Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) amin'ny telozoro mavo misy marika fiantsoana. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• Bios is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Fomba 1: Famahana olana fototra

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & seranan-tsambo. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ventilation araka ny tokony ho izy of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Raha ny famatsiana herinaratra no mahatonga ny olana, dia manandrana Ampidiro indray ny fitaovana USB rehefa avy nesorina ny solosaina avy amin'ny famatsiana herinaratra.

2. Mampifandray fitaovana USB hafa with the same USB port and check if there is an issue with the port.

3. Ampidiro ny fitaovana USB amin'ny a seranana samihafa mba hamahana olana amin'ny seranan-tsambo USB.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. elektrônika the USB device.

2. Haverina velomina ny Windows PC.

3.  Reconnect the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Press Windows + R fanalahidy miaraka amin'ny fanombohana ny Run dinika dialogue.

2. Type msdt.exe -id DeviceDiagnostic ary tsindrio eo amin'ny OK, araka ny aseho.

3. Here click on the Advanced safidy, araka ny aseho etsy ambany.

4. Jereo ny boaty voamarika Ampiharo fanamboarana ho azy ary tsindrio eo amin'ny Manaraka.

5. Once the process is completed, restart ny PC-nao and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Avy amin'ny Baoritra, tsindrio havanana amin'ny USB Device icon.

2. Select the Open Devices and Printers safidy, araka ny aseho.

3. Kitiho havanana Fitaovana USB (oh: Cruzer Blade) ary mifidiana Troubleshoot, araka ny hasongadina etsy ambany.

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Fanamarihana: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Vakio ihany koa: Fix USB device not recognized by Windows 10

Fomba 3: Fanavaozana USB Drivers

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Type mpitantana Fitaovana ao amin'ny Fikarohana Windows and hit Ampidiro ny lakile to launch it.

2. Mandehana any amin'ny Universal Serial Bus controls section and expand it with a double-click.

3. Ankehitriny, tsindrio havanana amin'ny USB mpamily (oh: Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Fanavaozana mpamily.

4. Manaraka, tsindrio eo Mikaroka ho azy ny mpamily. 

5A. Your driver will vaovao farany itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Click on akaiky to exit the window and Restart ny solosaina.

7. Avereno the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Mandehana mankany Device Manager > Universal Serial Bus controllers araka ny fanazavana ao amin’ny Fomba 3.

2. Kitiho havanana USB mpamily (oh: Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ary mifidiana Properties, araka ny aseho eto ambany.

3. Ao amin'ny USB Device Properties varavarankely, mivadika mankany amin'ny Driver tabilao ary mifidiana Roll Back Driver.

Fanamarihana: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. Select Why are you rolling back? from the given list and click on Eny manamarina.

5. After the process is finished, click on OK hampihatra izany fiovana izany.

6. Finally, confirm the prompt and haverina velomina ny rafitrao mba hampahomby ny famerenana indray.

Vakio ihany koa: Fix Universal Serial Bus (USB) Controller Driver Issue

Fomba 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Mandeha Device Manager> Universal Serial Bus controls, using the steps mentioned in Fomba 3.

2. Kitiho havanana Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ary hifantina Esory ny fitaovana, araka ny aseho.

3. Ankehitriny, tsindrio esory ary atsangano indray ny PC.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Mizotra mankany amin'ny Mpitantana Fitaovana aseho amin'ny Fomba 3.

2. Here, double-click on Fitaovana iraisan'olombelona hanitatra azy.

3. Kitiho havanana amin'ny USB Input Device ary hifantina Properties.

4. Here, switch to the Power Management tab and uncheck the box titled Avelao ny solosaina hamono ity fitaovana ity mba hitsitsiana herinaratra.

5. Farany, tsindrio ny OK ary haverina velomina ny rafitrao.

Vakio ihany koa: Amboary ny USB tsy mitsahatra manapaka sy mampifandray indray

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Type Fanaraha-maso tontonana ao amin'ny Fikarohana Windows Ary tsindrio Open.

2. Select Jereo amin'ny > kisary lehibe, ary tsindrio avy eo Power Options, araka ny aseho.

3. Eto, tsindrio eo Hanova ny fanovana fikasana in your currently selected plan section.

4. Ao amin'ny Ahitsio Plan Settings window, mifidiana Hanova ny fampiasana herinaratra haingana safidy.

5. Ankehitriny, tsindrio indroa USB settings hanitatra azy.

6. Indray mandeha indray, tsindrio indroa Fametrahana fampiatoana USB mifantina hanitatra azy.

7. Eto, tsindrio eo Amin'ny bateria ary ovao ny setting ho Disabled from the drop-down list, as illustrated.

8. Ankehitriny, tsindrio Plugged in ary ovao ny setting ho Disabled eto koa.

9. Farany, tsindrio ny Ampiharo > OK to save these changes. Restart your PC and check if the issue is solved now.

Fomba 8: Vonoy Fast Startup

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Mandehana any amin'ny Control Panel > Power Options araka ny aseho ao amin’ny Fomba 7.

2. Eto, tsindrio eo Fidio izay ataon'ireo bokotra option in the left bar.

3. Ankehitriny, fidio ny Fanovana fikandrana izay tsy misy amin'izao fotoana izao safidy.

4. Next, uncheck the box Ampidino haingana ny fandefasana (recommended) ary tsindrio avy eo Vonjeo ny fanovana araka ny hita eto ambany.

5. Farany, haverina velomina ny Windows PC.

Vakio ihany koa: Fix USB Device not Recognized Error Code 43

Fomba 9: Fanavaozana ny Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Type Hijerena ny vaovao farany ao amin'ny Fikarohana Windows Ary tsindrio Open.

2. Ankehitriny, tsindrio ny Hijerena ny vaovao farany bokotra.

3A. Araho ny torolàlana eo amin'ny efijery hisintona sy hametraka ny fanavaozana farany misy.

3B. Raha efa nohavaozina ny rafitrao dia hiseho izany Manaraka ny vaovao ianao hafatra.

4. Haverina velomina your system and check if the issue is resolved now.

Fomba 10: Fanavaozana ny BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Soso-kevitra: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP solosaina.

Recommended:

Manantena izahay fa afaka mianatra ianao ahoana no fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.