Getting “We need to fix your Microsoft account” in Windows 10? How to Resolve

Do you get a “Microsoft account problem. We need to fix your Microsoft account” notification whenever you sign in to your Windows PC? Or, does the error message pop up at random intervals when using your computer? 

You’re most likely getting this error because there’s a problem with the Windows 10 “Shared experiences” settings, a feature that lets you easily share files between multiple Windows devices. Windows may also display the “Microsoft account problem” error due to file system corruption, or if your PC is unable to sync your account information with the Microsoft server.

Although this error often presents itself after a recent password change, it’s possible to encounter the issue even without changing your account password. Refer to the troubleshooting solutions below to fix the problem.

Remove Unused or Unknown Accounts

Go to the Windows account menu and ensure your account credentials are correct. You should also remove any unused or unrecognized accounts connected to your device.

1. We Buy Orders 신청서를 클릭하세요. 설정 > 계정 > 이메일 및 계정 and ensure the accounts in the “Accounts used by email, calendar, and contacts” section are correct.
2. To remove an unrecognized account, select the account, and select the 관리 버튼을 클릭합니다.

3. In the Account settings windows, select 이 기기에서 계정 삭제 선택하고 . icon on the next page to proceed.

If the affected account is yours, removing and re-adding the account might fix the problem.

How to Re-Add an Account on Windows 10

We recommend restarting your computer before re-adding an account you just removed. When your PC comes back on, follow the steps below to re-add your account.

1. 이동 설정 > 계정 > 이메일 및 계정 클릭 계정 추가.

2. Select your account provider to proceed.

3. Enter your account credentials in the provided dialog box and provide other relevant information to reconnect your account.

Turn Off Shared Experiences

Disabling the “Shared experiences” feature is one easy way to get rid of the “We need to fix your Microsoft account” error. If you don’t own or use multiple Windows devices, you don’t need to enable the feature.

1. Open the Windows Settings, select , 고르다 경험 공유 on the sidebar, and toggle off the Shared across devices 옵션을 선택합니다.

2. You should also turn off the 주변 공유.

Windows should no longer display the error when you sign in with your local or Microsoft account.

로컬 계정으로 전환

Several Windows users were able to put a stop to this issue by stopping Windows from signing in to all Microsoft apps automatically. This means signing in to your PC using a local account (i.e., an offline account), instead of your Microsoft account. To disconnect your Microsoft account as a sign-in option, go to 설정 > 계정 > 귀하의 정보 클릭 Stop signing in to all Microsoft apps automatically.

On some Windows 10 builds/versions, this option is labeled Sign in with local account instead. If you have no local account on your PC, Windows will prompt you to create one.

Creating a Local Account in Windows 10

우리는 추천 creating a local account before disconnecting the Microsoft Account from the sign-in options. Follow the steps below to get it done.

1. 이동 설정 > 계정 > 가족 및 기타 사용자 선택 다른 사람을이 PC에 추가하십시오. in the “Other users” section.

2. In the Microsoft account setup page, select 이 사람의 로그인 정보가 없습니다.

3. 다음 페이지에서 Microsoft 계정이없는 사용자 추가.

4. Enter the account credentials (username and password) and select 다음 보기 계속하려면.

5. You should also ensure the account has administrative access. Click the account and select 계정 유형 변경.

6. Click the Account type drop-down, choose 관리자, 선택 OK.

Restart your computer, sign in with the local account, and check if that stops the “We need to fix your Microsoft account” error notification.

Windows Update를

Make sure you have the latest Windows 10 build installed on your PC. An outdated, unstable, or bug-ridden Windows version may cause some functionality to malfunction. Open the 설정 앱에서 선택 업데이트 및 보안, 고르다 Windows Update를, and install any pending updates on the page.

시스템 복원 수행

Conversely, if the error notifications emerged after installing a Windows update or making some changes to your account settings, roll back your PC to a previous error-free condition. You can do this via the System Restore feature—a system protection tool that creates a backup of your PC’s settings, system files, drivers, registry files, etc.

If System Restore is enabled on your PC, Windows will automatically back up your settings and create a restore point every week. Head to the Windows System Protection menu (제어 패널 > > 시스템 보호 > 시스템 복원) and select the latest restore point before the “We need to fix your Microsoft account” problem occurred.

That’ll undo the settings or bug that’s causing the annoying error notification. Refer to this guide on creating and using System Restore on Windows 10 to learn more about using restore points to undo stubborn system glitches.

Check for System File Corruption

It’s also worth mentioning that Windows may persistently push the “We need to fix your Microsoft account” notification to your screen if some files powering the Microsoft Store, OneDrive, and other apps connected to your Microsoft account are corrupt or missing.

There’s no way to know for sure whether or not the files are corrupt. However, you can use the built-in System File Checker (SFC) tool to check the integrity of system files. The utility can also help fix and repair corrupt system files. If you’ve tried the troubleshooting techniques above and the error continues, follow the steps below to run the System File Checker.

1. 유형 PowerShell을 in the Windows Search bar and select 관리자 권한으로 실행 in the results pane.

That’ll launch an elevated version of the PowerShell console with administrative privileges.

2. 입력 또는 붙여넣기 SFC / scannow를 in the console and press 엔터 버튼.

The command will prompt the System File Checker to scan your PC’s file system and fix the corrupt file system. Afterward, use the 디스크 검사(CHKDSK) 유틸리티 to locate and repair bad sectors on your hard disk.

3. 입력 또는 붙여넣기 chkdsk C : / r in the elevated PowerShell console and press 엔터 버튼.

4. You’ll most likely be prompted to schedule the Check Disk scan if your drive is in use. Press y 키보드에서 엔터 버튼 컴퓨터를 다시 시작하십시오.

Restart your computer when the scan is complete and check if that stops the “We need to fix your Microsoft account” error message. 

The Deployment Image Servicing and Management (DISM) tool is another built-in tool for repairing corrupt system files. Read this guide on using DISM (and other system tools) to fix corrupt files and get your computer running normally again. Let us know which of these techniques or tools helped resolve the problem.