Septambra 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Fanamarihana: You could try the Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Ataovy azo antoka fa mamorona teboka famerenana sao misy tsy mety.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Rafitra Windows32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  raha tsy izany dia tohizo.

Method 2: Create A New Local Port

1.Press Windows Key + X dia mifidy Takelaka fikirakirana.

takelaka fikirakirana

2. Tsindrio izao Hardware and Sound avy eo tsindrio Fitaovana sy mpanonta.

Tsindrio ny Devices and Printers eo ambanin'ny Hardware and Sound

3.Click Add a printer avy amin'ny menio ambony.

Manampia mpanonta avy amin'ny fitaovana sy mpanonta

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Tsindrio Ilay mpanonta izay tiako dia tsy voatanisa eo amin'ny farany ambany

5.From the next screen select “Manampia fanontam-pirinty eo an-toerana na fanontam-pirintin'ny tamba-jotra miaraka amin'ny fikirakirana ny manual”Ary tsindrio Manaraka.

Tsidiho ny marika Manampia mpanonta printy eo an-toerana na mpanonta tambajotra miaraka amin'ny fikandrana manual ary tsindrio Manaraka

6. Fidio Mamorona seranana vaovao and then from type of port drop-down select Seranan-tsambo eo an-toerana ary tsindrio manaraka avy eo.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Ohatra 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Tsindrio Windows Key + R dia soraty services.msc ary tsindrio ny Enter.

windows serivisy

2. Mitadiava Serivisy Spooler pirinty in the list and double-click on it.

3. Ataovy azo antoka fa napetraka ny karazana Startup Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.

Ataovy azo antoka fa napetraka ho Automatic ho an'ny mpanonta printy ny karazana Startup

4. Tsindrio Ampiharo arahin'ny OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc ary tsindrio ny Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, raha tsy izany dia tohizo amin'ny fomba manaraka.

Fomba 5: Fix rejistra

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Tsindrio Windows Key + R dia soraty regedit ary tsindrio ny Enter hanokatra ny Registry Editor.

Alefaso ny baiko regedit

3. Mankanesa any amin'ny fanalahidin'ny rejisitra manaraka:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Ankehitriny tsindrio havanana amin'ny Client Side Rendering Print Provider ary hifantina Fafao.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

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Izany no fahombiazanao Fix Windows Cannot Connect to the Printer issue fa raha mbola manana fanontaniana momba ity lahatsoratra ity ianao dia aza misalasala manontany azy ireo ao amin'ny faritra fanehoan-kevitra.