Fix Unbekannt USB Device Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) mat engem gielen Dräieck mat engem Ausrufezeechen. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Method 1: Basis Troubleshooting

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & Häfen. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for adäquate Belëftung of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Wann d'Thema vun der Energieversuergung verursaacht gëtt, dann probéieren den USB-Gerät erëm anzesetzen nodeems de Laptop ofgeschloss ass vun der Energieversuergung.

2. Connect en aneren USB Apparat with the same USB port and check if there is an issue with the port.

3. Plug der USB Apparat an engem verschidden Hafen fir Problemer mat den USB Ports auszeschléissen.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. trennt den USB Apparat.

2. Neistart Äre Windows PC.

3.  Reconnect the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Press Windows + R Tastekombinatiounen gläichzäiteg ze starten der Run Dialog.

2. Typ msdt.exe -id DeviceDiagnostic a klickt op OK, wéi gewisen.

3. Here click on the Détailléiert Optioun, wéi hei ënnen beliicht.

4. Check der Këscht markéiert Reparaturen automatesch uwenden a klickt op nächst.

5. Once the process is completed, start Äre PC neu and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Vum Taskbar, riets-klickt op de USB Device icon.

2. Wielt d ' Open Devices and Printers Optioun, wéi gewisen.

3. Riets-klickt op USB Gerät (z Cruzer Blade) a wielt Troubleshoot, wéi hei ënnen beliicht.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Opgepasst: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Och liesen: Fix USB device not recognized by Windows 10

Method 3: Update USB Treiber

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Typ Geräter Verwalter an Windows Sichbar a schléit Gitt Schlëssel ze lancéieren.

2. Gitt an der Universell Serial Bus Controller section and expand it with a double-click.

3. Elo, riets-klickt op USB Chauffeur (z Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) a wielt Update Treiber.

4. Klickt duerno op Sich automatesch fir Chauffeuren. 

5A. Your driver will Aktualiséierung itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Klickt op Zoumaachen to exit the window and Rginn de Computer.

7. Erëmfannen the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigéieren op Device Manager > Universal Serial Bus controllers wéi erkläert an Methode 3.

2. Riets-klickt op USB Chauffer (z Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) a wielt Properties, wéi ënnendrënner duergestallt.

3. An USB Device Properties Fënster, schalt op de driver Reiter a wielt Roll Back Driver.

Notéiert: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Auswielen Why are you rolling back? from the given list and click on Jo ze bestätegen.

5. After the process is finished, click on OK dës Ännerung applizéieren.

6. Finally, confirm the prompt and Neistart Äre System fir d'Rollback effektiv ze maachen.

Och liesen: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Neiinstalléieren USB Treiber

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Géi op Device Manager> Universell Serial Bus Controller, using the steps mentioned in Methode 3.

2. Riets-klickt op Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) a wielt Deinstalléieren Apparat, wéi gewisen.

3. Elo klickt op Installéieren a starten Äre PC.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Navigéiert op de Device Manager wéi gewisen an Methode 3.

2. Here, double-click on Mënschlech Interface Geräter et auszebauen.

3. Riets-klickt op de USB Input Apparat a wielt Properties.

4. Here, switch to the Power Management tab and uncheck the box titled Erlaabt de Computer dësen Apparat auszeschalten fir Energie ze spueren.

5. Endlech klickt op OK an Neistart Ärem System.

Och liesen: Fix USB Keeps Disconnecting and Reconnecting

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Typ Kontroll Kompletéiert an Windows Sichbar a klickt op Open.

2. Auswielen View vun> Grouss Symbolera klickt duerno Power Options, wéi gewisen.

3. Hei, klickt op Änerung vun den Pläng änneren in your currently selected plan section.

4. An Plan Astellunge änneren Fënster auswielt, wielt Ännere Forfait'en änneren Optioun.

5. Elo, duebel-klickt USB - Astellungen et auszebauen.

6. Nach eng Kéier, duebel-klickt USB selektiv Suspension Astellung et auszebauen.

7. Hei, klickt op Op Batterie an ännert d'Astellung op Behënnerter from the drop-down list, as illustrated.

8. Elo klickt op Agestach an ännert d'Astellung op Behënnerter och hei.

9. Endlech klickt op gëllen > OK to save these changes. Restart your PC and check if the issue is solved now.

Method 8: Schnelle Startup ausschalten

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Gitt an der Control Panel > Power Options wéi illustréiert an Methode 7.

2. Hei, klickt op Wielt wat d'Power Buttons maachen option in the left bar.

3. Elo, wielt de Änerung änneren, déi elo net verfügbar sinn Optioun.

4. Next, uncheck the box Schnellstart opmaachen (recommandéiert) a klickt duerno Ännerungen ze späicheren wéi et se ënnendrënner gëtt.

5. Endlech, Neistart Äre Windows PC.

Och liesen: Fix USB Device not Recognized Error Code 43

Method 9: Update Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Typ Iwwerpréift fir Updates an Windows Sichbar a klickt op Open.

2. Elo, klickt op de Iwwerpréift fir Aktualiséierungen Knäppchen.

3A. Follow the op-Écran Uweisungen fir de leschten verfügbaren Update erofzelueden an z'installéieren.

3B. Wann Äre System scho aktuell ass, da gëtt et gewisen Dir sidd aktuell Message.

4. Neistart your system and check if the issue is resolved now.

Method 10: Update BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Rotschlag: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP Laptopen.

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Mir hoffen Dir konnt léieren wéi fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.