WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- La connessione di rete non è stabile.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- App e sistema operativo Android obsoleti.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Correggi WhatsApp visto l'ultima volta che non viene visualizzato su Android
Nota: Poiché gli smartphone non hanno le stesse opzioni di Impostazioni e variano da produttore a produttore, assicurati quindi delle impostazioni corrette prima di modificarle. I suddetti passaggi sono stati eseguiti sul redmi Telefono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Quindi, vai a Schermata Home and open the recently opened applications.
3. Ora tocca il icona X corresponding to WhatsApp.
4. Riaprire WhatsApp and check if you face the issue again.
Metodo 2: riavviare Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. premi il pulsante di alimentazione sul dispositivo.
2. Clicca il riavvio Opzione o Spegni opzione.
Nota: Se tocchi il file Spegni option, you have to hold your Potenza button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Leggi anche: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Clicca il Impostazioni profilo icona nella schermata principale.
2. Ora tocca il Schede SIM e reti mobili opzione come mostrato.
3. Quindi, attiva il Dati mobili opzione.
4. If you want to use a roaming network when you are out of your geographic location, tap impostazioni avanzate come raffigurato.
Nota: The international data roaming service may cost you extra.
5. Ora tocca Roaming internazionale e seleziona Sempre come mostrato.
6. Ora tocca Roaming dati.
7. Quindi, tocca Accendi se ti viene richiesto.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Le segnalazioni degli utenti non indicano problemi attuali su Whatsapp messaggio.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Leggi anche: Come verificare se qualcuno è online su Whatsapp senza andare online
Metodo 5: abilitare i dati in background
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Vai alla Impostazioni profilo app.
2. Quindi, tocca Apps.
3. Quindi, tocca Gestisci le app seguito da WhatsApp come mostrato.
4. Quindi, tocca Utilizzo dei dati limitato.
5. Now, Select both Wi-Fi ed Dati mobili (SIM 1) ed Dati mobili (SIM 2) se applicabile.
6. Infine, tocca OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Avvia il Impostazioni profilo app.
2. Ora tocca Apps.
3. Quindi, tocca Gestisci le app e poi WhatsApp.
4. Quindi, tocca Arresto forzato.
5. Finally, if you are prompted, tap OK come mostrato.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
Leggi anche: Come cambiare lo stile del carattere su WhatsApp
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Toccare il Impostazioni profilo app.
2. Quindi, tocca Apps e quindi toccare Gestisci le app.
3. Ora tocca WhatsApp come mostrato.
4. Quindi, tocca Autorizzazioni dell'app.
5. Then, check if you have granted permission for WhatsApp under the PERMESSO menu.
6. If you find some pending permissions under ELENCO NON AMMESSI, then tap that option.
Nota: Qui, il SMS permission viene preso come esempio.
7. Quindi tocca PERMETTERE opzione.
Check if you can fix WhatsApp crashing issue.
Metodo 8: abilita la sincronizzazione di WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Clicca il Impostazioni profilo icona per aprire l'app.
2. Ora tocca Sincronizzazione degli account.
3. Now, toggle on the Sincronizzazione automatica dei dati e tocca l'opzione Sincronizza opzione accanto a WhatsApp come mostrato.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
Leggi anche: Come usare WhatsApp senza numero di telefono
Metodo 9: Elimina la cache di WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Passare alla schermata principale e toccare Impostazioni profilo icona.
2. Quindi, tocca Apps.
3. Ora tocca Gestisci le app > WhatsApp.
4. Quindi, tocca Archiviazione.
5. Quindi tocca Data di Sereno e poi, Cancella cache come mostrato.
6. Tocca Cancella tutti i dati when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Aperto File manager sul tuo dispositivo Android.
2. Ora tocca il icona a tre linee nella parte superiore sinistra dello schermo.
3. Ora tocca Pulizia a fondo come mostrato.
4. Ora tocca Pulisci ora corrispondente alla categoria attraverso la quale vuoi liberare spazio.
5. Ora seleziona tutti i file non necessari e tocca Elimina i file selezionati come raffigurato.
6. Ora conferma la richiesta toccando OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
Leggi anche: Come esportare la chat di WhatsApp in PDF
Metodo 11: Cancella WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigare verso WhatsApp.
2. Here, tap the icona a tre punti at the top corner. Next, choose Impostazioni profilo.
3. Quindi, tocca Archiviazione e dati.
4. Ora tocca Gestisci lo spazio di archiviazione.
5. Select any chat that has high data usage.
6. Ecco, controlla il Seleziona tutto scatola.
7. Once you have chosen the files to be deleted, tap the Trash icona.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Metodo 12: eseguire la scansione malware
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Apri il Play Store sul tuo cellulare Android.
2. Ora cercane uno qualsiasi software antivirus come raffigurato.
3. Quindi, tocca Installazione pulsante.
4. Attendi il completamento dell'installazione e tocca Apri per avviare l'app.
Nota: I passaggi per scansionare il tuo dispositivo Android possono variare a seconda del software utilizzato. Qui, Avast Antivirus - Scansiona e rimuovi virus, Cleaner viene preso come esempio. Segui i passaggi in base al tuo software.
5. Segui le istruzioni visualizzate sullo schermo dell'app e scegli una delle due Protezione avanzata (è necessario un abbonamento) o Protezione di base (gratuito).
6. Quindi tocca INIZIA SCANSIONE.
7. Nella richiesta successiva, consentire o impedire alla richiesta di autorizzazione di scansionare i file all'interno del dispositivo.
Nota: In questa app, se hai negato l'accesso, verranno scansionate solo le app e le impostazioni e non i file corrotti.
8. Attendi finché l'app non esegue la scansione completa del tuo dispositivo e, una volta terminata, risolvi i rischi rilevati seguendo le istruzioni visualizzate sullo schermo.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Leggi anche: Rimuovi i virus Android senza ripristinare le impostazioni di fabbrica
Metodo 13: aggiorna WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Vai al tuo Home screen e tocca Play Store.
2. Ora cerca WhatsApp nel campo di ricerca.
3A. If you see an update available, tap the Aggiornanento opzione come mostrato.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metodo 14: aggiorna il sistema operativo Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Leggi anche: Come utilizzare due WhatsApp in un telefono Android
Metodo 15: reinstallare WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Vai a Play Store come hai fatto prima e cerca WhatsApp.
2. Ora tocca Disinstallare come mostrato.
3. Attendi fino a quando l'app non sarà completamente disinstallata dal tuo Android. Quindi, cerca nuovamente WhatsApp e tocca Installazione.
4. Una volta installata l'app sul tuo dispositivo, tocca Apri come raffigurato.
5. Infine, ripristina i tuoi dati if you want to do so and check if you can fix the WhatsApp crashing issue.
Metodo 16: ripristino delle impostazioni di fabbrica del dispositivo Android
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Nota: Prima di ripristinare le impostazioni di fabbrica del tuo Android, devi eseguire il backup di tutti i tuoi dati. Se non sai come eseguire il backup del tuo Android, segui la nostra guida per eseguire il backup dei dati del tuo telefono Android.
Per ripristinare le impostazioni di fabbrica del tuo cellulare, leggi e implementa i passaggi nella nostra guida Come ripristinare a fondo qualsiasi dispositivo Android.
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Metodo 17: contatta l'assistenza WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Supporto WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Puoi eliminare la tua query fornendo alcuni dettagli obbligatori come Numero di telefono, Email, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Consigliato:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.