Agustus 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Cache browser
  • Konektivitas jaringan
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Cara 1: Wiwiti maneh PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Cara 2: Nganyari Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikon Hamburger or telung baris ing pojok tengen ndhuwur.

2. Sabanjure, menyang Setelan.

klik ing pilihan Setelan

3. In the General tab, scroll down and go to the Nganyari Firefox bagean.

4. Banjur, klik ing Restart to Update Firefox lan urip ing Automatically install updates pilihan kanthi ngeklik.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Uga Waca: Ndandani Ora Ana Swara ing Firefox ing Windows 10

Cara 3: Refresh Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

cathetan: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Ikon Hamburger or telung baris ing pojok tengen ndhuwur.

2. Klik ing bantuan.

Klik tombol Bukak Menu Aplikasi banjur klik pilihan Bantuan ing dhaptar sing ditampilake

3. Banjur, klik ing Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Saiki, klik ing Baleni meneh.

click on restart

5. Sabanjure, klik Refresh Firefox kaya sing dituduhake.

Klik ing Refresh Firefox tombol ing Bukak Firefox ing Troubleshoot Mode konfirmasi jendhela

6. In the prompt that appears click on Refresh Firefox siji wektu liyane.

click on refresh firefox again. Why is Firefox down

7. Pungkasan, klik ing Rampung tombol ing Impor Lengkap jendhela kanggo Refresh Firefox rampung.

Click on the Finish button on the Import Complete window

Uga Waca: Ndandani Firefox wis mlaku

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon utawa lambang telung baris ing pojok tengen ndhuwur.

2. Klik ing bantuan.

Klik tombol Bukak Menu Aplikasi banjur klik pilihan Bantuan ing dhaptar sing ditampilake

3. Banjur, klik ing Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik ing Baleni meneh.

click on restart

5. Banjur klik ing Open.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Tema bagean, pilih Tema sistem, lan klik Aktifake.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Ganti menyang Ekstensi section on the same page and mateni all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Setelan lan ora centhang Gunakake setelan kinerja sing disaranake, then also uncheck the Gunakake akselerasi perangkat keras yen kasedhiya pilihan.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikon Hamburger or telung baris ing pojok tengen ndhuwur.

2. Banjur, klik ing Setelan.

klik ing pilihan Setelan

3. Bukak Kebijakan & Keamanan tab.

4. Scroll down to Cookies and Site Data and click on Mbusak Data.

klik tombol Clear Data ing bagean Cookie lan Data Situs

5. Click on the checkbox of both Cookie lan Data Situs lan Konten Web Cache Lan klik ing Clear.

check the options of cookies and cached web content and click on clear

6. Akhire, klik ing Mbusak Saiki kanggo konfirmasi.

click on clear now to delete the cookies and cache

Uga Waca: Ndandani Server Ora Ditemokake Kesalahan ing Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

cathetan: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type babagan: config in the address bar, and hit the Ketik tombol.

type about config into the firefox address bar. Why is Firefox down

2. Klik ing Nampa Risiko lan Terusake tombol.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed lan klik ing right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Pungkasane, restart your browser.

Uga Waca: Ndandani Sambungan Sampeyan Ora Kesalahan Aman ing Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type babagan: config ing bilah alamat, banjur pencet Ketik tombol.

type about config into the firefox address bar. Why is Firefox down

2. Klik ing Nampa Risiko lan Terusake tombol.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Toggle icon to change the value from bener kanggo palsu.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teks into the search box and similarly change it to palsu if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Pungkasane, miwiti maneh browser.

Cara 8: Instal maneh Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Pencet Tombol Windows, ketik panel kontrol Lan klik ing Open.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Setel Deleng miturut > Kategori, banjur klik ing Mbusak instal program pilihan ing program bagean.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Pilih Mozilla Firefox (x64 en-US) ing dhaptar, klik ing Nyopot tombol ing sisih ndhuwur bar banjur klik ing Ya tombol ing jendhela UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Banjur, klik ing Sabanjure tombol ing Mbusak instal Mozilla Firefox tuntunan.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Sabanjure, klik ing Nyopot tombol ing jendhela sabanjuré.

Click on the Uninstall button on the next window. Why is Firefox down

6. Klik ing Rampung tombol ing jendhela pungkasan kanggo mbusak instal app Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Pencet Windows + E tombol bebarengan kanggo mbukak File Explorer lan navigasi menyang Iki PC> Disk Lokal (C:)> File Program> Mozilla Firefox folder.

pindhah menyang path lokasi folder mozilla firefox

8. Klik-tengen ing Mozilla Firefox folder lan klik ing Busak pilihan ing dhaptar kanggo mbusak file.

click on the Delete option. Why is Firefox down

9. Saiki, urip maneh PC.

10. Banjur, pencet ing Tombol Windows, ketik google kromo Lan klik ing Open.

Catetan: Sampeyan bisa nggunakake browser web apa wae kanggo ndownload browser Firefox ing PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Bukak situs web resmi saka Browser Mozilla Firefox ing Google Chrome banjur klik ing Ngundhuh Firefox tombol ing jendhela.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Klik kaping pindho ing file eksekusi sing diundhuh Firefox Installer.exe kanggo mbukak file instalasi.

run the installation file. Why is Firefox down

13. Enteni proses instalasi rampung.

Ngenteni proses instalasi rampung ing jendhela Firefox Installer

14. Bukak Firefox Aplikasi Browser Web ing PC sampeyan.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Ayo ngerti cara sing paling apik kanggo sampeyan. Yen sampeyan duwe pitakon utawa saran, aja ragu-ragu kanggo nyelehake ing bagean komentar ing ngisor iki.