

Q2. Will power cycling my PC resolve the update issue?

Tahun. Ya, power cycling might resolve the update error code 0x80070002 in Windows 7 and 10. You can power cycle your computer through these simple steps:

  • Nonaktifkan the PC and the router.
  • Disconnect the power source by unplugging it.
  • For a few minutes, press – hold the Daya .
  • Sambungkan kembali catu daya.
  • Menyalakan the computer after 5-6 minutes.

Rekomendasi:

We hope this guide helped you fix Windows 10 update kode kesalahan 0x80070002 effectively. Feel free to reach out to us with your queries and suggestions via comments section below.