WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Serlêdana kevnar û OS-ya Android-ê.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Not: Ji ber ku têlefonên xwedan heman vebijarkên Mîhengan nînin, û ew ji çêker heya hilberîner diguhezin, ji ber vê yekê, berî ku yek biguhezînin mîhengên rast piştrast bikin. Pêngavên navborî li ser hatin kirin Redmi telefonê
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Paşê, biçe Screen screen and open the recently opened applications.
3. Naha, pêlê bikirtînin îkonê X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Rêbaz 2: Android-ê ji nû ve saz bikin
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Pressap bikin Button button di cîhaza we de
2. Tap Ji nû ve vebijêrk an Hêz dan dibe.
Not: Ger hûn tap bikin Hêz dan option, you have to hold your Erk button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tap Mîhengên icon on the Home Screen.
2. Naha, pêlê bikirtînin SIM kartên & torên mobîl vebijark wekî ku tê xuyang kirin.
3. Dûv re, li ser vekin Daneyên mobîl dibe.
4. If you want to use a roaming network when you are out of your geographic location, tap Amûrên pêşketî wek ku hatiye teswîrkirin.
Not: The international data roaming service may cost you extra.
5. Naha, tap bikin Roaming navneteweyî Û hilbijêrin Herdem wekî ku tê xuyang kirin.
6. Naha, tapû bikin Roaming data.
7. Paşê, tap Vekirin heke ji we tê xwestin.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Raporên bikarhêner destnîşan dikin ku pirsgirêkên heyî li Whatsapp tune agah.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Rêbaz 5: Daneyên paşîn çalak bike
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Herin Mîhengên app.
2. Paşê, li ser tap bike Apps.
3. Paşê, li ser tap bike Serlêdan birêve bibin li pey WhatsApp wekî ku tê xuyang kirin.
4. Paşê, li ser tap bike Bikaranîna daneya sînorkirî.
5. Now, Select both Wi-Fi û Daneyên mobîl (SIM 1) û Daneyên mobîl (SIM 2) heke bikêr be.
6. Di dawiyê de, tap OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Destpêkirin Mîhengên app.
2. Naha, tapû bikin Apps.
3. Paşê, li ser tap bike Serlêdan birêve bibin and next WhatsApp.
4. Paşê, li ser tap bike Force stop.
5. Finally, if you are prompted, tap OK wekî ku tê xuyang kirin.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tap li ser Mîhengên app.
2. Paşê, tap li ser Apps û paşê tap bikin Serlêdan birêve bibin.
3. Naha, tapû bikin WhatsApp wekî ku tê xuyang kirin.
4. Paşê, tap Destûrên app.
5. Then, check if you have granted permission for WhatsApp under the Destûr daye qerta xûrekê.
6. If you find some pending permissions under LÎSTEYA DESTÛR NEKE, then tap that option.
Not: Li vir, SMS permission is taken as an example.
7. Paşê, tap DESTÛRDAN dibe.
Check if you can fix WhatsApp crashing issue.
Rêbaz 8: WhatsApp Sync çalak bike
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tap Mîhengên icon to open the app.
2. Naha, tapû bikin Hesab & hevdeng.
3. Now, toggle on the Daneyên oto-senkronîzekirin vebijêrk û li ser tap bike Syncê vebijêrk li pêş WhatsApp wekî ku tê xuyang kirin.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Rêbaz 9: Cache WhatsApp jêbirin
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Bigerin ser Ekrana Malê û bikirtînin Mîhengên icon
2. Paşê, li ser tap bike Apps.
3. Naha, tapû bikin Serlêdan birêve bibin > WhatsApp.
4. Paşê, tap li ser Embarkirinî.
5. Paşê, tap Daneyên zelal and then, Qedera zelal be wekî ku tê xuyang kirin.
6. Please tap Hemî daneyan paqij bike when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Vekirî Rêvebirê pelê li ser cîhaza xwe ya Android-ê.
2. Naha, pêlê bikirtînin îkonê sê xet li milê çepê yê ekranê.
3. Naha, tap bikin Paqijiya kûr wekî ku tê xuyang kirin.
4. Naha, tap bikin Paqij bike li gorî kategoriya ku hûn dixwazin cîhek azad bikin re têkildar e.
5. Naha, hemî pelên nepêwist hilbijêrin û bikirtînin Pelên hilbijartî jêbirin wek ku hatiye teswîrkirin.
6. Niha, bi tikandinê de daxwazê piştrast bikin OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Rêbaz 11: Medya WhatsApp-ê paqij bikin
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navîgasyon WhatsApp.
2. Here, tap the îkona sê-xalî at the top corner. Next, choose Mîhengên.
3. Paşê, tap Storage û data.
4. Naha, tapû bikin Storage birêve bibin.
5. Select any chat that has high data usage.
6. Li vir, kontrol bikin Hilbijêre qûtîk.
7. Once you have chosen the files to be deleted, tap the Iconkona çopê.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Rêbaz 12: Lêgerîna Malware bimeşîne
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. veke Store Play on your Android mobile.
2. Niha, li her yekê bigerin pergala antivirus wek ku hatiye teswîrkirin.
3. Dûv re, li ser bikirtînin Lêkirin pişkov.
4. Li bendê bin ku sazkirin biqede û tap bike Vekirî sepanê bidin dest pê kirin.
Not: Dibe ku gavên ji bo şopandina cîhaza weya Android-ê li gorî nermalava ku hûn bikar tînin diguhere. Vir, Avast Antivirus - Vîrus, Paqijker Scan & Rake wek mînak tê girtin. Li gorî nermalava xwe gavan bişopînin.
5. Di nav sepanê de rêwerzên li ser ekranê bişopînin û yek hilbijêrin Parastina pêşketî (pêdiviya abonetiyê heye) an Parastina bingehîn (belaş).
6. Paşê, tap DESTPÊKIRINÊ.
7. Di leza paşîn de, destûr bidin an nehêlin ku pelên we di hundurê cîhazê de bigerin.
Not: Di vê sepanê de, ger we ev gihîştin red kiribe, tenê sepan û mîhengên we dê werin şelandin û ne pelên we yên xirab.
8. Li bendê bin heya ku sepan amûrê we bi tevahî bişopîne û piştî qedandinê, xetereyên ku hatine dîtin bi şopandina rêwerzên li ser ekranê çareser bikin.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Rêbaz 13: WhatsApp-ê nûve bikin
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigate bo xwe Screen Screen û tip Store Play.
2. Niha, lêgerîn Whatsapp li qada lêgerîn.
3A. If you see an update available, tap the update vebijark wekî ku tê xuyang kirin.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Rêbaz 14: OS-ya Android-ê nûve bikin
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Rêbaz 15: WhatsApp-ê ji nû ve saz bikin
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Biçe Store Play wekî ku we berê kir û lêgerîn WhatsApp.
2. Naha, tap bikin Rakirin wekî ku tê xuyang kirin.
3. Bisekine heta ku app bi temamî ji Android xwe rakirin. Dûv re, dîsa lêgerîn WhatsApp û tip Lêkirin.
4. Carekê, app te li ser amûrê xwe hatiye sazkirin, tap Vekirî wek ku hatiye teswîrkirin.
5. Di dawiyê de, daneyên xwe sererast bikin if you want to do so and check if you can fix the WhatsApp crashing issue.
Rêbaz 16: Amûra Android-ê Vegerîna Fabrîkê
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Not: Berî ku fabrîkeya we Android-ya xwe ji nû ve vegerîne, divê hûn hemî daneyên xwe paşve bikin. Heke hûn nizanin ka meriv çawa Android-ya xwe paşve vegerîne, rêberiya me bişopînin ku Daneyên Têlefonê xweya Android-ê Piştgir bikin.
Ji bo vesazkirina mobîla xwe ya fabrîkî, gavên di rêberê me de bixwînin û bicîh bînin Meriv Çawa Her Amûrek Android-ê Zehmet Vegerîne.
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Rêbaz 17: Bi Piştgiriya WhatsApp re têkilî daynin
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Hûn dikarin pirsa xwe bi dayîna hin hûrguliyên mecbûrî yên mîna Jimare telefon, Navnîşana emailê, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Baştir e:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.