ເມສາ 15, 2018

ວິທີການແກ້ໄຂບັນຫາຫນ້າຈໍສີດໍາຂອງ Firefox

How To Fix Firefox Black Screen Issue: If you’re among users who are facing a black screen while browsing in Mozilla Firefox then don’t worry as it is caused because of a bug in the recent update of Firefox. Mozilla recently explained the cause of the black screen issue which is because of a new feature called Off Main Thread Compositing (OMTC). This feature will allow video and animations to perform smoothly over short periods of blocking.

ວິທີການແກ້ໄຂບັນຫາຫນ້າຈໍສີດໍາຂອງ Firefox

The issue in some cases is also caused due to old or corrupted graphic card drivers, hardware acceleration in Firefox etc. So without wasting any time let’s see How To Fix Firefox Black Screen Issue with the help of below-listed troubleshooting guide.

ວິທີການແກ້ໄຂບັນຫາຫນ້າຈໍສີດໍາຂອງ Firefox

Before continuing, make sure your completely clear browsing data. Also, create a restore point just in case something goes wrong.

ວິທີທີ່ 1: ປິດການເລັ່ງຮາດແວ

1.Open Firefox then type “about: preferences” (without quotes) in the address bar and hit Enter.

2.Scroll down to Performance then uncheck “ໃຊ້ການຕັ້ງຄ່າການປະຕິບັດທີ່ແນະ ນຳ"

Go to preferences in Firefox then uncheck Use recommended performance settings

3.Under Performance uncheck "ໃຊ້ການເລັ່ງຮາດແວເມື່ອມີ".

Uncheck Use hardware acceleration when available under Performance

4.Close Firefox and reboot your PC.

Method 2: Start Firefox in Safe Mode

1.Open Mozilla Firefox then from the top right corner click on ສາມສາຍ.

ໃຫ້​ຄລິກ​ໃສ່​ສາມ​ເສັ້ນ​ຢູ່​ແຈ​ຂວາ​ເທິງ​ສຸດ​ຫຼັງ​ຈາກ​ນັ້ນ​ເລືອກ​ເອົາ​ການ​ຊ່ວຍ​ເຫຼືອ​

2.From the menu click on Help and then click “ປິດເປີດຄືນໃwith່ໂດຍປິດໃຊ້ແອດອອນ".

ຣີສະຕາດດ້ວຍການປິດການໃຊ້ງານ Add-ons ແລະ Refresh Firefox

3.On the pop up click on ເລີ່ມ​ຕົ້ນ​ໃຫມ່.

On the popup click on Restart to disable all add-ons

4.Once the Firefox restart it will ask you to either Start in Safe Mode or Refresh Firefox.

5. ກົດທີ່ ເລີ່ມໃນ Safe Mode and see if you’re able to Fix Firefox Black Screen Issue.

Click on Start in Safe Mode when Firefox restart

ວິທີ 3: ອັບເດດ Firefox

1.Open Mozilla Firefox then from the top right corner click on ສາມສາຍ.

ໃຫ້​ຄລິກ​ໃສ່​ສາມ​ເສັ້ນ​ຢູ່​ແຈ​ຂວາ​ເທິງ​ສຸດ​ຫຼັງ​ຈາກ​ນັ້ນ​ເລືອກ​ເອົາ​ການ​ຊ່ວຍ​ເຫຼືອ​

2.From the menu click on Help > About Firefox.

3.Firefox will automatically check for updates and will download updates if available.

From the menu click on Help then About Firefox

4.Restart PC ຂອງທ່ານເພື່ອບັນທຶກການປ່ຽນແປງ.

ວິທີທີ່ 4: ປິດການໃຊ້ງານຊົ່ວຄາວ Antivirus ແລະ Firewall

1.ຄລິກຂວາໃສ່ປຸ່ມ ໄອຄອນໂປຣແກຣມຕ້ານໄວຣັສ ຈາກຖາດລະບົບແລະເລືອກ ປິດການໃຊ້ວຽກ

ປິດການໃຊ້ງານ auto-protect ເພື່ອປິດການໃຊ້ງານ Antivirus ຂອງທ່ານ

2.Next, ເລືອກເຟຣມທີ່ໃຊ້ເວລາສໍາລັບການທີ່ Antivirus ຈະຍັງຄົງຖືກປິດໃຊ້ງານ.

ເລືອກໄລຍະເວລາຈົນກ່ວາເວລາທີ່ antivirus ຈະຖືກປິດໃຊ້ງານ

ຫມາຍ​ເຫດ​: ເລືອກເວລາໜ້ອຍທີ່ສຸດເທົ່າທີ່ເປັນໄປໄດ້ ຕົວຢ່າງ 15 ນາທີ ຫຼື 30 ນາທີ.

3.Once done, again try to open Firefox and check if the error resolves or not.

4.Type control in the Windows Search then click on Control Panel from the search result.

ພິມແຜງຄວບຄຸມໃນການຊອກຫາ

5.ຕໍ່ໄປ, ໃຫ້ຄລິກໃສ່ ລະບົບແລະຄວາມປອດໄພ.

6.ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ Windows Firewall.

ໃຫ້ຄລິກໃສ່ Windows Firewall

7.Now ຈາກ​ປ່ອງ​ຢ້ຽມ​ຊ້າຍ pane ໃຫ້​ຄລິກ​ໃສ່​ເປີດ Windows Firewall ຫຼື​ປິດ​.

ຄລິກເປີດ ຫຼືປິດ Windows Firewall

8.ເລືອກ ປິດ Windows Firewall ແລະ restart PC ຂອງທ່ານ. Again try to open Firefox and see if you’re able to Fix Firefox Black Screen Issue.

ຖ້າວິທີການຂ້າງເທິງນີ້ບໍ່ໄດ້ຜົນ, ໃຫ້ແນ່ໃຈວ່າເຮັດຕາມຂັ້ນຕອນດຽວກັນເພື່ອເປີດ Firewall ຂອງທ່ານອີກເທື່ອຫນຶ່ງ.

ວິທີການ 5: ປິດການໃຊ້ງານ Firefox Extensions

1.Open Firefox then type “ກ່ຽວກັບ: addon” (without quotes) in the address bar and hit Enter.

2.Disable all Extensions by clicking Disable next to each extension.

Disable all Extensions by clicking Disable next to each extension

3.Restart Firefox and then enable one extension at a time to find the culprit which is causing this whole issue.

ຫມາຍ​ເຫດ​: After enabling anyone extension you need to restart Firefox.

4.Remove those particular Extensions and reboot your PC.

ແນະນໍາໃຫ້:

ນັ້ນ​ແມ່ນ​ທ່ານ​ໄດ້​ສໍາ​ເລັດ​ຜົນ​ Fix Firefox Black Screen Issue but if you still have questions regarding this post then feel free to ask them in the comment’s section.