Juni 28, 2021

How to Fix Firefox Not Playing Videos (2023)

How to Fix Firefox Not Playing Videos

The Mozilla Foundation developed Mozilla Firefox as an open-sourced browser. It was released in 2003 and soon gained wide popularity because of its user-friendly interface and wide range of available extensions. However, the popularity of Firefox declined when Google Chrome was released. Since then, both have been giving tough competition to each other.

Firefox still has a loyal fan base who still prefer this browser. If you are one of them but feel frustrated due to the Firefox not playing videos issue, do not worry. Simply read on to know how to fix Firefox not playing videos.

How to Fix Firefox Not Playing Videos

How to Fix Firefox Not Playing Videos

Why Firefox not playing videos error occurs?

There can be various reasons for this error to occur, namely:

  • Outdated version of Firefox
  • Firefox extensions & acceleration features
  • Corrupt cache memory & cookies
  • Disabled cookies & pop-ups

Before, doing any advance troubleshooting, you should first try to restart your PC and check if the Firefox not playing videos issue is resolved or not.

1. Pergi ke Start menu > Power > Restart seperti yang digambarkan.

Restart Your Pc

Once the computer has restarted, launch Firefox and check if videos are playing. Hopefully, the issue is resolved. If not, then continue with the below methods.

Metode 1: Perbarui Firefox

If you have not installed the latest updates to Firefox, it may lead to issues when you try to play videos on this web browser. There might be bugs in your current version of Firefox, which an update might fix. Follow these steps to update it:

1. Meluncurkan Firefox browser and then open the menu dengan mengklik three-dashed icon. Pilih Bantuan seperti yang ditunjukkan di bawah ini.

Go to Firefox Help | How to Fix Firefox Not Playing Videos

2. Selanjutnya, klik Tentang Firefox sebagai berikut.

Go to About Firefox

3. In the new window that now opens, Firefox will check for updates. If no updates are available, the Firefox sudah yang terbaru message will be displayed as below.

Update Firefox dialogue box

4. If an update is available, Firefox will automatically install the update.

5. Terakhir, Restart browser.

If you still face the same issue, try the next fix.

Metode 2: Matikan Akselerasi Perangkat Keras

Akselerasi perangkat keras is the process wherein certain hardware components are assigned specific tasks to enhance the functioning of a program. The hardware acceleration feature in Firefox provides convenience and speed, but it also might contain error-causing bugs. Therefore, you can try to disable hardware acceleration to potentially fix videos not loading Firefox issue as:

1. Meluncurkan Firefox dan terbuka menu as before. Select Settings, seperti yang ditunjukkan pada gambar di bawah ini.

Click on Firefox settings

2. Then, uncheck the box next to Gunakan pengaturan kinerja yang direkomendasikan bawah Performance Tab.

3. Next, uncheck the box next to Gunakan akselerasi perangkat keras ketika tersedia.

Turn off hardware acceleration for firefox | How to Fix Firefox Not Playing Videos

4. Terakhir, Restart Firefox. Check if Firefox can play videos.

Baca Juga: How To Fix Firefox Black Screen Issue

Metode 3: Nonaktifkan Ekstensi Firefox

Add-ons that are enabled on the Firefox browser may be interfering with websites and not allowing videos to play. Follow the steps below to disable add-ons and fix Firefox no audio & not playing videos issue:

1. Meluncurkan Firefox dan perusahaan menu. Di sini, klik Pengaya dan Tema seperti yang digambarkan di bawah ini.

Go to Firefox Add-ons

2. Selanjutnya, klik Ekstensi from the left pane to see the list of add-on extensions.

3. Klik pada tiga titik next to each add-on and then select Remove. As an example, we have removed Penyempurna YouTube extension in the attached screenshot.

Click on remove firefox extension

4. After removing the unwanted add-ons, Restart the browser and verify if the issue is resolved.

If Firefox not playing videos problem persists, you can clear the browser cache and cookies as well.

Method 4: Delete Browser Cache and Cookies

If the cache files and cookies of the browser get corrupt, it can lead to Firefox not playing videos error. Here’s how to delete cache and cookies from Firefox:

1. Buka Firefox. Pergi ke Side menu > Settings as you did earlier.

Go to Firefox settings

2. Selanjutnya, klik Keamanan dan Privasi from the left pane. It is indicated by a lock icon, seperti yang ditunjukkan pada gambar di bawah ini.

3. Kemudian, gulir ke bawah ke Cookie dan Data Situs pilihan. Klik Hapus data seperti yang disorot.

Click on Clear data in Privacy and Security tab of Firefox

4. Next, check the boxes next to both, Cookie dan Data Situs dan Konten Web Tembolok in the pop-up window that follows.

5. Terakhir, klik Hapus dan Restart the web browser.

Clear cache and cookies on firefox | How to Fix Firefox Not Playing Videos

Check if the above method worked to fix the issue of Firefox not playing videos. If not, move to the next solution.

Method 5: Allow Autoplay on Firefox

If you are facing the ‘Twitter videos not playing on Firefox’ problem, then it may be because Autoplay is not enabled on your browser. Here’s how to fix Firefox not playing videos error:

1.Kunjungi situs web where videos are not playing using Firefox. Here, Twitter is shown as an example.

2. Selanjutnya, klik pada Ikon Kunci to expand it. Here, click on the sideward arrow seperti yang disorot di bawah ini.

3. Kemudian, pilih Informasi lebih lanjut seperti yang ditunjukkan di bawah ini.

Click on more in formation on Firefox browser

4. Dalam Info halaman menu, pergi ke izin Tab.

5. Di bawah Autoplay section, uncheck the box next to Use default.

6. Then, click on Allow Audio and Video. Refer to the image below for clarity.

Click on allow audio and video under Firefox Autoplay permissions

Enable Autoplay for All Websites

You can also ensure that the Autoplay feature is allowed for all websites, by default, as follows:

1. Arahkan ke Side menu > Settings> Privacy and Security seperti yang diinstruksikan di Metode 4.

2. Gulir ke bawah ke izin and click on Autoplay Settings, seperti yang disorot.

Click on Firefox autoplay settings

3. Here, ensure that Allow Audio and Video is enabled. If not, choose it from the drop-down menu as shown in the image below.

Firefox Autoplay settings - allow audio and video | How to Fix Firefox Not Playing Videos

4. Akhirnya, Restart the browser. Check if the ‘videos not playing on firefox’ issue has been resolved. If it isn’t, read below.

Baca Juga: Perbaiki Kesalahan Server Tidak Ditemukan di Firefox

Method 6: Allow Cookies, History, and Pop-ups

Some websites require cookies and pop-ups to be allowed on your browser to stream data and audio-video content. Follow the steps written here to allow cookies, history, and pop-ups on Firefox:

Izinkan Cookie

1. Meluncurkan Firefox browser dan navigasikan ke Side menu > Settings > Privasi dan keamanan as explained previously.

Click on Firefox settings

2. Di bawah Cookie dan Data Situs bagian, klik Kelola pengecualian seperti yang digambarkan.

Click on Manage Exceptions for Cookies in Firefox

3. Here, make sure that no website is added to the list of exceptions to block cookies.

4. Move to the next step without leaving this page.

Allow History

1. On the same page, scroll down to the Sejarah bagian.

2. Choose to Remember History dari menu drop-down.

Firefox click on remember history

3. Move to the next step without exiting the settings page.

Allow Pop-Ups

1. Kembali ke Privacy and Security page ke izin bagian.

2. Here, uncheck the box next to Block pop-up windows seperti yang ditunjukkan di bawah ini.

Click on allow pop-ups on firefox

Once the above steps have been executed, try to play videos on Firefox.

If the Firefox videos not playing issue persists, move to the succeeding methods to refresh Firefox and reboot your computer.

Method 7: Refresh Firefox

When you use the Refresh Firefox option, your browser will be reset, potentially fixing all minor glitches you are currently experiencing. Here’s how to Refresh Firefox:

1. Dalam Firefox browser, buka Side menu > Help, seperti yang ditunjukkan di bawah ini.

Open Firefox help page | How to Fix Firefox Not Playing Videos

2. Selanjutnya, klik More Informasi pemecahan masalah seperti yang digambarkan di bawah ini.

Open firefox troubleshooting page

3. Informasi pemecahan masalah page is displayed on the screen. Finally, click on Segarkan Firefox, Seperti yang ditunjukkan di bawah ini.

Click on Refresh Firefox

Rekomendasi:

Kami harap panduan ini bermanfaat dan Anda dapat melakukannya fix Firefox not playing videos issue. Also, let us know which method worked the best for you. Finally, if you have any questions or suggestions regarding this article, feel free to drop them in the comments section below.