Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

• cache ຂອງຕົວທ່ອງເວັບ
• ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ
• Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

ວິທີ 1: Restart PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

ວິທີ 2: ອັບເດດ Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the ໄອຄອນແຮມເບີເກີ or ສາມເສັ້ນ ຢູ່ແຈຂວາເທິງ.

2 ຕໍ່ໄປ, ໄປ ການຕັ້ງຄ່າ.

3. In the General tab, scroll down and go to the ອັບເດດ Firefox ສ່ວນ.

4. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ Restart to Update Firefox ແລະເຮັດໃຫ້ສຸດ Automatically install updates option by clicking on it.

ຍັງອ່ານ: ແກ້ໄຂບໍ່ມີສຽງໃນ Firefox ໃນ Windows 10

ວິທີ 3: ໂຫຼດ Firefox ຄືນໃໝ່

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

ຫມາຍ​ເຫດ​: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the ໄອຄອນແຮມເບີເກີ or ສາມເສັ້ນ ຢູ່ແຈຂວາເທິງ.

2 ໃຫ້ຄລິກໃສ່ ຊ່ວຍເຫຼືອ.

3. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ Troubleshoot Mode.

4. ດຽວນີ້ກົດເຂົ້າໄປ ເລີ່ມ​ຕົ້ນ​ໃຫມ່.

5. ຖັດໄປ, ກົດເຂົ້າ ລີເຟດ Firefox ດັ່ງທີ່ສະແດງ.

6. In the prompt that appears click on ລີເຟດ Firefox ອີກ​ເທື່ອ​ຫນຶ່ງ.

7. ສຸດທ້າຍ, ກົດທີ່ປຸ່ມ ສໍາ​ເລັດ​ຮູບ ປຸ່ມໃນ ນໍາເຂົ້າສໍາເລັດ ປ່ອງຢ້ຽມເພື່ອໂຫຼດຫນ້າຈໍຄືນ Firefox ຢ່າງສົມບູນ.

ຍັງອ່ານ: ແກ້ໄຂ Firefox ເຮັດວຽກຢູ່ແລ້ວ

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon ຫຼື ໄອຄອນສາມເສັ້ນ ຢູ່ແຈຂວາເທິງ.

2 ໃຫ້ຄລິກໃສ່ ຊ່ວຍເຫຼືອ.

3. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ Troubleshoot Mode.

4 ໃຫ້ຄລິກໃສ່ ເລີ່ມ​ຕົ້ນ​ໃຫມ່.

5. ຈາກນັ້ນກົດເຂົ້າ ເປີດ.

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the ຫົວ​ຂໍ້ ພາກ, ເລືອກ ຫົວຂໍ້ລະບົບ, ແລະກົດເຂົ້າ ເປີດນໍາໃຊ້.

8. ປ່ຽນໄປທີ່ ການ​ຂະ​ຫຍາຍ section on the same page and ປິດການໃຊ້ວຽກ all the extensions by toggling off the highlighted switch.

9. Lastly, go to ການຕັ້ງຄ່າ ແລະຍົກເລີກການເລືອກ ໃຊ້ການຕັ້ງຄ່າການປະຕິບັດທີ່ແນະ ນຳ, then also uncheck the ໃຊ້ການເລັ່ງຮາດແວເມື່ອມີ ທາງເລືອກ.

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the ໄອຄອນແຮມເບີເກີ or ສາມເສັ້ນ ຢູ່ແຈຂວາເທິງ.

2. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ ການຕັ້ງຄ່າ.

3. ໄປ​ຫາ ຄວາມເປັນສ່ວນຕົວ & ຄວາມປອດໄພ tab

4. Scroll down to Cookies and Site Data and click on ຂໍ້ມູນຊັດເຈນ.

5. Click on the checkbox of both ຄຸກກີ້ແລະຂໍ້ມູນເວັບໄຊ ແລະ Cached ເນື້ອຫາເວັບ ແລະຄລິກໃສ່ ຈະແຈ້ງ.

6. ສຸດທ້າຍ, ໃຫ້ຄລິກໃສ່ ລ້າງດຽວນີ້ ເພື່ອຍືນຍັນ.

ຍັງອ່ານ: ແກ້ໄຂເຊີບເວີບໍ່ພົບຂໍ້ຜິດພາດໃນ Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

ຫມາຍ​ເຫດ​: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the ກະລຸນາໃສ່ ທີ່ສໍາຄັນ.

2 ໃຫ້ຄລິກໃສ່ ຍອມຮັບຄວາມສ່ຽງແລະສືບຕໍ່ ປຸ່ມ.

3. Copy and paste the following ຂໍ້ຄວາມ in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed ແລະຄລິກໃສ່ right-tick icon.

5. ສຸດທ້າຍ, restart your browser.

ຍັງອ່ານ: ແກ້ໄຂການເຊື່ອມຕໍ່ຂອງທ່ານບໍ່ແມ່ນຄວາມຜິດພາດທີ່ປອດໄພໃນ Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config ໃນແຖບທີ່ຢູ່, ແລະກົດປຸ່ມ ກະລຸນາໃສ່ ທີ່ສໍາຄັນ.

2 ໃຫ້ຄລິກໃສ່ ຍອມຮັບຄວາມສ່ຽງແລະສືບຕໍ່ ປຸ່ມ.

3. Copy and paste the following ຂໍ້ຄວາມ in the search box and click on the Toggle icon to change the value from ຄວາມຈິງກັບ ທີ່ບໍ່ຖືກຕ້ອງ.

 security.ssl3.dhe_rsa_aes_128_sha

4. Then paste the following ຂໍ້ຄວາມ into the search box and similarly change it to ທີ່ບໍ່ຖືກຕ້ອງ if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

5. ສຸດທ້າຍ, restart browser.

ວິທີ 8: ຕິດຕັ້ງ Firefox ຄືນໃໝ່

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

ກົດປຸ່ມ ປຸ່ມ Windows, ປະເພດ ແຜງຄວບຄຸມ ແລະຄລິກໃສ່ ເປີດ.

2. ຕັ້ງ ເບິ່ງຕາມ > ໝວດໝູ່, then click on the ຖອນການຕິດຕັ້ງໂປລແກລມ ທາງເລືອກໃນການ ໂຄງການ ສ່ວນ.

3 ເລືອກເອົາ Mozilla Firefox (x64 en-US) ໃນບັນຊີລາຍຊື່, ໃຫ້ຄລິກໃສ່ປຸ່ມ ຖອນການຕິດຕັ້ງ ປຸ່ມຢູ່ເທິງສຸດຂອງແຖບແລະໃຫ້ຄລິກໃສ່ປຸ່ມ ແມ່ນ​ແລ້ວ ປຸ່ມເທິງປ່ອງຢ້ຽມ UAC.

4. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ ຖັດໄປ ປຸ່ມໃນ ຖອນການຕິດຕັ້ງ Mozilla Firefox wizard

5. ຕໍ່ໄປ, ໃຫ້ຄລິກໃສ່ ຖອນການຕິດຕັ້ງ ປຸ່ມຢູ່ໃນປ່ອງຢ້ຽມຕໍ່ໄປ.

6 ໃຫ້ຄລິກໃສ່ ສໍາ​ເລັດ​ຮູບ ກົດປຸ່ມຢູ່ໃນປ່ອງຢ້ຽມສຸດທ້າຍເພື່ອຖອນການຕິດຕັ້ງແອັບຯ Firefox ຢ່າງສົມບູນ.

ກົດປຸ່ມ Windows+ E ໃຊ້ ຮ່ວມກັນເພື່ອເປີດ File Explorer ແລະທ່ອງໄປຫາ PC ນີ້ > Local Disk (C:) > Program Files > Mozilla Firefox ໂຟນເດີ.

8. ກົດຂວາໃສ່ປຸ່ມ Mozilla Firefox ໂຟນເດີແລະໃຫ້ຄລິກໃສ່ ລົບ ທາງເລືອກໃນບັນຊີລາຍຊື່ທີ່ຈະລຶບໄຟລ໌.

9. ດຽວນີ້, reboot PC ໄດ້.

10. ຫຼັງຈາກນັ້ນ, ມົນຕີໄດ້ ປຸ່ມ Windows, ປະເພດ google chrome ແລະຄລິກໃສ່ ເປີດ.

ຫມາຍ​ເຫດ​: ທ່ານ​ສາ​ມາດ​ນໍາ​ໃຊ້​ຕົວ​ທ່ອງ​ເວັບ​ໃດ​ຫນຶ່ງ​ເພື່ອ​ດາວ​ໂຫລດ Firefox browser ໃນ PC ຂອງ​ທ່ານ​.

11. ເປີດເວັບໄຊທ໌ທາງການຂອງ ຕົວທ່ອງເວັບ Mozilla Firefox ໃນ Google Chrome ແລະຄລິກໃສ່ ດາວໂຫລດ Firefox ປຸ່ມເທິງປ່ອງຢ້ຽມ.

12. Double ໃຫ້​ຄລິກ​ໃສ່​ໄຟລ​໌​ປະ​ຕິ​ບັດ​ການ​ດາວ​ໂຫຼດ​ໄດ້​ Firefox Installer.exe ເພື່ອດໍາເນີນການໄຟລ໌ການຕິດຕັ້ງ.

13. ລໍຖ້າຂະບວນການຕິດຕັ້ງສໍາເລັດ.

14. ເປີດຕົວ Firefox ແອັບຯ Web Browser ໃນ PC ຂອງທ່ານ.

ແນະນໍາໃຫ້:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. ໃຫ້ພວກເຮົາຮູ້ວ່າວິທີການໃດທີ່ເຮັດວຽກທີ່ດີທີ່ສຸດສໍາລັບທ່ານ. ຖ້າ​ຫາກ​ທ່ານ​ມີ​ຄໍາ​ຖາມ​ຫຼື​ຄໍາ​ແນະ​ນໍາ​ໃດ​ຫນຶ່ງ​, ຫຼັງ​ຈາກ​ນັ້ນ​, ບໍ່​ເສຍ​ຄ່າ​ທີ່​ຈະ​ລົງ​ໃຫ້​ເຂົາ​ເຈົ້າ​ໃນ​ພາກ​ສ່ວນ​ຄໍາ​ຄິດ​ເຫັນ​ຂ້າງ​ລຸ່ມ​ນີ້​.