Ágúst 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Skyndiminni vafra
  • Netkerfi
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Aðferð 1: Endurræstu tölvuna

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Aðferð 2: Uppfærðu Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamborgaratákn or þrjár línur efst í hægra horninu.

2. Næst skaltu fara til Stillingar.

smelltu á Stillingar valkostinn

3. In the General tab, scroll down and go to the Firefox uppfærslur kafla.

4. Smelltu svo á Restart to Update Firefox og kveikja á Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Einnig lesið: Lagaðu ekkert hljóð í Firefox á Windows 10

Aðferð 3: Endurnýjaðu Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Athugaðu: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamborgaratákn or þrjár línur efst í hægra horninu.

2. Smelltu á Hjálp.

Smelltu á hnappinn Opna forritavalmynd og smelltu á Hjálp valkostinn á listanum sem birtist

3. Smelltu svo á Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Nú skaltu smella á Endurræsa.

smelltu á endurræsa

5. Smelltu næst á Hressa Firefox eins og sýnt er.

Smelltu á hnappinn Uppfæra Firefox í staðfestingarglugganum Opna Firefox í úrræðaleitarstillingu

6. In the prompt that appears click on Hressa Firefox einu sinni enn.

click on refresh firefox again. Why is Firefox down

7. Að lokum, smelltu á Ljúka hnappinn á Innflutningi lokið glugga til að endurnýja Firefox alveg.

Click on the Finish button on the Import Complete window

Einnig lesið: Lagfærðu Firefox er þegar í gangi

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon eða þriggja lína táknmynd efst í hægra horninu.

2. Smelltu á Hjálp.

Smelltu á hnappinn Opna forritavalmynd og smelltu á Hjálp valkostinn á listanum sem birtist

3. Smelltu svo á Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Smelltu á Endurræsa.

smelltu á endurræsa

5. Smelltu svo á Opna.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Þemu kafla, veldu Kerfisþema, og smelltu á Virkja.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Skiptu yfir í Eftirnafn section on the same page and slökkva all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Stillingar og hakið úr Notaðu ráðlagðar afkastastillingar, then also uncheck the Notaðu hröðun vélbúnaðar þegar það er tiltækt valkostur.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamborgaratákn or þrjár línur efst í hægra horninu.

2. Smelltu svo á Stillingar.

smelltu á Stillingar valkostinn

3. Fara til Persónuvernd og öryggi Flipi.

4. Scroll down to Cookies and Site Data and click on Hreinsa gögn.

smelltu á hnappinn Hreinsa gögn í hlutanum Vafrakökur og vefsvæði

5. Click on the checkbox of both Fótspor og vefgögn og Vefefni í skyndiminni og smelltu á Hreinsa.

check the options of cookies and cached web content and click on clear

6. Að lokum, smelltu á Hreinsa núna að staðfesta.

click on clear now to delete the cookies and cache

Einnig lesið: Lagfærðu villu í netþjóni fannst ekki í Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Athugaðu: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type um: config in the address bar, and hit the Sláðu inn lykill.

type about config into the firefox address bar. Why is Firefox down

2. Smelltu á Samþykkja áhættuna og halda áfram hnappinn.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texta in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed og smelltu á right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Að lokum, restart your browser.

Einnig lesið: Lagaðu tenginguna þína er ekki örugg villa á Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type um: config í veffangastikunni og ýttu á Sláðu inn lykill.

type about config into the firefox address bar. Why is Firefox down

2. Smelltu á Samþykkja áhættuna og halda áfram hnappinn.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texta in the search box and click on the Toggle icon to change the value from satt að rangar.

 öryggi.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following texta into the search box and similarly change it to rangar if set to true by clicking on the Toggle icon.

öryggi.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Að lokum, endurræstu vafrann.

Aðferð 8: Settu Firefox upp aftur

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Ýttu á Windows lykill, gerð stjórnborðið og smelltu á Opna.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Setja Skoða eftir > flokki, smelltu síðan á Uninstall forrit valkostur í Programs kafla.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Veldu Mozilla Firefox (x64 en-US) á listanum, smelltu á Uninstall hnappinn efst á stikunni og smelltu á  hnappinn á UAC glugganum.

Select the Mozilla Firefox and click on the Uninstall button

4. Smelltu síðan á Næstu hnappur í Fjarlægðu Mozilla Firefox töframaður.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Næst skaltu smella á Uninstall hnappinn í næsta glugga.

Click on the Uninstall button on the next window. Why is Firefox down

6. Smelltu á Ljúka hnappinn í síðasta glugganum til að fjarlægja Firefox appið alveg.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Ýttu á Windows+ E lyklar saman til að opna File Explorer og fletta að Þessi PC > Staðbundinn diskur (C:) > Forritaskrár > Mozilla Firefox mappa.

farðu í mozilla firefox möppu staðsetningu slóð

8. Hægri smelltu á Mozilla Firefox möppu og smelltu á eyða valkostur á listanum til að eyða skrám.

click on the Delete option. Why is Firefox down

9. Nú, endurræstu tölvuna.

10. Smelltu síðan á Windows lykill, gerð Google Chrome og smelltu á Opna.

Athugaðu: Þú getur notað hvaða vafra sem er til að hlaða niður Firefox vafranum á tölvuna þína.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Opnaðu opinbera vefsíðu Mozilla Firefox vafri á Google Chrome og smelltu á Sækja Firefox hnappinn á glugganum.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Tvísmelltu á keyrsluskrána sem hlaðið var niður Firefox Installer.exe til að keyra uppsetningarskrána.

run the installation file. Why is Firefox down

13. Bíddu eftir að uppsetningarferlinu lýkur.

Bíddu eftir að uppsetningarferlinu lýkur í Firefox Installer glugganum

14. Sjósetja Firefox Web Browser app á tölvunni þinni.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Mælt með:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Láttu okkur vita hvaða aðferð virkaði best fyrir þig. Ef þú hefur einhverjar fyrirspurnir eða ábendingar skaltu ekki hika við að sleppa þeim í athugasemdahlutanum hér að neðan.