Owing to the increased demand for the installation of security and observation cameras, people have always searched for a product that is affordable and has long-term usage. The product that would come across any person with technical knowledge is the Wyze. The Wyze community has released various types of hardware devices, of which, the most prominent one is the Wyze Camera.
They have also developed an app with the name, Wyze – Make your Home Smarter, to allow the users to manage the devices of the network. Wyze error code 06, however, disturbs the usage experience. To be clear, the error message would be displayed as, Error (code 06): Failed to fetch the video from cloud.
Please try again later. The methods to Fix error code 6 in a Wyze camera are explained in this article. Another common error code that prevents the user from accessing the video feed and the camera is error code 07. Now, what is error code 07 on Wyze cam? To be precise, the error message would be displayed as, Error (code 07): Unknown. Please try again later. If the problem continues, please submit a feedback to us. The causes of the error codes and the methods to fix them are discussed in the article.
How to Fix Wyze Error Code 06 and 07 on Android
The probable causes for error code 06 and error code 07 in the Wyze Camera are listed in this section.
- Poor Internet Connection- The major reason for Wyze error code 06 is the poor and unstable Internet connection provided by the Wi-Fi network causing an issue in the steady upload speed. The strength of the Wi-Fi signal may be low and may not cover a greater area.
- Poor Communication- The communication between the Wyze app on your phone and the Wyze Camera in the network may be poor or misconfigured.
- Glitch in OS and App- The software glitches and minor issues on the Software OS of the Wyze app and the Wyze camera may be a reason for these error codes.
- Improper License for Cloud- The license required to access the Wyze camera may either not be purchased or the subscription plan may not be renewed.
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The simplistic methods to resolve error code 06 and error code 07 are discussed in this section. Try implementing the steps in the methods given to fix the error codes.
Эскертүү: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacturer hence, ensure the correct settings before changing any. The setup described in the article applies to Samsung Galaxy A21s and may differ on your phone based on the type of Manufacturer.
Метод 1: Мүчүлүштүктөрдү аныктоонун негизги ыкмалары
Here are a few basic methods to fix the error.
1A. Reactivate Wyze Cam Plus License
If the Wyze Cam Plus License has expired or if the free trial period is complete, you may face the error codes. The first method is to renew or reactivate the Wyze Cam Plus License of the Wyze camera you are using, to fix Wyze error code 06 and ensure that the connections stay intact.
1. таптоо Wyze app icon in the App drawer.
2. Басыңыз каттоо эсеби түбүндөгү өтмөк.
3. таптоо кызмат өтмөк.
4. Tap on the particular camera, select the subscription plan and pay for the plan selected.
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1B. Check for Motion Detection in Wyze Camera
Sometimes, the Wyze camera of the network may not detect the movement of the object and may not record the footage. You can try to record a 12-second clip to check for Motion activation and detection. The answer to the question of what is error code 07 on Wyze cam is the inability to playback saved videos and detect movement. If the 12-second clip of the footage is playing fine, there should not be any hardware issues in the Wyze Camera.
1C. Troubleshoot Hardware Connection Issues
Another common reason for the error codes is the improper connection in the Wyze cameras of the network. You can check for issues in the following hardware connections and easily fix error code 6 in a Wyze camera.
- Check if the ports on the hardware devices like cameras are damaged or broken.
- Check if the cables connected to the Cameras are twisted or broken.
- Check if the connecting cables are plugged completely into the ports on the Cameras.
- Check if there is any obstruction in the line of sight of the cameras.
1D. Restart Phone
Restarting your phone is likely to solve all the issues and glitches that cause Wyze error code 06.
1. To restart, press the кубат key at the side and tap on the Кайра жүргүзүү тандоо.
2. таптоо Кайра жүргүзүү option again and wait till the phone gets restarted.
1E. Power Cycle Wi-Fi Router
The issues on the Internet connection provided by the Wi-Fi router can be easily fixed by power cycling it.
1. басма сөз кубат button on the Wi-Fi router and unplug the power cord from the power outlet.
2. After 60 seconds, replug the power cord into the power outlet and press the кубат күйгүзүү үчүн баскыч.
1F. Check Speed of Internet Connection
To have the connection established continuously, the Wi-Fi network to which the Cameras are connected must be are strong and stable. Also, the cellular data on your phone has to have a good speed to ensure that the Wyze app is accessed properly. You can visit the Ылдамдык текшерүү website and check your internet speed.
Эгерде жүктөө ылдамдыгы караганда төмөн 25 Mbps, you can implement the options to fix Wyze error code 06.
- Alter the plan of the existing Wi-Fi network connection, or
- Switch to using another Wi-Fi network.
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1G. Switch to Mobile Data
To fix the error codes, ensure that the mobile data on your phone is turned on. This would clear the interference from other apps and channels.
1. Ач Орнотуулар колдонмо.
2. In the list, tap on the Соолуган өтмөк.
3. таптоо Берилиштерди колдонуу өтмөк.
4. күйгүзүңүз Мобилдик дайындар менен тандоо кыймылдуу бөлүм.
1H. Reload Video
The answer to the question of what is error code 07 on Wyze cam may be the glitches on the videos recorded by the Wyze cameras on the Wyze app. You can try to reload the video from the playback to fix error code 6 in a Wyze camera.
1. Ач Wyze app from the main menu.
2. таптоо окуялар өтмөк.
3. Try playing a video by navigating through the calendar and selecting the date.
1I. Avoid Interference from WiFi Channels
At times, interference from the Wi-Fi signals due to various channels may cause error codes. In this case, you can use Channels 1, 6, or 11 of 2.4 GHz bandwidth of the Wi-Fi network. This would resolve Wyze error code 06.
1. Ач Google Chrome колдонмо.
2. териңиз IP дареги of the Wi-Fi router, click on the Кирүү button, and log in to your account.
Эскертүү: You can find the IP address of the Wi-Fi router by typing the command ipconfig / all ичинде команда киргизүүгө чакыруу app. The IP address would be present in the IPv4 section of the result.
3. кеңейтиңиз Wireless категориясын жана басыңыз Зымсыз Жөндөөлөр сол панелдеги өтмөк.
4. Танда 2.4 GHz option on the top-right corner, select channels 1, 6, or 11 in the канал drop-down menu, and select the Сактоо баскычы.
1J. Resign-in to Wyze App Account
If there is an issue with the user account on the Wyze app, you can try signing out and re-signing into the app to fix the glitch.
1. From the home menu, open the Wyze колдонмо.
2. Төмөнкүгө жылыңыз каттоо эсеби tab at the bottom-right corner.
3. таптоо Чыгуу option to sign out of your account.
4. таптоо OK button on the window Are you sure you want to sign out?
5. Enter the user account credentials in the fields and tap on the кол менен баскычы.
Method 2: Force Stop Wyze App
The glitches that cause Wyze error code 06 on the Wyze app can be cleared by force stopping the app and then relaunching it from the menu. The force stop option will suspend all the activities of the app running in the background and the error codes can be easily fixed.
1. таптоо Орнотуулар app in the app drawer.
2. Бул жерден басыңыз колдонмо жөндөө.
3. таптоо Wyze тизмедеги колдонмо.
4. таптоо Күч менен токтотуу button at the bottom of the app information page.
5. таптоо OK баскычын басыңыз Күч менен токтотуу confirmation window.
6. Finally, re-launch the Wyze колдонмосу.
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Method 3: Remove Wyze Cam Plus License
From the answer to the question of what is error code 07 on Wyze cam, it is evident that the error is caused due to issue in subscription packages. If the issue is with the Wyze Cam Plus license you have subscribed to, you can try removing the particular license to fix error code 6 in a Wyze camera.
1. Ач Wyze Сиздин аппараттагы колдонмо.
2. таптоо каттоо эсеби tab in the bottom-right corner.
3. таптоо кызмат тизмедеги өтмөк.
4. Tap on the tab to which you have subscribed.
Эскертүү: For explanatory purposes, the Cam More табулатура тандалды.
5. Tap on the license to remove it from the subscription package.
Method 4: Update Camera Firmware
Using an outdated Camera of the network cannot support continuous feedback of videos and you may experience Wyze error code 06. As a result, you may experience these errors. You can update the firmware of the cameras to the latest version to fix the issue.
1. Төмөнгө өтүңүз каттоо эсеби menu in the Wyze app.
2. таптоо Камтылган элеси өтмөк.
3. Select the particular camera to update its firmware.
Эскертүү: You can alternatively tap on the өзгөртүү Бардык button to update the cameras in the network.
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Method 5: Update Wyze App
If the Wyze app is outdated, you may not be able to use the hardware and the error codes may pop up. You can try updating the Wyze app on your phone to the latest version to fix the issue.
1. From the home screen, open the Play Store колдонмо.
2. таптоо Перейти сөлөкөтү.
3. таптоо Колдонмолорду жана түзмөктү башкарыңыз тизмедеги өтмөк.
4. Ичинде жалпы көрүнүш tab, tap on the Жаңыртуулар бар бөлүм.
5. таптоо Update button on your Wyze app.
Method 6: Re-add Camera to Wyze App
If there is an issue with the Wyze camera or device you have added to the Wyze app, you can try removing it and then re-adding it to the network to fix Wyze error code 06.
Step I: Remove Wyze Camera
The first step is to remove the Wyze camera added to the network on the Wyze app.
1. Wyze колдонмо.
2. Ичинде Home tab, tap on the particular camera to remove it from the network.
Step II: Re-add Wyze Camera
As an answer to the question of what is error code 07 on Wyze cam, the software glitches of the camera may cause the issue. The next step in fixing the error code is to re-add the Wyze Camera to the device list in the Wyze app. This would clear all the issues on the hardware and the camera would get reconnected to the network easily.
1. дегенге кайтуу Home табулатура Wyze колдонмо.
2. таптоо Жаңы түзмөк баскычы.
3. таптоо камералар салмасы CATEGORIES бөлүм.
4. Tap on the camera type you would like to add.
Эскертүү: The Wyze Base Station is chosen for explanatory purposes.
5. таптоо кийинки button to connect your mobile to the Wyze Camera network.
6. After the Көк жарык is flashed on the router and the Base Station, tap on the кийинки button to plug into the Station.
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Method 7: Reset Wyze Camera to Default Settings
If the settings of the Wyze camera are misconfigured or if the residual configuration is corrupt, you may face Wyze error code 06. You can try resetting the Wyze camera to the default settings to fix error code 6 in a Wyze camera.
1. Delete the Wyze camera added to the network on the Wyze app by following the steps mentioned earlier.
2. Remove the back cover of the Wyze Camera and hold the кайра орнотуу button till the LED light on the camera turns yellow.
Эскертүү 1: If the LED light flashes yellow, it means that the Wyze camera is reset to the default settings.
Эскертүү 2: If the light is not changed after a few seconds, you have to contact the service center to fix the issue on the hardware device.
3. The final step is to re-add the Wyze camera to the network using the Wyze app as explained earlier.
Method 8: Fix Wyze Base Station
Interference from other Wyze cameras connected to the Wyze Base Station may cause the error. You can power cycle the base station manually to restart the software and auto-fix the hardware issues. After this, the network of the hardware devices can be easily established.
Step I: Power Cycle Wyze Base Station
The first step is to power cycle the Wyze Base Station forcibly to resolve the glitches on the hardware devices to fix Wyze error code 06.
1. Unplug the Wyze Base Station from the power source and replug it after 60 seconds.
2. Power on the Wyze Base Station again and then plug it into your Wyze Camera.
Step II: Add Wyze Cameras to Network
The next step is to add the Wyze cameras to establish a network using the Wyze app.
1. Ач Wyze колдонмо.
2. Follow the steps explained previously to add the Wyze cameras to form a network.
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Method 9: Reinstall Wyze App
While searching for the answer to the question of what is error code 07 on Wyze cam, you may see the software glitches are a major reason. If the issue is with the Wyze app, you can try reinstalling the app on your Android phone.
Step I: Uninstall Wyze App
The first step is to uninstall the existing version of the Wyze app on your phone using the Play Store app.
1. таптоо Play Store app icon in the app drawer.
2. Эми, басыңыз Перейти жогорку оң бурчтагы сүрөтчө.
3. Андан кийин, тандаңыз Колдонмолорду жана түзмөктү башкарыңыз.
4. Төмөнкүгө жылыңыз башкаруу өтмөктү белгилеңиз Wyze app, and tap on the таштанды жогору жактагы сөлөкөт.
5. таптоо орнотулганды алып салуу button on the confirmation window and wait till the app is uninstalled.
Step II: Reinstall Wyze App
The steps to reinstall the Wyze app on your phone to fix Wyze error code 06 are explained here.
1. таптоо Play Store аны ачуу үчүн колдонмо.
2. Tap on the search bar on the home screen, search for the Wyze app, and tap on the издөө сөлөкөтү.
3. таптоо орнотуу button to install the Wyze app and wait till the installation process is complete.
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Method 10: Contact Wyze Support
If none of the methods is effective to clear the error codes, it may be caused due to a new glitch on the hardware devices and app. You can contact the support team and submit a log of the issue and ask them for technical assistance.
1. On the home menu, open the Wyze колдонмо.
2. At the bottom-right corner, tap on the каттоо эсеби өтмөк.
3. таптоо Wyze Support өтмөк.
4. таптоо Submit a Log өтмөк.
5. таптоо Wyze App & Services tab on Please select your product family экран.
6. таптоо окуялар салмасы Please select your issue category экран.
7. Select the media file in the маалымат бөлүмүн басып, басыңыз баш ийүү баскычы.
сунушталат:
A detailed discussion on Wyze error code 06 and error code 07 is discussed in the article. If you have tried the methods given here, let us know which method was useful to fix error code 6 in a Wyze camera. Also, please let us know your suggestions and queries in the comments section.