Augusts 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Pārlūkprogrammas kešatmiņa
  • Tīkla savienojamība
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

1. metode: restartējiet datoru

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

2. metode: atjauniniet Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamburgera ikona or trīs līnijas augšējā labajā stūrī.

2. Tālāk dodieties uz Settings.

noklikšķiniet uz opcijas Iestatījumi

3. In the General tab, scroll down and go to the Firefox atjauninājumi sadaļā.

4. Pēc tam noklikšķiniet uz Restart to Update Firefox un ieslēdziet Automatically install updates opciju, noklikšķinot uz tās.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Arī lasīt: Labojiet bez skaņas pārlūkprogrammā Firefox operētājsistēmā Windows 10

3. metode: atsvaidziniet Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Piezīmes: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamburgera ikona or trīs līnijas augšējā labajā stūrī.

2. Noklikšķiniet uz Palīdzēt.

Noklikšķiniet uz pogas Atvērt lietojumprogrammas izvēlni un parādītajā sarakstā noklikšķiniet uz opcijas Palīdzība

3. Pēc tam noklikšķiniet uz Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Tagad noklikšķiniet uz Restarts.

noklikšķiniet uz restart

5. Pēc tam noklikšķiniet uz Atsvaidziniet Firefox kā parādīts.

Noklikšķiniet uz pogas Atsvaidzināt Firefox apstiprinājuma logā Atvērt Firefox problēmu novēršanas režīmā

6. In the prompt that appears click on Atsvaidziniet Firefox vēl vienu reizi.

click on refresh firefox again. Why is Firefox down

7. Visbeidzot, noklikšķiniet uz apdare pogu uz Importēšana pabeigta logu, lai pilnībā atsvaidzinātu Firefox.

Click on the Finish button on the Import Complete window

Arī lasīt: Fix Firefox jau darbojas

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon vai trīs līniju ikona augšējā labajā stūrī.

2. Noklikšķiniet uz Palīdzēt.

Noklikšķiniet uz pogas Atvērt lietojumprogrammas izvēlni un parādītajā sarakstā noklikšķiniet uz opcijas Palīdzība

3. Pēc tam noklikšķiniet uz Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Noklikšķiniet uz Restarts.

noklikšķiniet uz restart

5. Pēc tam noklikšķiniet uz atvērts.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the tēmas sadaļā, izvēlieties Sistēmas tēmaun noklikšķiniet uz dot iespēju.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Pārslēdzieties uz Paplašinājumi section on the same page and atslēgt all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Settings un noņemiet atzīmi Izmantojiet ieteicamos veiktspējas iestatījumus, then also uncheck the Izmantojiet aparatūras paātrinājumu, kad tas ir pieejams variants.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamburgera ikona or trīs līnijas augšējā labajā stūrī.

2. Pēc tam noklikšķiniet uz Settings.

noklikšķiniet uz opcijas Iestatījumi

3. Iet uz Privātums un drošība Tab.

4. Scroll down to Cookies and Site Data and click on Izdzēst datus.

noklikšķiniet uz pogas Notīrīt datus sadaļā Sīkfaili un vietnes dati

5. Click on the checkbox of both Sīkfaili un vietņu dati un Kešatmiņā saglabātais tīmekļa saturs un noklikšķiniet uz skaidrs.

check the options of cookies and cached web content and click on clear

6. Visbeidzot noklikšķiniet uz Notīrīt tūlīt apstiprināt.

click on clear now to delete the cookies and cache

Arī lasīt: Izlabojiet kļūdu serveris nav atrasts pārlūkprogrammā Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Piezīmes: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the ienākt taustiņš.

type about config into the firefox address bar. Why is Firefox down

2. Noklikšķiniet uz Pieņemiet risku un turpiniet poga.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksts in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed un noklikšķiniet uz right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Visbeidzot, restartējiet pārlūkprogrammu.

Arī lasīt: Savienojuma labošana nav droša kļūda pārlūkprogrammā Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config adreses joslā un nospiediet ienākt taustiņš.

type about config into the firefox address bar. Why is Firefox down

2. Noklikšķiniet uz Pieņemiet risku un turpiniet poga.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksts in the search box and click on the Toggle icon to change the value from taisnība nepatiess.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teksts into the search box and similarly change it to nepatiess if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Visbeidzot, restartējiet pārlūkprogrammu.

8. metode: atkārtoti instalējiet Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Nospiediet Windows taustiņu, ierakstiet vadības panelis un noklikšķiniet uz atvērts.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Komplekts Skatīt pēc > Kategorija, pēc tam noklikšķiniet uz Programmatūras atinstalēšana iespēja Programs sadaļā.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Izvēlieties Mozilla Firefox (x64 en-US) sarakstā noklikšķiniet uz Atinstalēt pogu joslas augšpusē un noklikšķiniet uz  pogu UAC logā.

Select the Mozilla Firefox and click on the Uninstall button

4. Pēc tam noklikšķiniet uz nākamais pogu Mozilla Firefox atinstalēšana vednis.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Pēc tam noklikšķiniet uz Atinstalēt pogu nākamajā logā.

Click on the Uninstall button on the next window. Why is Firefox down

6. Noklikšķiniet uz apdare pogu pēdējā logā, lai pilnībā atinstalētu Firefox lietotni.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Nospiediet Windows+E atslēgas kopā, lai atvērtu failu pārlūku un pārietu uz Šis dators > Vietējais disks (C:) > Programmu faili > Mozilla Firefox mapi.

dodieties uz mozilla firefox mapes atrašanās vietas ceļu

8. Ar peles labo pogu noklikšķiniet uz Mozilla Firefox mapi un noklikšķiniet uz izdzēst opciju sarakstā, lai izdzēstu failus.

click on the Delete option. Why is Firefox down

9. Tagad, restartējiet datoru.

10. Pēc tam nospiediet Windows taustiņu, ierakstiet google Chrome un noklikšķiniet uz atvērts.

Piezīme: Varat izmantot jebkuru tīmekļa pārlūkprogrammu, lai datorā lejupielādētu pārlūkprogrammu Firefox.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Atveriet oficiālo vietni Mozilla Firefox pārlūks pārlūkprogrammā Google Chrome un noklikšķiniet uz Download Firefox pogu uz loga.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Veiciet dubultklikšķi uz lejupielādētā izpildāmā faila Firefox Installer.exe lai palaistu instalācijas failu.

run the installation file. Why is Firefox down

13. Pagaidiet, līdz instalēšanas process ir pabeigts.

Pagaidiet, līdz instalēšanas process ir pabeigts Firefox Installer logā

14. Uzsāciet Firefox Tīmekļa pārlūkprogrammas lietotne datorā.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Ieteicams:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Pastāstiet mums, kura metode jums bija vislabākā. Ja jums ir kādi jautājumi vai ieteikumi, lūdzu, uzdodiet tos tālāk esošajā komentāru sadaļā.