Oktober 23, 2021

in windows by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) karo segitiga kuning kanthi tandha seru. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Cara 1: Ngatasi Masalah Dasar

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & port. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ventilasi sing tepat of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Yen masalah disebabake sumber daya, banjur nyoba masang maneh piranti USB sawise copot laptop saka sumber listrik.

2. Sambungake piranti USB liyane with the same USB port and check if there is an issue with the port.

3. Tancepake piranti USB menyang a port beda kanggo ngatasi masalah karo port USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Pedhot sambungan piranti USB.

2. Baleni meneh PC Windows sampeyan.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Sambungake maneh the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Pencet Windows + R tombol bebarengan kanggo miwiti ing Run kothak dialog.

2. Ketik msdt.exe -id PirantiDiagnostik Lan klik ing OK, kaya sing dituduhake.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Linuwih pilihan, minangka disorot ing ngisor iki.

klik ing pilihan Lanjut ing Hardware lan Piranti Troubleshooter

4. Centhang kothak sing ditandhani Aplikasi perbaikan kanthi otomatis Lan klik ing Sabanjure.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, restart PC sampeyan and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Saka Tugas, klik-tengen ing USB Device icon.

2. Pilih Open Devices and Printers pilihan, minangka ditampilake.

3. Klik-tengen ing Piranti USB (eg Cruzer Blade) banjur pilih troubleshoot, minangka disorot ing ngisor iki.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

windows troubleshooter ndeteksi masalah

Catetan: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Uga Waca: Fix USB device not recognized by Windows 10

Cara 3: Nganyari Driver USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Ketik piranti manager ing Bar telusuran Windows lan kenek Ketik tombol kanggo miwiti.

2. Menyang Controller Universal Serial Bus section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Saiki, klik-tengen ing USB Driver (eg Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) lan pilih Nganyari driver.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Sabanjure, klik Telusuri driver kanthi otomatis.

5A. Your driver will nganyari itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Klik ing Cedhak to exit the window and Rmiwiti komputer.

7. Baleni the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigasi menyang Device Manager > Universal Serial Bus controllers minangka diterangno ing Cara 3.

2. Klik-tengen ing Driver USB (eg Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) banjur pilih Properties, kaya sing digambarake ing ngisor iki.

right click on usb driver and select properties

3. Ing USB Device Properties jendhela, ngalih menyang driver tab banjur pilih Roll Back Driver.

cathetan: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Pilih Why are you rolling back? from the given list and click on Ya kanggo konfirmasi.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK kanggo ngetrapake owah-owahan iki.

6. Finally, confirm the prompt and baleni meneh sistem sampeyan kanggo nggawe rollback efektif.

Uga Waca: Fix Universal Serial Bus (USB) Controller Driver Issue

Cara 5: Instal maneh Driver USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Bukak Pangatur Piranti> Controller Universal Serial Bus, using the steps mentioned in Cara 3.

2. Klik-tengen ing Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) Lan pilih Busak instal piranti, kaya sing dituduhake.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Saiki, klik ing Nyopot lan restart PC sampeyan.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Navigasi menyang Manager Piranti kaya sing dituduhake ing Cara 3.

2. Here, double-click on Piranti Antarmuka Manungsa kanggo nggedhekake.

double click on the Human Interface Devices.

3. Klik-tengen ing Piranti Input USB Lan pilih Properties.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Manajemen Daya tab and uncheck the box titled Ngidini komputer mateni piranti iki kanggo ngirit daya.

5. Akhire, klik ing OK lan baleni meneh sistem sampeyan.

Uga Waca: Ndandani USB Terus Medhot lan Nyambungake maneh

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Ketik Control panel ing Bar telusuran Windows lan klik Open.

2. Pilih Deleng miturut > Lambang gedhe, banjur klik Pilihan Daya, kaya sing dituduhake.

go to the Power Options and click on it

3. Kene, klik ing Ngubah setelan rencana in your currently selected plan section.

pilih Ngganti setelan rencana.

4. Ing Sunting Setelan Rencana jendhela, pilih Ngganti setelan daya lanjut pilihan.

In the Edit Plan Settings window, click on Change advanced power settings

5. Saiki, klik kaping pindho Setelan USB kanggo nggedhekake.

klik kaping pindho ing pilihan setelan usb ing Ganti jendhela setelan daya majeng

6. Sawise maneh, klik kaping pindho Setelan penundaan selektif USB kanggo nggedhekake.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Kene, klik ing On battery lan ganti setelan dadi dipatèni from the drop-down list, as illustrated.

pilih ing setelan baterei kanggo dipatèni ing usb selektif supend setelan ing setelan usb ing Ganti jendhela setelan daya majeng

8. Saiki, klik ing Kepasang ing lan ganti setelan dadi dipatèni ing kene uga.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Akhire, klik ing aplikasi > OK to save these changes. Restart your PC and check if the issue is solved now.

Cara 8: Pateni Startup Cepet

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Menyang Control Panel > Power Options kaya sing digambarake ing Cara 7.

2. Kene, klik ing Pilih apa tombol daya apa option in the left bar.

3. Saiki, pilih Ngganti setelan sing saiki ora kasedhiya pilihan.

Klik Ganti setelan sing saiki ora kasedhiya

4. Next, uncheck the box Nguripake wiwitan cepet (disaranake) banjur klik ing Simpen owah-owahan minangka ditampilake ing ngisor iki.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Pungkasane, baleni meneh PC Windows sampeyan.

Uga Waca: Fix USB Device not Recognized Error Code 43

Cara 9: Nganyari Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Ketik Priksa pembaruan ing Bar telusuran Windows lan klik Open.

2. Saiki, klik ing Mriksa Update tombol.

select Check for Updates from the right panel.

3A. Tindakake pandhuan ing layar kanggo ngundhuh lan nginstal nganyari paling anyar sing kasedhiya.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Yen sistem sampeyan wis nganyari, mula bakal ditampilake Sampeyan lagi anyar pesen.

windows nganyari sampeyan lagi anyar pesen

4. Baleni meneh your system and check if the issue is resolved now.

Cara 10: Nganyari BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptop.

Recommended:

We hope that you could learn carane fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.