15 Agosto 2022

Perché Firefox è inattivo? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Cache del browser
  • Connettività di rete
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metodo 1: riavviare il PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metodo 2: aggiorna Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Icona dell'hamburger or tre linee nell'angolo in alto a destra.

2. Avanti, vai a Impostazioni profilo.

fare clic sull'opzione Impostazioni

3. In the General tab, scroll down and go to the Aggiornamenti di Firefox .

4. Quindi fare clic su Restart to Update Firefox e accendere il Automatically install updates opzione facendo clic su di essa.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Leggi anche: Risolto il problema relativo all'assenza di audio in Firefox su Windows 10

Metodo 3: aggiorna Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Note:: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Icona dell'hamburger or tre linee nell'angolo in alto a destra.

2. Fare clic su Aiuto.

Fare clic sul pulsante Apri menu applicazione e fare clic sull'opzione Guida nell'elenco visualizzato

3. Quindi fare clic su Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Ora, clicca su Ricomincia.

clicca su riavvia

5. Quindi, fare clic su Ripristina Firefox come mostrato.

Fare clic sul pulsante Aggiorna Firefox nella finestra di conferma Apri Firefox in modalità di risoluzione dei problemi

6. In the prompt that appears click on Ripristina Firefox un'altra volta.

click on refresh firefox again. Why is Firefox down

7. Infine, fare clic su Fine pulsante sulla Importazione completata finestra per aggiornare completamente Firefox.

Click on the Finish button on the Import Complete window

Leggi anche: Correzione Firefox è già in esecuzione

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icoicona a tre linee nell'angolo in alto a destra.

2. Fare clic su Aiuto.

Fare clic sul pulsante Apri menu applicazione e fare clic sull'opzione Guida nell'elenco visualizzato

3. Quindi fare clic su Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Fare clic su Ricomincia.

clicca su riavvia

5. Quindi fare clic su Apri.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temi sezione, selezionare Tema di sistemae fare clic su permettere.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Passare al Estensioni section on the same page and disable all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Impostazioni profilo e deselezionare Utilizzare le impostazioni delle prestazioni consigliate, then also uncheck the Usa l'accelerazione hardware quando disponibile opzione.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Icona dell'hamburger or tre linee nell'angolo in alto a destra.

2. Quindi fare clic su Impostazioni profilo.

fare clic sull'opzione Impostazioni

3. Vai a Privacy & Sicurezza scheda.

4. Scroll down to Cookies and Site Data and click on Cancella i dati.

cliccare sul pulsante Cancella dati nella sezione Cookie e dati dei siti

5. Click on the checkbox of both Cookie e dati del sito ed Contenuto Web memorizzato nella cache e cliccare su Cancellare.

check the options of cookies and cached web content and click on clear

6. Infine, fai clic su Cancella ora per confermare.

click on clear now to delete the cookies and cache

Leggi anche: Correggi l'errore Server non trovato in Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Note:: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the entrare chiave.

type about config into the firefox address bar. Why is Firefox down

2. Clicca sul Accetta il rischio e continua pulsante.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copia e incolla quanto segue testo in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed e fare clic sul right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Infine, riavvia il browser.

Leggi anche: Correggi la tua connessione non è un errore sicuro su Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config nella barra degli indirizzi e premere il pulsante entrare chiave.

type about config into the firefox address bar. Why is Firefox down

2. Clicca sul Accetta il rischio e continua pulsante.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copia e incolla quanto segue testo in the search box and click on the Toggle icon to change the value from fedele a falso.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following testo into the search box and similarly change it to falso if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Infine, riavvia il browser.

Metodo 8: reinstallare Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. premi il Tasto Windows, Il tipo di Pannello di controllo e cliccare su Apri.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Impostato Visualizza per > Categoria, quindi fare clic su Disinstalla un programma opzione nel Programmi .

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Seleziona il Mozilla Firefox (x64 en-US) nell'elenco, fare clic su Disinstallare pulsante nella parte superiore della barra e fare clic su  pulsante sulla finestra UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Quindi, fare clic su Avanti nel pulsante Disinstalla Mozilla Firefox procedura guidata.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Successivamente, fare clic su Disinstallare pulsante nella finestra successiva.

Click on the Uninstall button on the next window. Why is Firefox down

6. Clicca sul Fine pulsante nell'ultima finestra per disinstallare completamente l'app Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. premi il Windows+E Tasti insieme per aprire Esplora file e accedere al file Questo PC > Disco locale (C:) > Programmi > Mozilla Firefox cartella.

vai al percorso della posizione della cartella di Mozilla Firefox

8. Fare clic con il tasto destro del mouse su Mozilla Firefox cartella e fare clic sul file Elimina opzione nell'elenco per eliminare i file.

click on the Delete option. Why is Firefox down

9. Ora, riavviare il PC.

10. Quindi, premi il Tasto Windows, Il tipo di Google Chrome e cliccare su Apri.

Nota: Puoi utilizzare qualsiasi browser Web per scaricare il browser Firefox sul tuo PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Apri il sito web ufficiale del Browser Mozilla Firefox su Google Chrome e fare clic su Scarica Firefox pulsante sulla finestra.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Fare doppio clic sul file eseguibile scaricato Firefox Installer.exe per eseguire il file di installazione.

run the installation file. Why is Firefox down

13. Attendere il completamento del processo di installazione.

Attendi il completamento del processo di installazione nella finestra del programma di installazione di Firefox

14. Avvia il Firefox Applicazione browser Web sul PC.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Consigliato:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Facci sapere quale metodo ha funzionato meglio per te. Se hai domande o suggerimenti, sentiti libero di scriverli nella sezione commenti qui sotto.