როგორ დავაფიქსიროთ DHCP Lookup-ის წარუმატებელი შეცდომა Chromebook-ში

Do you get the DHCP lookup failed error in Chromebook when you are attempting to connect to a network? No need to worry! Through this guide, you are going to learn how to fix DHCP Lookup Failed error in Chromebook.

რა არის Chromebook? What is DHCP Lookup Failed error in Chromebook?

Chromebook is a new generation of computers that are designed to execute tasks in a manner that is quicker and easier than the existing computers. They run on Chrome ოპერაციული სისტემები that includes the finest features of Google along with cloud storage, and enhanced data protection.

Dynamic Host Configuration Protocol, abbreviated as DHCP, is a mechanism for device configuration on the internet. It allocates IP addresses and allows default gateways to facilitate quick and smooth connections between various devices on the IP network. This error pops up while connecting to a network. It basically means that your device, in this case, Chromebook, is not able to retrieve any information related to IP addresses from the DHCP server.

როგორ დავაფიქსიროთ DHCP Lookup-ის წარუმატებელი შეცდომა Chromebook-ში

What causes DHCP Lookup Failed შეცდომა in Chromebook?

There are not many known causes of this issue. However, some of them are:

• VPN – VPN masks your IP address and may cause this issue.
• Wi-Fi extenders – They generally don’t gel well with Chromebooks.
• Modem/Router Settings – This too, will cause connectivity problems and result in DHCP Lookup failed error.
• Outdated Chrome OS – Using an outdated version of any operating system is bound to create problems on the associated device.

Let’s get to fixing this error with the easiest and quickest methods explained below.

Method 1: Update Chrome OS

Updating your Chromebook from time to time is a great way to fix any errors related to Chrome OS. This would keep the operating system in tune with the latest software and will also prevent glitches and crashes. You can rectify Chrome OS-related issues by upgrading the firmware as:

1. გასახსნელად Notification მენიუ, დააწკაპუნეთ დრო icon from the bottom-right corner.

2. ახლა, დააწკაპუნეთ გადაცემათა icon to access Chromebook- ის პარამეტრები.

3. From the left panel, select the option titled Chrome OS– ის შესახებ.

4. Click შეამოწმოთ განახლებები button, as highlighted.

5. რესტარტი the PC and see whether the DHCP lookup issue is resolved.

ასევე წაიკითხე: როგორ ამოიღოთ ანგარიში Chromebook-დან

Method 2: Restart Chromebook and router

Restarting devices is an efficient way to fix minor errors, as it gives your device time to reset itself. Hence, in this method, we are going to restart both, router and Chromebook to possibly fix this issue. Just follow these simple steps:

1. პირველი, გამორთეთ the Chromebook.

2.გამორთვა the modem/router and გაწყვეტა ის დენის წყაროსგან.

3. დაელოდეთ a few seconds before you ხელახლა it to the power source.

4. დაელოდეთ for the lights on the modem/router to stabilize.

5. ახლა, ჩართვა the Chromebook and დაკავშირება it to the Wi-Fi network.

Verify if the error DHCP lookup failed in Chromebook is fixed. If not, try the next solution.

ასევე წაიკითხე: Fix DHCP is not enabled for WiFi in Windows 10

Method 3: Use Google Name Server or Automatic Name Server

The device will display the DHCP lookup error if it is unable to interact with the DHCP server or IP addresses on a DNS სერვერი. Therefore, you can use the Google Name server or Automatic Name Server to solve this problem. Let’s see how to do this:

Option 1: Using Google Name Server

1. ნავიგაცია Chrome Network settings დან შეტყობინების მენიუ როგორც ახსნილია მეთოდი 1.

2. ქვეშ Ქსელის პარამეტრები, აირჩიეთ Wi-Fi ვარიანტი.

3. დაწკაპეთ მარჯვენა ისარი available next to the ქსელის to which you are unable to connect.

4. Scroll down to locate and select the სახელის სერვერი ვარიანტი.

5. Click ძირს დაგდება ყუთი და აირჩიე Google Name Servers from the given menu, as shown.

Check whether the Samsung TV Wi-Fi connection issue has been rectified by reconnecting it to the Wi-Fi network.

Option 2: Using Automatic Name Server

1. If the DHCP lookup failed error persists even after utilizing Google Name Server, გადატვირთვა the Chromebook.

2. ახლა, გააგრძელეთ ქსელის პარამეტრები page as you did earlier.

3. გადადით ქვემოთ სახელების სერვერები label. This time, choose Automatic Name Servers from the drop-down menu. Refer to pic given above for clarity.

4. დაკავშირება to the Wi-Fi- network and verify if the DHCP problem has been resolved.

Option 3: Using Manual Configuration

1. If using either server didn’t solve this problem, go to the ქსელის პარამეტრები კიდევ ერთხელ.

2. Here, toggle off the IP მისამართის კონფიგურაცია ავტომატურად ვარიანტი, როგორც ნაჩვენებია.

3. ახლა დააყენეთ Chromebook IP address manually.

4. რესტარტი the device and reconnect.

The DHCP lookup failed error in Chromebook error should be fixed by now.

Method 4: Reconnect to the Wi-fi network

Another easy method to fix DHCP lookup failed error in Chromebook is to disconnect it from your Wi-Fi network and reconnect it afterward.

Let’s see how you can do this:

1. Click Wi-Fi symbol in the lower right corner of the Chromebook screen.

2. შეარჩიეთ თქვენი Wi-Fi network name. Click on პარამეტრები.

3. In the Network Settings window, Disconnect ქსელი.

4. რესტარტი თქვენი Chromebook.

5. ბოლოს და ბოლოს, დაკავშირება it to the same network and continue using the device as usual.

Move to the next method if this does not fix the DHCP lookup failed error in Chromebook.

ასევე წაიკითხე: შეასწორეთ შეზღუდული წვდომა ან WiFi კავშირის გარეშე Windows 10-ზე

Method 5: Change Frequency Band of the Wi-Fi network

It is possible that your computer doesn’t support the Wi-Fi frequency that your router offers. However, you can change frequency settings manually to meet the frequency standards of the network, if your service provider supports this change. Let’s see how to do this:

1. დაიწყე Chrome და ნავიგაცია router website. შესვლა თქვენს ანგარიშზე.

2. ნავიგაცია უსადენო პარამეტრები tab და აირჩიეთ ჯგუფის შეცვლა ვარიანტი.

3. არჩევა 5GHz, if the default setting was 2.4GHz, ან პირიქით.

4. და ბოლოს, გადარჩენა all changes and exit. 

5. რესტარტი your Chromebook and connect to the network.

Check whether the DHCP issue is now rectified..

Method 6: Increase DHCP range of Network Address

We observed that removing certain devices from the wi-fi network or manually increasing the number of devices limit helped rectify this issue. Here’s how to do it:

1. In any ბრაუზერში, ნავიგაცია თქვენს router website მდე შესვლა თქვენი რწმუნებათა სიგელები.

2. გადადით DHCP პარამეტრები Tab.

3. გაფართოება DHCP IP range.

For example, if the higher range is 192.168.1.250, expand it to 192.168.1.254, როგორც ნაჩვენებია.

4. გადარჩენა the changes and გასვლა ვებგვერდი.

If the error DHCP lookup failed still pops up, you could try any of the succeeding methods.

Method 7: Disable VPN to fix DHCP Lookup Failed error in Chromebook

If you use a proxy or a VPN to connect to the internet, it may cause conflict with the wireless network. Proxy and VPN have been known to cause DHCP lookup failed error in Chromebook on numerous occasions. You can turn it off temporarily to fix it.

1. მარჯვენა ღილაკით დააჭირეთ ღილაკს VPN client.

2. თემა off the VPN, as highlighted.

3. Alternatively, you can წაშლა it, if it is no longer needed.

ასევე წაიკითხე: შესწორების საიტი ვერ ხერხდება, სერვერის IP ვერ მოიძებნა

Method 8: Connect without Wi-Fi Extender and/or Repeater

Wi-fi extenders or repeaters are great when it comes to extending the Wi-Fi connectivity range. However, these devices have also been known to cause certain errors like the DHCP lookup error. Therefore, make sure that you connect to Wi-Fi straight from the router.

Method 9: Use Chromebook Connectivity Diagnostics

If you can still connect to the DHCP server and are still getting the same error message, Chromebook comes with an in-built Connectivity Diagnostics tool that will assist you in diagnosing and resolving connectivity issues. Here’s how you can use it:

1. Search for diagnostics in the Start Menu.

2. Click on the Chromebook Connectivity Diagnostics from the search results.

3. Click Run Diagnostics link to start running the tests.

4. The app performs the following tests one by one:

• ტყვე ვერსია
• DNS
• Firewall
• Google სერვისები
• ადგილობრივი ქსელი

5. Allow the tool to diagnose the issue. The connection diagnostics tool will perform a variety of tests and rectify issues თუ რომელიმე.

Method 10: Remove all Preferred Networks

Chromebook OS, like any other operating system, retains network credentials to allow you to connect to the same network without entering the password every time to do so. As we connect to more Wi-Fi networks, Chromebook keeps storing more & more passwords. It also creates a list of preferred networks depending on past connections and data usage. This causes network stuffing. Hence, it is advisable to remove these saved preferred networks and check if the issue persists. Follow the steps given below to do the same:

1. წასვლა სტატუსის არეალი on your screen and click the ქსელი Icon then select პარამეტრები.

2. ფარგლებში ინტერნეტ კავშირი option, you will find a Wi-Fi network. Click on it.

3. შემდეგ, აირჩიეთ სასურველი ქსელები. A complete list of all saved networks will be shown here.

4. When you hover over the names of the network, you will see an X mark. Click on it to ამოიღონ the preferred network. 

6. Repeat this process to წაშლა each Preferred Network ინდივიდუალურად.

7. Once the list is cleared, connect to the desired Wi-Fi network by verifying the password.

This should solve the DHCP lookup failed issue. If it doesn’t, proceed to the next solution.

Method 11: Reset the Router to fix DHCP Lookup Failed error in Chromebook

The DHCP problem might be caused by corrupt firmware on your router/modem. In such cases, you can always reset the router by pressing the reset button of the router. This restores the router to default settings and might fix the DHCP lookup failed in Chromebook error. Let’s see how to do it:

1. ჩართეთ your router/modem 

2. იპოვნეთ გამოკვლევაt button. It is a tiny button located on the backside or right-hand side of the router and looks like this:

3. ახლა დააჭირეთ ღილაკს გადატვირთვის button with a paper pin/safety pin. 

4. Wait for the router to reset completely for approximately 30 seconds.

5. ბოლოს და ბოლოს, ჩართვა the router and reconnect Chromebook.

Now check if you’re able to fix DHCP lookup failed error in Chromebook. 

Method 12: Contact Chromebook Customer Support

If you have tried all of the methods listed above and are still unable to resolve the lookup problem, you should contact official customer support. You can also receive more information from the Chromebook Help center.

რეკომენდებული:

ვიმედოვნებთ, რომ შეძელით fix the DHCP lookup failed error on Chromebook. Let us know which method worked for you the best. Have any queries/suggestions? Drop them in the comment section below.