Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Cache browser
- Konektifitas jaringan
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Metode 1: Mulai ulang PC
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Metode 2: Perbarui Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the ikon Hamburger or tiga baris di pojok kanan atas.
2. Selanjutnya, buka Settings.
3. In the General tab, scroll down and go to the Pembaruan Firefox bagian.
4. Kemudian, klik Mulai Ulang untuk Memperbarui Firefox dan nyalakan Automatically install updates option by clicking on it.
Baca Juga: Perbaiki Tidak Ada Suara di Firefox pada Windows 10
Metode 3: Segarkan Firefox
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Note: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the ikon Hamburger or tiga baris di pojok kanan atas.
2. Klik Bantuan.
3. Kemudian, klik Troubleshoot Mode.
4. Sekarang, klik Restart.
5. Selanjutnya, klik Segarkan Firefox seperti yang ditunjukkan.
6. In the prompt that appears click on Segarkan Firefox sekali lagi.
7. Terakhir, klik Finish tombol pada Impor Selesai jendela untuk Menyegarkan Firefox sepenuhnya.
Baca Juga: Perbaiki Firefox Sudah Berjalan
Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon atau ikon tiga garis di pojok kanan atas.
2. Klik Bantuan.
3. Kemudian, klik Troubleshoot Mode.
4. Klik Restart.
5. Kemudian klik Open.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Themes bagian, pilih Tema sistem, dan klik Aktifkan.
8. Beralih ke Ekstensi section on the same page and menonaktifkan all the extensions by toggling off the highlighted switch.
9. Lastly, go to Settings dan hapus centang Gunakan pengaturan kinerja yang direkomendasikan, then also uncheck the Gunakan akselerasi perangkat keras ketika tersedia .
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the ikon Hamburger or tiga baris di pojok kanan atas.
2. Kemudian, klik Settings.
3. Pergi ke Privasi & Keamanan Tab.
4. Scroll down to Cookies and Site Data and click on Hapus data.
5. Click on the checkbox of both Cookie dan Data Situs dan Konten Web Tembolok dan klik Hapus.
6. Terakhir, klik Bersihkan Sekarang untuk mengkonfirmasi.
Baca Juga: Perbaiki Kesalahan Server Tidak Ditemukan di Firefox
Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Note: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type about: config in the address bar, and hit the Enter kunci.
2. Klik pada Terima Risiko dan Lanjutkan .
3. Copy and paste the following teks in the search box and click on the Ikon pensil.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed dan klik pada right-tick icon.
5. Akhirnya, restart your browser.
Baca Juga: Perbaiki Kesalahan Koneksi Anda Tidak Aman di Firefox
Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type about: config di bilah alamat, dan tekan Enter kunci.
2. Klik pada Terima Risiko dan Lanjutkan .
3. Copy and paste the following teks in the search box and click on the Toggle icon to change the value from benar untuk palsu.
keamanan.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following teks into the search box and similarly change it to palsu if set to true by clicking on the Toggle icon.
keamanan.ssl3.dhe_rsa_aes_256_sha
5. Akhirnya, mulai ulang peramban.
Metode 8: Instal ulang Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. tekan Tombol Windows, Jenis panel kontrol dan klik Open.
2. Set Lihat berdasarkan > Kategori, lalu klik Uninstall perangkat lunak pilihan dalam program bagian.
3. Pilih Mozilla Firefox (x64 en-AS) dalam daftar, klik pada Uninstall tombol di bagian atas bilah dan klik Yes tombol di jendela UAC.
4. Kemudian, klik pada Selanjutnya tombol di Copot Pemasangan Mozilla Firefox wizard.
5. Selanjutnya, klik pada Uninstall tombol di jendela berikutnya.
6. Klik pada Finish tombol di jendela terakhir untuk menghapus instalan aplikasi Firefox sepenuhnya.
7. tekan jendela+E kunci-kunci bersama-sama untuk membuka File Explorer dan menavigasi ke PC ini > Disk Lokal (C:) > Program Files > Mozilla Firefox folder.
8. Klik kanan pada file Mozilla Firefox folder dan klik pada Delete pilihan pada daftar untuk menghapus file.
9. Sekarang, reboot PC.
10. Lalu, tekan Tombol Windows, Jenis Google Chrome dan klik Open.
Catatan: Anda dapat menggunakan browser web apa pun untuk mengunduh browser Firefox di PC Anda.
11. Buka website resminya Peramban Mozilla Firefox di Google Chrome dan klik Download Firefox tombol di jendela.
12. Klik dua kali pada file eksekusi yang diunduh Firefox Installer.exe untuk menjalankan file instalasi.
13. Tunggu hingga proses instalasi selesai.
14. Luncurkan Firefox Aplikasi Browser Web di PC Anda.
Rekomendasi:
We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Beri tahu kami metode mana yang paling cocok untuk Anda. Jika Anda memiliki pertanyaan atau saran, silakan sampaikan di bagian komentar di bawah.