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Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Browser Cache
- Netzverbindung
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Method 1: Restart PC
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Method 2: Update Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the Hamburger Ikon or dräi Zeilen uewe riets am Eck.
2. Dann, gitt op Parameteren.
3. In the General tab, scroll down and go to the Firefox Updates Rubrik.
4. Da klickt op Restart to Update Firefox a béid der un Automatically install updates option by clicking on it.
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Method 3: Firefox erfrëschen
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Notéiert: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the Hamburger Ikon or dräi Zeilen uewe riets am Eck.
2. Klickt op Hëllef.
3. Da klickt op Troubleshoot Mode.
4. Elo klickt op Neistart.
5. Klickt duerno op Firefox aktualiséieren wéi gewisen.
6. In the prompt that appears click on Firefox aktualiséieren Nach eng keier.
7. Endlech klickt op de Freck Knäppchen op der Import Komplett Fënster fir Firefox komplett z'erfrëschen.
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Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon oder dräi Linnen icon uewe riets am Eck.
2. Klickt op Hëllef.
3. Da klickt op Troubleshoot Mode.
4. Klickt op Neistart.
5. Da klickt op Open.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Themen Sektioun, wielt System Thema, a klickt op aktivéiert.
8. Wiesselen op de Betriebsdauer section on the same page and auszeschalten all the extensions by toggling off the highlighted switch.
9. Lastly, go to Parameteren an auszeschalten Benotzt recommandéiert Performance Astellungen, then also uncheck the Benotzt Hardwarebeschleunigung wann Dir kënnt Optioun.
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the Hamburger Ikon or dräi Zeilen uewe riets am Eck.
2. Da klickt op Parameteren.
3. Géi op Privatsphär & Sécherheet Tab.
4. Scroll down to Cookies and Site Data and click on kloer Data.
5. Click on the checkbox of both Cookien a Site Daten an Cache Web Inhalt a klickt op kloer.
6. Endlech klickt op Kloer Elo ze bestätegen.
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Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Notéiert: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type iwwer: config in the address bar, and hit the gitt Schlëssel.
2. Klickt op déi Akzeptéiert de Risiko a Fuert weider Knäppchen.
3. Copy and paste the following Text in the search box and click on the Pencil icon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed a klickt op de right-tick icon.
5. Endlech, Reouverture Äre Browser.
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Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type iwwer: config an der Adressbar, an dréckt op de gitt Schlëssel.
2. Klickt op déi Akzeptéiert de Risiko a Fuert weider Knäppchen.
3. Copy and paste the following Text in the search box and click on the Toggle icon to change the value from richteg fir falsch.
security.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following Text into the search box and similarly change it to falsch if set to true by clicking on the Toggle icon.
security.ssl3.dhe_rsa_aes_256_sha
5. Endlech, de Browser nei starten.
Method 8: Firefox nei installéieren
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. Dréckt de Windows Schlëssel, Typ Kontrollpatroun a klickt op Open.
2. Set View vun> Kategorie, klickt dann op de Deinstalléiert e Programm Optioun an der Programmer Rubrik.
3. Wielt d ' Mozilla Firefox (x64 en-US) an der Lëscht, klickt op de Installéieren Knäppchen um Top vun der Bar a klickt op de Jo Knäppchen op der UAC Fënster.
4. Da klickt op de nächst Knäppchen an der Mozilla Firefox Uninstall Assistent.
5. Nächst, klickt op de Installéieren Knäppchen an der nächster Fënster.
6. Klickt op déi Freck Knäppchen op der leschter Fënster fir d'Firefox App komplett ze deinstalléieren.
7. Dréckt de Windows+ E Tastekombinatiounen zesumme fir de File Explorer opzemaachen an op de Dëse PC> Lokal Disk (C:)> Programmdateien> Mozilla Firefox Dossier.
8. Riets-klickt op de Mozilla Firefox Dossier a klickt op de läsche Optioun op der Lëscht fir d'Dateien ze läschen.
9. Elo, Restart de PC.
10. Dann, Hit der Windows Schlëssel, Typ google chrome a klickt op Open.
Opgepasst: Dir kënnt all Webbrowser benotze fir de Firefox Browser op Ärem PC erofzelueden.
11. Open déi offiziell Websäit vun der Mozilla Firefox Browser op Google Chrome a klickt op Luet Firefox Knäppchen op der Fënster.
12. Double-klickt op déi erofgeluede ausführbar Datei Firefox Installer.exe fir d'Installatiounsdatei auszeféieren.
13. Waart fir d'Installatiounsprozess fäerdeg ze maachen.
14. Start de Firefox Web Browser App op Ärem PC.
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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Loosst eis wëssen wéi eng Method am Beschten fir Iech geschafft huet. Wann Dir Froen oder Suggestiounen hutt, da fille se gratis se an de Kommentarsektioun hei drënner ze falen.