Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) na a triangle edo edo na akara mkpuchi. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Usoro 1: Nchọpụta nsogbu isi

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & ọdụ ụgbọ mmiri. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for kwesịrị ekwesị ventilashion of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Ọ bụrụ na okwu ahụ sitere na ọkụ ọkụ, mgbe ahụ -agbalị tinyegharịa ngwaọrụ USB mgbe ị kwụsịrị laptọọpụ site na ọkụ ọkụ.

2. Jikọọ ngwaọrụ USB ọzọ with the same USB port and check if there is an issue with the port.

3. Tinye ngwaọrụ USB n'ime a ọdụ ụgbọ mmiri dị iche iche iji kpochapụ nsogbu na ọdụ ụgbọ mmiri USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Kwupu ngwaọrụ USB.

2. Malitegharịa ekwentị Windows PC gị.

3.  Reconnect the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Pịa Windows + R igodo n'out oge malite na Run igbe.

2. Ụdị msdt.exe -id NgwaọrụDiagnostic na pịa OK, dị ka e gosiri.

3. Here click on the Advanced nhọrọ, dị ka akọwapụtara n'okpuru.

4. Lelee igbe akara Tinye ndozi na akpaghị aka na pịa Osote.

5. Once the process is completed, Malitegharịa ekwentị gị na PC and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Site na - Ogwe, pịa akanri na USB Device icon.

2. Họrọ nke Open Devices and Printers nhọrọ, dị ka egosiri.

3. Pịa aka nri na aka nri Ngwaọrụ USB (dika Cruzer Blade) ma họrọ troubleshoot, dị ka akọwapụtara n'okpuru.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Cheta na: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Gụọ kwa: Fix USB device not recognized by Windows 10

Usoro 3: Melite ndị ọkwọ ụgbọ ala USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Ụdị ihe Njikwa Ngwaọrụ na Ogwe ọchụchọ Windows ma tie Tinye isi iji malite ya.

2. Gaa na Ndị na-achịkwa ụgbọelu ụwa section and expand it with a double-click.

3. Ugbu a, pịa aka nri USB ọkwọ (dika Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Na-akwanye ọkwọ ụgbọala.

4. Na-esote, pịa na Chọọ ndị ọkwọ ụgbọala na-akpaghị aka. 

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Pịa na nso to exit the window and Ribido kọmputa.

7. Tinyegharịa the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Na-agagharị na Device Manager > Universal Serial Bus controllers dị ka akọwara na 3 usoro.

2. Pịa aka nri na aka nri Ọkwọ USB (dika Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ma họrọ Properties, dị ka e gosiri n'okpuru.

3. Na USB Device Properties windo, gbanye na Driver taabụ wee họrọ Roll Back Driver.

Note: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Họrọ Why are you rolling back? from the given list and click on Ee iji gosi.

5. After the process is finished, click on OK itinye mgbanwe a n'ọrụ.

6. Finally, confirm the prompt and Malitegharịa ekwentị Sistemụ gị iji mee ka nlọghachi azụ ahụ dị irè.

Gụọ kwa: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. gaa Njikwa Ngwaọrụ> Ndị na-achịkwa ụgbọelu ụwa, using the steps mentioned in 3 usoro.

2. Pịa aka nri na aka nri Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ma họrọ Wepu ngwaọrụ, dị ka e gosiri.

3. Ugbu a, pịa Uninstall ma malitegharịa PC gị.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Nanyagharịa ka ndị Ihe Njikwa Ngwaọrụ dị ka e gosiri na 3 usoro.

2. Here, double-click on Ngwaọrụ mmadụ ịgbasa ya.

3. Pịa aka nri na USB Input Device ma họrọ Njirimara.

4. Here, switch to the Njikwa Ike tab and uncheck the box titled Kwe ka kọmputa gbanyụọ ngwaọrụ a iji chekwaa ike.

5. N'ikpeazụ, pịa OK na Malitegharịa ekwentị gị usoro.

Gụọ kwa: Idozi USB na-aga n'ihu na-akwụsị ma na-ejikọta ya

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Ụdị Control panel na Ogwe ọchụchọ Windows na pịa Open.

2. Họrọ Lelee site > Nnukwu akara ngosi, wee pịa Nhọrọ Nhọrọ, dị ka e gosiri.

3. Ebe a, pịa Gbanwee ntọala atụmatụ in your currently selected plan section.

4. Na Dezie Ntọala Atụmatụ windo, họrọ Gbanwee ntọala ikike dị elu nhọrọ.

5. Ugbu a, pịa ugboro abụọ Ntọala USB ịgbasa ya.

6. Ọzọ, pịa ugboro abụọ Ntọala nkwusioru nhọrọ USB ịgbasa ya.

7. Ebe a, pịa Na batrị ma gbanwee ntọala ka nwere nkwarụ from the drop-down list, as illustrated.

8. Ugbu a, pịa Nbanye na ma gbanwee ntọala ka nwere nkwarụ Ebe a nakwa.

9. N'ikpeazụ, pịa Tee > Ọ dị mma to save these changes. Restart your PC and check if the issue is solved now.

Usoro 8: Gbanyụọ mmalite ngwa ngwa

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Gaa na Control Panel > Power Options dị ka e gosiri na 7 usoro.

2. Ebe a, pịa Họrọ ihe akara bọtịnụ na-eme option in the left bar.

3. Ugbu a, họrọ nke Gbanwee ntọala ndị na-adịghị adị ugbu a nhọrọ.

4. Next, uncheck the box Mee ngwa mmalite (akwadoro) wee pịa Zọpụta mgbanwe dị ka egosiri n'okpuru ebe a.

5. N'ikpeazụ, Malitegharịa ekwentị Windows PC gị.

Gụọ kwa: Fix USB Device not Recognized Error Code 43

Usoro 9: Melite Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Ụdị Lelee maka mmelite na Ogwe ọchụchọ Windows na pịa Open.

2. Ugbu a, pịa na Lelee maka mmelite bọtịnụ.

3A. Soro ntuziaka na ihuenyo ka ibudata na wụnye mmelite ọhụrụ dị.

3B. Ọ bụrụ na sistemụ gị adịlarị ọhụrụ, mgbe ahụ ọ ga-egosi Ị na-eme ihe ọhụrụ ozi.

4. Malitegharịa ekwentị your system and check if the issue is resolved now.

Usoro 10: Melite BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro NDỤMỌDỤ: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptọọpụ.

-atụ aro:

We hope that you could learn otú fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.