ກັນຍາ 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

ຫມາຍ​ເຫດ​: ເຈົ້າສາມາດລອງໄດ້ Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

ໃຫ້ແນ່ໃຈວ່າສ້າງຈຸດຟື້ນຟູພຽງແຕ່ໃນກໍລະນີທີ່ມີບາງຢ່າງຜິດພາດ.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ຖ້າບໍ່ແມ່ນຫຼັງຈາກນັ້ນສືບຕໍ່.

Method 2: Create A New Local Port

1.ກົດ Windows Key + X ແລ້ວເລືອກ Control Panel

ແຜງຄວບຄຸມ

2.ຕອນນີ້ຄລິກ ຮາດແວແລະສຽງ ຈາກນັ້ນກົດເຂົ້າ ອຸປະກອນແລະເຄື່ອງພິມ.

ຄລິກອຸປະກອນ ແລະເຄື່ອງພິມພາຍໃຕ້ຮາດແວ ແລະສຽງ

3Click ເພີ່ມເຄື່ອງພິມ ຈາກເມນູດ້ານເທິງ.

ເພີ່ມເຄື່ອງພິມຈາກອຸປະກອນ ແລະເຄື່ອງພິມ

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

ໃຫ້ຄລິກໃສ່ເຄື່ອງພິມທີ່ຂ້ອຍຕ້ອງການບໍ່ໄດ້ຢູ່ໃນລາຍການຢູ່ດ້ານລຸ່ມ

5.From the next screen select “ເພີ່ມເຄື່ອງພິມເຄື່ອງພິມຫຼືເຄື່ອງພິມເຄືອຂ່າຍທີ່ມີການຕັ້ງຄ່າຄູ່ມື"ແລະກົດຕໍ່ໄປ.

ໝາຍຕິກໃສ່ເຄື່ອງພິມທ້ອງຖິ່ນ ຫຼືເຄື່ອງພິມເຄືອຂ່າຍທີ່ມີການຕັ້ງຄ່າຄູ່ມື ແລະຄລິກຕໍ່ໄປ

6. ເລືອກ ສ້າງພອດໃຫມ່ and then from type of port drop-down select ພອດທ້ອງຖິ່ນ ແລະ​ຫຼັງ​ຈາກ​ນັ້ນ​ໃຫ້​ຄລິກ​ໃສ່​ຕໍ່​ໄປ​.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

ຍົກ​ຕົວ​ຢ່າງ 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.ກົດ Windows Key + R ແລ້ວພິມ servicesmsc ແລະກົດ Enter.

ປ່ອງຢ້ຽມບໍລິການ

2.ຊອກຫາ ບໍລິການພິມ Spooler in the list and double-click on it.

3.ໃຫ້ແນ່ໃຈວ່າປະເພດການເລີ່ມຕົ້ນຖືກຕັ້ງເປັນ ອັດຕະໂນມັດ and the service is running, then click on Stop and then again click on start in order to restart the service.

ໃຫ້ແນ່ໃຈວ່າປະເພດການເລີ່ມຕົ້ນຖືກຕັ້ງເປັນອັດຕະໂນມັດສໍາລັບການພິມ spooler

4.ກົດ Apply ຕາມດ້ວຍ OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc ແລະກົດ Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ຖ້າບໍ່ແມ່ນຫຼັງຈາກນັ້ນສືບຕໍ່ດ້ວຍວິທີການຕໍ່ໄປ.

ວິທີທີ່ 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.ກົດ Windows Key + R ແລ້ວພິມ regedit ແລະກົດ Enter ເພື່ອເປີດ Registry Editor.

ດໍາເນີນການຄໍາສັ່ງ regedit

3.ນຳທາງໄປຫາກະແຈການລົງທະບຽນຕໍ່ໄປນີ້:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now ສິດ​ຄລິກ​ໃສ່​ Client Side Rendering Print Provider ແລະເລືອກເອົາ ລົບ.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

ແນະນໍາສໍາລັບທ່ານ:

ນັ້ນ​ແມ່ນ​ທ່ານ​ໄດ້​ສໍາ​ເລັດ​ຜົນ​ Fix Windows Cannot Connect to the Printer issue ແຕ່ຖ້າທ່ານຍັງມີຄໍາຖາມໃດໆກ່ຽວກັບບົດຄວາມນີ້, ກະລຸນາຖາມພວກເຂົາໃນສ່ວນຄໍາເຫັນ.