September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Athugaðu: Þú gætir prófað Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Gakktu úr skugga um að búa til endurheimtarstað ef eitthvað fer úrskeiðis.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ef ekki þá haltu áfram.

Method 2: Create A New Local Port

1. Ýttu á Windows takkann + X og veldu síðan Stjórnborð.

stjórnborðið

2.Smelltu núna Vélbúnaður og hljóð smelltu síðan á Tæki og prentarar.

Smelltu á Tæki og prentarar undir Vélbúnaður og hljóð

3.Click Bættu við prentara frá efstu valmyndinni.

Bættu við prentara úr tækjum og prenturum

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Smelltu á Prentarinn sem ég vil er ekki skráður neðst

5.From the next screen select “Bættu við staðbundnum prentara eða netprentari með handvirkum stillingum“Og smelltu á Næsta.

Hakið við Bæta við staðbundnum prentara eða netprentara með handvirkum stillingum og smelltu á Next

6. Veldu Búðu til nýja höfn and then from type of port drop-down select Staðbundin höfn og smelltu síðan á Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Til dæmis 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Ýttu á Windows takkann + R og sláðu síðan inn services.msc og ýttu á Enter.

þjónustugluggar

2. Finndu Prentaðu Spooler þjónustu in the list and double-click on it.

3.Gakktu úr skugga um að Startup type sé stillt á Sjálfvirk and the service is running, then click on Stop and then again click on start in order to restart the service.

Gakktu úr skugga um að Startup type sé stillt á Sjálfvirkt fyrir prentspólu

4.Smelltu á Apply og síðan OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc og ýttu á Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ef ekki, haltu áfram með næstu aðferð.

Aðferð 5: Registry Lagfæring

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Ýttu á Windows takkann + R og sláðu síðan inn ríkisstjóratíð og ýttu á Enter til að opna Registry Editor.

Keyra skipunina regedit

3. Farðu í eftirfarandi skrásetningarlykil:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Nú hægrismelltu á Client Side Rendering Print Provider og velja Eyða.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Mælt með fyrir þig:

Það er það sem þú hefur með góðum árangri Fix Windows Cannot Connect to the Printer issue en ef þú hefur enn einhverjar spurningar varðandi þessa grein skaltu ekki hika við að spyrja þær í athugasemdahlutanum.