12 settembre 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Nota: Potresti provare il file Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Assicurati di creare un punto di ripristino nel caso in cui qualcosa vada storto.

Method 1: Copy the mscms.dll

1.Vai alla seguente cartella: C: sistema Windows32

2.Trova il mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

Questo dovrebbe aiutarti Fix Windows Cannot Connect to the Printer issue,  in caso contrario continua.

Method 2: Create A New Local Port

1.Premere il tasto Windows + X quindi selezionare Pannello di controllo.

Pannello di controllo

2.Ora fai clic Hardware e suoni quindi fare clic su Strumenti e stampanti.

Fare clic su Dispositivi e stampanti in Hardware e suoni

3.Click Aggiungi una stampante dal menu superiore.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Aggiungi una stampante locale o una stampante di rete con le impostazioni manuali" e fare clic su Avanti.

Check mark Add a local printer or network printer with manual settings and click Next

6.Select Crea una nuova porta and then from type of port drop-down select Porto locale e quindi fare clic su Avanti.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Per esempio 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Premere il tasto Windows + R quindi digitare services.msc e premi Invio.

finestre dei servizi

2.Trova Servizio spooler di stampa nell'elenco e fare doppio clic su di esso.

3.Assicurarsi che Tipo di avvio sia impostato su Automatico and the service is running, then click on Stop and then again click on start in order to riavviare il servizio.

Assicurati che il tipo di avvio sia impostato su Automatico per lo spooler di stampa

4.Fare clic su Applica seguito da OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc e premi Invio.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, in caso contrario, continuare con il metodo successivo.

Metodo 5: correzione del registro

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Premere il tasto Windows + R quindi digitare regedit e premi Invio per aprire l'Editor del Registro di sistema.

Esegui il comando regedit

3. Passare alla seguente chiave di registro:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Ora fai clic con il pulsante destro del mouse su Client Side Rendering Print Provider e seleziona Elimina.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

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