September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Cheta na: Ị nwere ike ịnwale Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Jide n'aka na ịmepụta ebe weghachi naanị ma ọ bụrụ na ihe adịghị mma.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ọ bụrụ na ọ bụghị, gaa n'ihu.

Method 2: Create A New Local Port

1.Pịa Windows Key + X wee họrọ Ogwe njikwa.

ogwe njikwa

2. Ugbu a pịa Ngwaọrụ na ụda wee pịa Ngwaọrụ na ndị na-ebi akwụkwọ.

Pịa Ngwaọrụ na ngwa nbipute n'okpuru ngwaike na ụda

3.Click Tinye onye nbipute si n'elu menu.

Tinye ngwa nbipute sitere na ngwaọrụ na ngwa nbipute

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Pịa na ngwa nbipute m chọrọ ka edepụtaghị na ala

5.From the next screen select “Tinye onye nbipute mpaghara ma ọ bụ netwọk netwọk na ntọala akwụkwọ ntuziaka”Wee pịa Ọzọ.

Lelee akara Tinye ngwa nbipute mpaghara ma ọ bụ ihe nbipute netwọk nwere ntọala ntuziaka wee pịa Ọzọ

6.Họrọ Mepụta ọdụ ụgbọ mmiri ọhụrụ and then from type of port drop-down select Obodo Port wee pịa Ọzọ.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Ọmụmaatụ 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Pịa Windows Key + R wee pịnye ọrụ.msc ma kụọ Tinye.

windo ọrụ

2. Chọta Bipute ọrụ Spooler in the list and double-click on it.

3.Mee ka edobere ụdị mmalite ahụ akpaka and the service is running, then click on Stop and then again click on start in order to restart the service.

Gbaa mbọ hụ na atọrọ ụdị mmalite ka ọ bụrụ Akpaaka maka spooler ebipụta

4. Pịa Apply sochiri OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type na-ebipụta.msc ma kụọ Tinye.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, Ọ bụrụ na ọ bụghị, gaa n'ihu na usoro ọzọ.

Usoro 5: Ndozi ndekọ

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Pịa Windows Key + R wee pịnye regedit wee kụọ Tinye ka imepe ndekọ Editor.

Gbaa iwu regedit

3. Gaa na igodo ndekọ aha:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Ugbu a nri-pịa Client Side Rendering Print Provider ma họrọ Hichapụ.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Akwadoro gị:

Nke ahụ bụ nke ị nwetara nke ọma Fix Windows Cannot Connect to the Printer issue ma ọ bụrụ na ị ka nwere ajụjụ ọ bụla gbasara isiokwu a, nweere onwe gị ịjụ ha na ngalaba nkọwa.