Windows Cannot Connect to the Printer [SOLVED]
Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.
Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.
Catatan: Anda bisa mencoba Microsoft hotfix first, just in case if this work for you then you will save a lot of time.
Windows Cannot Connect to the Printer [SOLVED]
Pastikan untuk membuat titik pemulihan untuk berjaga-jaga jika terjadi kesalahan.
Method 1: Copy the mscms.dll
1.Navigate to the following folder: C: Sistem Windows32
2.Find the mscms.dll in the above directory and right-click then select copy.
3.Now paste the above file in the following location according to your PC architecture:
C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)
4.Reboot your PC to save changes and again try to connect to the remote printer again.
This should help you Fix Windows Cannot Connect to the Printer issue, jika tidak maka lanjutkan.
Method 2: Create A New Local Port
1.Tekan Tombol Windows + X lalu pilih Control Panel.
2.Sekarang klik Hardware dan Suara lalu klik Perangkat dan Printer.
3.Click Tambahkan printer dari menu paling atas.
4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."
5.From the next screen select “Tambahkan printer lokal atau printer jaringan dengan pengaturan manual” dan klik Berikutnya.
6.Pilih Buat pelabuhan baru and then from type of port drop-down select Pelabuhan Lokal dan kemudian klik Berikutnya.
7.Type the printer’s address in Printers port name field in the following format:
IP address or the Computer NamePrinters Name
Misalnya 192.168.1.120HP LaserJet Pro M1136
8.Now click OK and then click Next.
9.Follow on-screen instructions to finish the process.
Method 3: Restart Print Spooler Service
1.Tekan Tombol Windows + R lalu ketik services.msc dan tekan Enter.
2.Temukan Layanan Cetak Spooler in the list and double-click on it.
3.Pastikan jenis Startup diatur ke secara otomatis and the service is running, then click on Stop and then again click on start in order to restart the service.
4.Klik Terapkan diikuti dengan OK.
5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.
Method 4: Delete Incompatible Printer Drivers
1.Tekan tombol Windows + R lalu ketik manajemen cetak.msc dan tekan Enter.
2.From the left pane, click All Drivers.
3.Now in the right window pane, right-click on the printer driver and click Delete.
4.If you see more than one printer driver names, repeat the above steps.
5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, jika belum maka lanjutkan dengan cara berikutnya.
Metode 5: Perbaikan Registri
1.First, you need to stop Printer Spooler service (Refer to method 3).
2.Tekan Tombol Windows + R lalu ketik regedit dan tekan Enter untuk membuka Registry Editor.
3.Arahkan ke kunci registri berikut:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider
4.Sekarang klik kanan Client Side Rendering Print Provider dan pilih Hapus.
5.Now again start Printer Spooler service and reboot your PC to save changes.
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