Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) su geltonas trikampis su šauktuku. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

1 būdas: pagrindinis trikčių šalinimas

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & uostai. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for tinkama ventiliacija of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Jei problemą sukėlė maitinimo šaltinis, tada pabandyti iš naujo įkiškite USB įrenginį atjungę nešiojamąjį kompiuterį nuo maitinimo šaltinio.

2. Prijunkite kitą USB įrenginį with the same USB port and check if there is an issue with the port.

3. Prijunkite USB įrenginį prie a skirtingas uostas kad būtų išvengta problemų su USB prievadais.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Atjunkite USB įrenginį.

2. Iš naujo savo Windows kompiuterį.

3.  Pakartotinai prijunkite the USB device and check if it worked or not.

2 būdas: paleiskite „Windows“ trikčių šalinimo įrankį

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Paspauskite Windows + R raktai vienu metu paleisti paleisti dialogo langas.

2. Įveskite „msdt.exe“ -„DeviceDiagnostic“ ir spauskite OK, taip, kaip parodyta.

3. Here click on the pažangus parinktis, kaip paryškinta toliau.

4. Pažymėkite pažymėtą langelį Taikyti remontą automatiškai ir spauskite Sekantis.

5. Once the process is completed, paleiskite kompiuterį iš naujo and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Nuo Užduočių juosta, dešiniuoju pelės mygtuku spustelėkite USB Device icon.

2. Pasirinkite Open Devices and Printers parinktis, kaip parodyta.

3. Dešiniuoju pelės mygtuku spustelėkite USB įrenginys (pvz Cruzer Blade) ir pasirinkite Šalinti, kaip paryškinta toliau.

4. „Windows“ trikčių šalinimo įrankis will automatically detect problems and fix these as well.

Pastaba: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Taip pat perskaitykite: Fix USB device not recognized by Windows 10

3 būdas: atnaujinkite USB tvarkykles

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Įveskite Device Manager viduje „Windows“ paieškos juosta ir paspauskite Įveskite klavišą jį paleisti.

2. Eiti į Universal Serial Bus kontroleriai section and expand it with a double-click.

3. Dabar dešiniuoju pelės mygtuku spustelėkite USB vairuotojas (pvz Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ir pasirinkite Atnaujinti tvarkyklę.

4. Tada spustelėkite Automatiškai ieškoti tvarkyklių. 

5A. Your driver will atnaujinimas itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Spauskite ant arti to exit the window and Restart kompiuteris.

7. Pakartoti the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Eikite į Device Manager > Universal Serial Bus controllers kaip paaiškinta Metodas 3.

2. Dešiniuoju pelės mygtuku spustelėkite USB tvarkyklė (pvz Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ir pasirinkite Skelbimų, kaip pavaizduota žemiau.

3. Viduje USB Device Properties langą, perjunkite į Vairuotojas Skirtuką ir pasirinkite Atsukti tvarkyklę.

pastabos: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. pasirinkti Kodėl riedatės atgal? from the given list and click on taip patvirtinti.

5. After the process is finished, click on OK pritaikyti šį pakeitimą.

6. Finally, confirm the prompt and restartas savo sistemą, kad atšaukimas būtų efektyvus.

Taip pat perskaitykite: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Eiti į Įrenginių tvarkytuvė> Universal Serial Bus kontroleriai, using the steps mentioned in Metodas 3.

2. Dešiniuoju pelės mygtuku spustelėkite Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ir pasirinkite Pašalinkite įrenginį, taip, kaip parodyta.

3. Dabar spustelėkite Pašalinti ir iš naujo paleiskite kompiuterį.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Eikite į Device Manager " kaip parodyta Metodas 3.

2. Here, double-click on Human Interface Devices ją išplėsti.

3. Dešiniuoju pelės mygtuku spustelėkite USB Input Device ir pasirinkite Savybės

4. Čia perjunkite į Maitinimo valdymas tab and uncheck the box titled Kad taupytumėte energiją, leiskite kompiuteriui išjungti šį įrenginį.

5. Galiausiai spustelėkite OK ir restartas jūsų sistema.

Taip pat perskaitykite: Pataisyti USB nuolat atsijungia ir vėl jungiasi

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Įveskite Kontrolė Skydas viduje „Windows“ paieškos juosta ir spauskite Atviras.

2. pasirinkti Žiūrėti pagal > Didelės piktogramos, Tada spustelėkite Maitinimo parinktys, taip, kaip parodyta.

3. Čia spustelėkite Keisti plano parametrus in your currently selected plan section.

4. Viduje Redaguoti plano nustatymus langas pasirinkite Keisti papildomus maitinimo parametrus pasirinkimas.

5. Dabar dukart spustelėkite USB nustatymai ją išplėsti.

6. Dar kartą dukart spustelėkite USB selektyvus sustabdymo nustatymas ją išplėsti.

7. Čia spustelėkite Baterija ir pakeiskite nustatymą į Išjungtas from the drop-down list, as illustrated.

8. Dabar spustelėkite Prijungtas ir pakeiskite nustatymą į Išjungtas čia pat.

9. Galiausiai spustelėkite taikyti > Gerai to save these changes. Restart your PC and check if the issue is solved now.

8 būdas: išjunkite greitą paleidimą

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Eiti į Control Panel > Power Options kaip pavaizduota Metodas 7.

2. Čia spustelėkite Pasirinkite, ką maitinimo mygtukai option in the left bar.

3. Dabar pasirinkite Tai turi šiuo metu neveikia Keisti parametrus pasirinkimas.

4. Next, uncheck the box Įjunkite greito paleidimo (rekomenduojama) tada spustelėkite išsaugoti pakeitimus kaip parodyta žemiau.

5. Galiausiai, restartas savo Windows kompiuterį.

Taip pat perskaitykite: Fix USB Device not Recognized Error Code 43

9 būdas: atnaujinkite „Windows“.

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Įveskite Patikrinti atnaujinimus viduje „Windows“ paieškos juosta ir spauskite Atviras.

2. Dabar spustelėkite Patikrinkite Atnaujinimai mygtuką.

3A. Sekti ekrane pateikiamos instrukcijos norėdami atsisiųsti ir įdiegti naujausią galimą naujinimą.

3B. Jei jūsų sistema jau atnaujinta, ji bus rodoma Jūs esate atnaujintas pranešimas

4. Iš naujo your system and check if the issue is resolved now.

10 būdas: atnaujinkite BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Patarimas: Use the given links to Download Latest BIOS Version for "Lenovo", miškingas slėnis & HP nešiojamieji kompiuteriai.

Rekomenduojama:

We hope that you could learn kaip fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.