Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) ar dzeltens trīsstūris ar izsaukuma zīmi. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

1. metode: pamata problēmu novēršana

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & Ostas. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for pareiza ventilācija of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Ja problēmu izraisa barošanas avots, tad mēģināt USB ierīces atkārtota ievietošana pēc klēpjdatora atvienošanas no barošanas avota.

2. Pievienojiet citu USB ierīci with the same USB port and check if there is an issue with the port.

3. Pievienojiet USB ierīci a atšķirīga osta lai izslēgtu problēmas ar USB portiem.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Atvienot USB ierīci.

2. Restarts savu Windows datoru.

3.  Atjaunot savienojumu the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Nospiediet Windows + R atslēgas vienlaicīgi, lai palaistu skrējiens dialoglodziņš.

2. Tips msdt.exe -ID DeviceDiagnostic un noklikšķiniet uz OK, kā parādīts.

3. Here click on the uzlabots opciju, kā norādīts tālāk.

4. Atzīmējiet atzīmēto rūtiņu Veiciet remontu automātiski un noklikšķiniet uz nākamais.

5. Once the process is completed, restartējiet datoru and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. No Uzdevumjosla, ar peles labo pogu noklikšķiniet uz USB Device icon.

2. Izvēlieties Open Devices and Printers opciju, kā parādīts attēlā.

3. Ar peles labo pogu noklikšķiniet uz USB Device (piemēram, Kruzera asmens) un atlasiet novēršana, kā norādīts tālāk.

4. Windows problēmu risinātājs will automatically detect problems and fix these as well.

Piezīme: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Arī lasīt: Labojiet USB ierīci, ko neatpazīst operētājsistēmā Windows 10

3. metode: atjauniniet USB draiverus

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tips Device Manager iekš Windows meklēšanas josla un hit Ievadiet taustiņu lai to palaistu.

2. Iet uz Universal Serial Bus kontrolieri section and expand it with a double-click.

3. Tagad ar peles labo pogu noklikšķiniet uz USB vadītājs (piemēram, Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Atjaunināt draiveri.

4. Pēc tam noklikšķiniet uz Automātiski meklēt draiverus. 

5A. Your driver will atjaunināšana itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Noklikšķiniet uz aizvērt to exit the window and Restart datoru.

7. Atkārtot the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Pāriet uz Device Manager > Universal Serial Bus controllers kā paskaidrots Metode 3.

2. Ar peles labo pogu noklikšķiniet uz USB draiveris (piemēram, Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) un atlasiet Rekvizīti, kā parādīts zemāk.

3. Iekš USB Device Properties logs, pārslēdzieties uz Vadītājs Cilni un atlasiet Atgriezt draiveri.

Piezīmes: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Izvēlieties Why are you rolling back? from the given list and click on Jā apstiprināt.

5. After the process is finished, click on OK lai piemērotu šīs izmaiņas.

6. Finally, confirm the prompt and restart sistēmu, lai atcelšana būtu efektīva.

Arī lasīt: Novērsiet universālās seriālās kopnes (USB) kontrollera draivera problēmu

5. metode: atkārtoti instalējiet USB draiverus

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Iet uz Ierīču pārvaldnieks> Universal Serial Bus kontrolieri, using the steps mentioned in Metode 3.

2. Ar peles labo pogu noklikšķiniet uz Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) un izvēlieties Atinstalējiet ierīci, kā parādīts.

3. Tagad noklikšķiniet uz Atinstalēt un restartējiet datoru.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Doties uz: Device Manager kā parādīts Metode 3.

2. Here, double-click on Ievadierīces lai to paplašinātu.

3. Ar peles labo pogu noklikšķiniet uz USB ievades ierīce un izvēlieties Properties.

4. Here, switch to the Power Management tab and uncheck the box titled Ļaujiet datoram izslēgt šo ierīci, lai taupītu enerģiju.

5. Visbeidzot noklikšķiniet uz OK un restart jūsu sistēmā.

Arī lasīt: Labot USB nepārtraukti atvienojas un atkal pievienojas

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tips Kontrole panelis iekš Windows meklēšanas josla un noklikšķiniet atvērts.

2. Izvēlieties Skatīt pēc > Lielas ikonas, Un pēc tam noklikšķiniet Power Options, kā parādīts.

3. Šeit noklikšķiniet uz Mainīt plāna iestatījumus in your currently selected plan section.

4. Iekš Rediģēt plāna iestatījumus logu, izvēlieties Mainīt papildu enerģijas iestatījumus variants.

5. Tagad veiciet dubultklikšķi USB iestatījumi lai to paplašinātu.

6. Vēlreiz veiciet dubultklikšķi USB selektīvās apturēšanas iestatījums lai to paplašinātu.

7. Šeit noklikšķiniet uz Akumulatora un mainiet iestatījumu uz invalīdiem from the drop-down list, as illustrated.

8. Tagad noklikšķiniet uz Pieslēgts un mainiet iestatījumu uz invalīdiem arī šeit.

9. Visbeidzot noklikšķiniet uz Izvēlēties > Labi to save these changes. Restart your PC and check if the issue is solved now.

8. metode: izslēdziet ātro palaišanu

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Iet uz Vadības panelis > Enerģijas opcijas kā parādīts attēlā Metode 7.

2. Šeit noklikšķiniet uz Izvēlēties, ko elektroenerģijas pogas darīt option in the left bar.

3. Tagad atlasiet Mainīt iestatījumus, kas pašlaik nav pieejama variants.

4. Next, uncheck the box Ieslēdziet ātri starta (ieteicams) un pēc tam noklikšķiniet uz Saglabāt izmaiņas kā parādīts zemāk.

5. Visbeidzot, restart savu Windows datoru.

Arī lasīt: Fix USB Device not Recognized Error Code 43

9. metode: atjauniniet Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tips Pārbaudīt atjauninājumus iekš Windows meklēšanas josla un noklikšķiniet atvērts.

2. Tagad noklikšķiniet uz Pārbaudīt, vai nav atjauninājumu poga.

3A. Follow the ekrānā redzamās instrukcijas lai lejupielādētu un instalētu jaunāko pieejamo atjauninājumu.

3B. Ja jūsu sistēma jau ir atjaunināta, tā tiks parādīta Jūs esat lietas kursā ziņa

4. Restarts your system and check if the issue is resolved now.

10. metode: atjauniniet BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Profesionāļa padoms: Use the given links to Download Latest BIOS Version for Lenovo, ieleja & HP klēpjdatoriem.

Ieteicams:

Mēs ceram, ka jūs varētu mācīties Kā fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.