August 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • cache ihe nchọgharị
  • Njikọ netwọk
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Usoro 1: Malitegharịa ekwentị PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Usoro 2: Melite Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Akara ngosi Hamburger or ahịrị atọ n’elu akuku aka nri.

2. Ọzọ, gaa Settings.

pịa na Ntọala nhọrọ

3. In the General tab, scroll down and go to the Mmelite Firefox ngalaba.

4. Mgbe ahụ, pịa Restart to Update Firefox ma gbanye Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Gụọ kwa: Idozi enweghị ụda na Firefox na Windows 10

Usoro 3: Weghachi Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Note: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Akara ngosi Hamburger or ahịrị atọ n’elu akuku aka nri.

2. Pịa na Enyemaka.

Pịa bọtịnụ Mepee Ngwa Mepee wee pịa nhọrọ enyemaka na listi egosiri

3. Mgbe ahụ, pịa Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Ugbu a, pịa Malitegharịa ekwentị.

click on restart

5. Na-esote, pịa na Megharia Firefox dị ka e gosiri.

Pịa bọtịnụ nwetaghachi Firefox na mpio imepe Firefox na ọnọdụ nkwenye nsogbu

6. In the prompt that appears click on Megharia Firefox otu ugboro ọzọ.

click on refresh firefox again. Why is Firefox down

7. N'ikpeazụ, pịa na Imecha bọtịnụ na Bubata zuru ezu windo iji mee ka Firefox dị ọhụrụ kpamkpam.

Click on the Finish button on the Import Complete window

Gụọ kwa: Idozi Firefox na-agba ọsọ

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon ma obu akara ngosi ahịrị atọ n’elu akuku aka nri.

2. Pịa na Enyemaka.

Pịa bọtịnụ Mepee Ngwa Mepee wee pịa nhọrọ enyemaka na listi egosiri

3. Mgbe ahụ, pịa Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Pịa na Malitegharịa ekwentị.

click on restart

5. Wee pịa Open.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Gburugburu ngalaba, họrọ Isiokwu sistemu, wee pịa Kwado.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Gbanye na Extensions section on the same page and gbanyụọ all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Settings na ịlele Jiri ntọala arụmọrụ akwadoro, then also uncheck the Jiri ngwa ngwangwa mee ihe mgbe oburu nhọrọ.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Akara ngosi Hamburger or ahịrị atọ n’elu akuku aka nri.

2. Mgbe ahụ, pịa Settings.

pịa na Ntọala nhọrọ

3. gaa Nzuzo & Nche taabụ.

4. Scroll down to Cookies and Site Data and click on Kọwaa Data.

pịa bọtịnụ Kọwaa Data dị na kuki na ngalaba Data saịtị

5. Click on the checkbox of both Kuki na Data Ntaneti na Ọdịnaya Weebụ echekwara na pịa Clear.

check the options of cookies and cached web content and click on clear

6. N'ikpeazụ, pịa Kọwaa Ugbu a iji gosi.

click on clear now to delete the cookies and cache

Gụọ kwa: Idozi ihe nkesa ahụghị mperi na Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Note: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type banyere: config in the address bar, and hit the Tinye isi.

type about config into the firefox address bar. Why is Firefox down

2. Pịa na Nabata Egwu ahụ ma Gaa n'ihu bọtịnụ.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following ederede in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed ma pịa na right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. N'ikpeazụ, restart your browser.

Gụọ kwa: Idozi njikọ gị abụghị mperi echekwara na Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type banyere: config in the address bar, and press the Tinye isi.

type about config into the firefox address bar. Why is Firefox down

2. Pịa na Nabata Egwu ahụ ma Gaa n'ihu bọtịnụ.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following ederede in the search box and click on the Toggle icon to change the value from eziokwu na ụgha.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following ederede into the search box and similarly change it to ụgha if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. N'ikpeazụ, malitegharịa ihe nchọgharị ahụ.

Usoro 8: Tinyegharịa Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Pịa Igodo Windows, ụdị ogwe njikwa na pịa Open.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Tọọ Lelee site na > Otu, wee pịa na Iwepụ mmemme nhọrọ na Programs ngalaba.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Họrọ nke Mozilla Firefox (x64 en-US) na listi, pịa na Uninstall bọtịnụ dị n'elu ụlọ mmanya wee pịa Ee bọtịnụ na windo UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Mgbe ahụ, pịa na Osote bọtịnụ na Wepu Mozilla Firefox ọkachamara.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Ọzọ, pịa na Uninstall bọtịnụ na-esote window.

Click on the Uninstall button on the next window. Why is Firefox down

6. Pịa na Imecha bọtịnụ dị na mpio ikpeazụ ka iwepụ ngwa Firefox kpamkpam.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Pịa Windows+ E igodo ọnụ imeghe File Explorer wee gaa na nke PC a> Disk Mpaghara (C:)> Faịlụ mmemme> Mozilla Firefox folder.

gaa na mozilla firefox nchekwa ebe ụzọ

8. Pịa aka nri na Mozilla Firefox folda ma pịa Hichapụ nhọrọ dị na listi ihichapụ faịlụ.

click on the Delete option. Why is Firefox down

9. Ugbu a, malitegharịa PC.

10. Mgbe ahụ, pịa ya Igodo Windows, ụdị Google chrome na pịa Open.

Cheta na: Ị nwere ike iji ihe nchọgharị weebụ ọ bụla budata ihe nchọgharị Firefox na PC gị.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Mepee ukara website nke Ihe nchọgharị Mozilla Firefox na Google Chrome wee pịa Download Firefox bọtịnụ na window.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Pịa ugboro abụọ na faịlụ executable ebudatara Firefox Installer.exe iji mee faịlụ nwụnye.

run the installation file. Why is Firefox down

13. Chere ka echichi usoro mezue.

Chere ka usoro nrụnye ga-agwụ na mpio Firefox Installer

14. Mwepụta nke Firefox Ngwa ihe nchọgharị weebụ na PC gị.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

-atụ aro:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Mee ka anyị mara usoro kacha baa uru maka gị. Ọ bụrụ na ị nwere ajụjụ ma ọ bụ aro ọ bụla, nweere onwe gị ịhapụ ha na ngalaba nkọwa n'okpuru.