WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Veroudert App an Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Opgepasst: Zënter Smartphones hunn net déiselwecht Astellungsoptiounen, a si variéiere vum Hiersteller zu Hiersteller dofir, vergewëssert Iech déi richteg Astellunge ier Dir ännert. Déi genannte Schrëtt goufen op der redmi Telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp App.
2. Da gitt op Home Screen and open the recently opened applications.
3. Elo, tippen op X Ikon corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Method 2: Restart Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Dréckt de Power Button op Ärem Apparat.
2. Füus den Neistarten Optioun oder Ausmaachen Optioun.
Opgepasst: Wann Dir de Ausmaachen option, you have to hold your Power button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Füus den Parameteren icon on the Home Screen.
2. Elo, tippen op SIM Kaarten & Handy Netzwierker Optioun wéi gewisen.
3. Dann, schalt op der Mobil Daten Optioun.
4. If you want to use a roaming network when you are out of your geographic location, tap Erweiterte Astellungen wéi duergestallt.
Opgepasst: The international data roaming service may cost you extra.
5. Elo, fléissendem International Roaming a wielt ëmmer wéi gewisen.
6. Elo, fléissendem op Daten Roaming.
7. Nächst, tippen Umaachen wann Dir gefrot.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp Message.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Method 5: Background Data aktivéieren
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Gitt an der Parameteren App.
2. Da klickt op Apps.
3. Da klickt op Managen Apps gefollegt vun WhatsApp wéi gewisen.
4. Da klickt op Beschränkt Dateverbrauch.
5. Now, Select both Wifi an Mobile Daten (SIM 1) an Mobile Daten (SIM 2) wann zoutreffend.
6. Endlech, tippen OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Start de Parameteren App.
2. Elo, fléissendem op Apps.
3. Da klickt op Managen Apps an déi nächst WhatsApp.
4. Da klickt op Kraaft stoppen.
5. Finally, if you are prompted, tap OK wéi gewisen.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Klickt op Parameteren App.
2. Nächst, fléissendem op Apps an tippen dann op Managen Apps.
3. Elo, fléissendem op WhatsApp wéi gewisen.
4. Nächst, tippen App Permissiounen.
5. Then, check if you have granted permission for WhatsApp under the ZE ERLAGEN Menu.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Opgepasst: Hei, den SMS permission is taken as an example.
7. Dann, tippen ALLES Optioun.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Füus den Parameteren icon to open the app.
2. Elo, fléissendem op Konten & synchroniséiert.
3. Now, toggle on the Auto-sync data Optioun a klickt op synchroniséiert Optioun nieft WhatsApp wéi gewisen.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigéiert op Home Screen a fléissendem op Parameteren Ikon.
2. Da klickt op Apps.
3. Elo, fléissendem op Managen Apps > WhatsApp.
4. Nächst, fléissendem op Stockage.
5. Dann, tippen Donnéen ze liwweren an dann, Cache läschen wéi gewisen.
6. Weg tippen Läscht all Daten when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Open Fichier Manager op Ärem Android Apparat.
2. Elo, tippen op dräi-Linn icon uewe lénks um Écran.
3. Elo, fléissendem Déif propper wéi gewisen.
4. Elo, fléissendem Botzen entspriechend der Kategorie duerch déi Dir e bësse Plaz fräi wëllt.
5. Elo, wielt all onnéideg Fichieren a fléissendem Läschen ausgewielt Fichieren wéi duergestallt.
6. Elo, confirméieren der VIRSCHLOEN vun Ausspionéieren OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigéieren op WhatsApp.
2. Here, tap the dräi-dotted icon at the top corner. Next, choose Parameteren.
3. Nächst, tippen Stockage an Daten.
4. Elo, fléissendem op Späichere managen.
5. Select any chat that has high data usage.
6. Hei, kontrolléieren der wielt all Këscht.
7. Once you have chosen the files to be deleted, tap the Trash Ikon.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Method 12: Run Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Open de Play Store op Ärem Android Handy.
2. Elo, Sich no all Anti-Software wéi duergestallt.
3. Da klickt op installéieren Knäppchen.
4. Waart bis d'Installatioun fäerdeg ass a fléissendem Open d'App ze starten.
Opgepasst: D'Schrëtt fir Ären Android Apparat ze scannen kënne variéieren jee no der Software déi Dir benotzt. Hei, Avast Antivirus - Scan & Remove Virus, Cleaner gëtt als Beispill geholl. Follegt d'Schrëtt no Ärer Software.
5. Follegt d'Uweisungen op Écran bannent der App a wielt entweder Fortgeschratt Schutz (braucht Abonnement) oder Basis Schutz (gratis).
6. Dann, tippen START SCANEN.
7. An der nächster VIRSCHLOEN, erlaben oder net d'Erlaabnis VIRSCHLOEN Är Fichieren am Apparat ze scannen.
Opgepasst: An dëser App, wann Dir dësen Zougang ofgeleent hutt, ginn nëmmen Är Apps an Astellunge gescannt an net Är korrupt Dateien.
8. Waart bis d'App scannt Ärem Apparat komplett an eemol gemaach, léisen d'Risiken fonnt vun der op-Écran Uweisungen folgende.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigéiert op Är Home Screen an ze bewerken Play Store.
2. Elo, Sich Whatsapp am Sichfeld.
3A. If you see an update available, tap the Aktualiséierung Optioun wéi gewisen.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Method 14: Update Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Method 15: Reinstall WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Géi op Play Store wéi Dir virdru gemaach hutt a sichen WhatsApp.
2. Elo, fléissendem Installéieren wéi gewisen.
3. Waart bis d'App komplett vun Ärem Android deinstalléiert ass. Da sichen nach eng Kéier no WhatsApp an ze bewerken installéieren.
4. Eemol, Är App op Ärem Apparat installéiert gouf, fléissendem Open wéi duergestallt.
5. Endlech, restauréiert Är Donnéeën if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Apparat
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Opgepasst: Ier Är Fabréck zréckgesat Är Android, Dir musst all Är Donnéeën Backupsatellit. Wann Dir net wësst wéi Dir Är Android Backupsatellit mécht, befollegt eise Guide fir Är Android Telefondaten ze backen.
Fir Ären Handy zréckzesetzen, liest an implementéiert d'Schrëtt an eisem Guide Wéi Hard Reset All Android Device.
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Method 17: Kontakt WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Telefonsnummer, E-Mailadress, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.