September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Not: Hûn dikarin biceribînin Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Pê bawer bin ku hûn xalek vegerandinê biafirînin tenê heke tiştek xelet derkeve.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  eger na berdewam bike.

Method 2: Create A New Local Port

1.Press Windows Key + X paşê hilbijêre Panel Control

panelê kontrol bikin

2.Niha bikirtînin Hardware and Sound hingê bikirtînin Amûrên û çapkirinê.

Di bin Hardware û Deng de Amûr û Çapkeran bikirtînin

3.Click Peldankek zêde bike ji menuya jorîn.

Ji amûr û çaperan çaperek zêde bikin

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Li ser bikirtînin Çapxaneya ku ez dixwazim li jêr nehatiye navnîş kirin

5.From the next screen select “Peldanka herêmî an jî printerkera navnîşê bi rêkûpêk pirtirkêmtir”Û pêl Next bikin.

Nîşana kontrolê Bi mîhengên destan re çaperek herêmî an çapera torê zêde bikin û Next bikirtînin

6.Hilbijartin Portek nû ava bikin and then from type of port drop-down select Port herêmî û paşê bikirtînin Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Bo nimûne 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Windows Key + R bikirtînin paşê binivîsin xizmetê .msc û Enter Enter.

windows xizmetên

2.Firîn Xizmeta Spooler çap bike in the list and double-click on it.

3.Piştrast bikin ku celebê Destpêkê tête danîn otomatîkî and the service is running, then click on Stop and then again click on start in order to restart the service.

Piştrast bikin ku celebê Destpêkê ji bo spoolera çapê li Otomatîk hatî danîn

4.Click Apply li dû OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc û Enter Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, eger na wê demê bi rêbaza din berdewam bike.

Rêbaz 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Windows Key + R bikirtînin paşê binivîsin regedit û Enter bikirtînin da ku Edîtorê Registry vekin.

Fermana regedit bixebite

3. Bişkojka qeydê ya jêrîn bigerin:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Niha li ser rastê bikirtînin Client Side Rendering Print Provider Û hilbijêrin Jêbirin.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Ji bo we pêşniyar kirin:

Ew e ku hûn bi serfirazî Fix Windows Cannot Connect to the Printer issue lê heke hîn jî di derbarê vê gotarê de pirsên we hebin, wê hingê bi dilxwazî ​​ji wan di beşa şîroveyê de bipirsin.