Fix Microsoft Teams Video Call Not Working

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Microsoft Teams is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• Outdated Operating System.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

basic Troubleshooting

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to unplug the web camera from the USB port, reboot your computer, and rursus obturaculum it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Close Background Applications

Modus II: Curre Hardware et machinae Troubleshooter

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Press Windows + R claves simul ad launch Curre alternis sermonibus arca archa.

2. genus -id msdt.exe DeviceDiagnostic et ledo Enter.

3. Deinde, deprime deinde.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Applicare hoc fix and follow the on-screen instructions. Then, sileo tuom.

4B. If there is no issue with the drivers, click Claudere troubleshooter ad hoc screen.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. percute Fenestra key. genus Microsoft Teams deducunt.

2. Click in tres-punctata icon proximo tuo profile picture in Teams.

SWITCH PB 3. ad machinae tab in the left pane and scroll down the right screen.

4. Nunc in Camera menu, expand the drop-down menu.

5. Deinde, elige Camera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

Item Read; How to Change Microsoft Teams Profile Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Exitus teams et Lorem negotium Procurator deprimendo Ctrl + Amoveo + Esc claves eodem tempore.

2. In processus tab, actionem selige quam Microsoft Teams programs that are running in the background and select finis Negotium.

3. Tunc, ledo the Fenestra key et genus % Appdata% MicrosoftTeams in quaero talea.

4. Click Patefacio ut ostensum est.

5. Nunc, actionem selige all the files and folders within the folder and select the Delete optio.

6. reboot tua Windows 10 PC.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. genus Manager fabrica in Fenestra 10 quaerere menu et aperi illum.

2. Nunc, geminus-click Vestibulum ad expand est.

3. Tunc, ius-click in the camera device (HP TrueVision HD, for example) and select the inactivare fabrica optio ut ostensum est.

Nota: Ensure you select a camera that you are not currently using in Teams.

4. Confirma promptum strepitando in Yes.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

Nota: Make sure you re-enable the default camera adapter again after fixing the issue.

Item Read; Quam admitte aut inactivare Microsoft Teams ventilabis loqui

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. in Press Fenestra clavis. Type Google deducunt.

2. Click in tres-punctata icon et eligere autem occasus optio.

3. Nunc, actionem selige Privacy and Security in the left pane and choose Optiones Site from the main page.

4. Scroll down the main screen and select the Camera optionem in permissionibus menu ut ostensum est.

5. Hic, select the Sites petere potest uti camera option and make sure teams is not added in Not allowed to use your camera album.

6. Relaunch your browser and check if you have fixed the Teams video not working issue.

Modus I: Renova Fenestra

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. in Press Ego claves + Fenestra simul aperire occasus in vestri computer.

2. Nunc, actionem selige Update & Security.

3. select Reprehendo pro Updates a dextra tabula.

4A. If your system is outdated, click Nunc install ut download et niteremur versionem novissimam.

4B. Si systema tuum iam est ut- balanus, tunc ostendet Tu usque ad diem nuntium.

Item Read; Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. percute Fenestra key et genus Fenestra Defensoris Firewall. Open the best results.

2. In the pop-up window, click on Non permittere an app pluma in Fenestra Firewall Defender.

3. Deinde, deprime mutare occasus. Finally, check for Microsoft Teams to allow through the Firewall.

Nota: Vos can utor Patitur alius app ... to browse your program if your desired application or program does not exist in the list.

4. Denique, preme OK servare mutationes.

Option II: Disable Firewall Temporarily

Nota: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. in Press Fenestra clavis. Type imperium Panel et aperi illum.

2. profectus per visum as Category et eligere Ratio et Security.

3. Iam click Windows Defender Firewall, ut ostensum est hic.

4. eligere autem Windows Defender conversus in vel off Agnitum optio ex left menu.

5. Now, check the boxes next to the Illuminationes Windows Defender Agnitum (non commendatae) option wherever available on this screen.

6. Click OK et reboot vestri PC.

Modus II: inactivare VPN

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. percute Fenestra key et genus occasus VPN in quaero talea.

2. In occasus window, disconnect the active VPN servitium.

3. Toggle off VPN optiones sub Provectus Bene.

Item Read; Fix Microsoft Teams custodit Restarting

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Dóminus illuminátio mea est Manager fabrica using the steps mentioned above and expand the Vestibulum per geminus-clicking in ea.

2. Nunc, ius-click in the agitator et eligere Uninstall fabrica.

3. Click Uninstall in promptu.

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. Find et Download regentibus respondentes versionem Fenestram in PC tuum.

6. Cum receptae sunt, geminus-click in the downloaded file et sequor instructiones in screen ut instituatur illud.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in modum 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Item Read; How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Ad quod Microsoft Support pagina.

2A. You can use the Adepto Auxilium app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Open Adepto Auxilium puga pyga.

2B. Also, you could use the pasco poema to submit your problem. To do so, click on the Get auxilium link.

3. Nunc, type tua quaestio in Tell us your problem so we can get you the right help and support et agrum hit Enter.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

Recommended:

Speramus hunc ducem utile fuisse et figere posses Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.