Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) ki te tapatoru kōwhai me te tohu karanga. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Device Descriptor Request Failed
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
Tikanga 1: Raparongoā Taketake
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & ports. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for hau tika of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Mena ko te take i puta mai i te mana hiko, na tamata te whakauru ano i te taputapu USB i muri i te wetewete i te pona mai i te hiko hiko.
2. Honoa tetahi atu taputapu USB with the same USB port and check if there is an issue with the port.
3. Monohia te taputapu USB ki a tauranga rereke ki te whakakore i nga take ki nga tauranga USB.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Momotu te taputapu USB.
2. Tīmata tō PC Windows.
3. Honua the USB device and check if it worked or not.
Method 2: Run Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Press Windows + R mau taviri i te wa kotahi ki te whakarewa i te Whakahaere pouaka korero.
2. Momo msdt.exe -id PūrereDiagnostic ka pāwhiri ai OK, rite whakaaturia.
3. Here click on the Arā kōwhiringa, rite miramira i raro.
4. Tirohia te pouaka kua tohua Tukuna aunoatia nga whakapainga ka pāwhiri ai Panuku.
5. Once the process is completed, tīmata ano i to PC and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Mai i te Papamahi, paato-matau i runga i te USB Device icon.
2. Tīpakohia te Open Devices and Printers kōwhiringa, rite whakaaturia.
3. Paatohia-matau i runga Pūrere USB (hei tauira Cruzer Blade) me te tīpako Nga raruraru, kua tohua i raro nei.
4. Windows Raparongoa will automatically detect problems and fix these as well.
Tuhipoka: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Ano hoki: Fix USB device not recognized by Windows 10
Tikanga 3: Whakahoutia nga Atekōkiri USB
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. Momo kaiwhakahaere pūrere i roto i te Pae rapu Windows me te patu Whakauruhia te matua ki te whakarewa i te reira.
2. Haere ki te Ngā Kaihautū Ahurangi Tere section and expand it with a double-click.
3. Na, pato-matau ki runga USB atekōkiri (hei tauira Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Whakahōu arataki.
4. Muri iho, paatohia Rapua aunoa mo nga taraiwa.
5A. Your driver will whakahou itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Pāwhiritia te Katia to exit the window and Rkia te rorohiko.
7. Whakahiti ano the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. Whakatere ki Device Manager > Universal Serial Bus controllers i whakamaramatia i roto Tikanga 3.
2. Paatohia-matau i runga taraiwa USB (hei tauira Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) me te tīpako āhuatanga, e whakaatuhia ana i raro nei.
3. I roto i te USB Device Properties Matapihi, whakawhiti ki te atekōkiri ripa ka tīpako Huri Whakamuri Atekōkiri.
tuhipoka: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Tīpako Why are you rolling back? from the given list and click on Āe ki te whakau.
5. After the process is finished, click on OK ki te whakamahi i tenei huringa.
6. Finally, confirm the prompt and tīmata to punaha kia whai hua te hurihanga.
Ano hoki: Fix Universal Serial Bus (USB) Controller Driver Issue
Method 5: Reinstall USB Drivers
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Haere ki Kaiwhakahaere Pūrere> Ngā Kaihautū Ahurangi Tere, using the steps mentioned in Tikanga 3.
2. Paatohia-matau i runga Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ka tīpako Pūrere tango, rite whakaaturia.
3. Na, panui i runga Wetetāuta ka tīmata ano i to PC.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. Whakatere ki te Kaiwhakahaere Pūrere pera i whakaaturia i te Tikanga 3.
2. Here, double-click on Pūrere Atanga Tangata ki te whaanui.
3. Paato matau-i runga i te Pūrere Whakauru USB ka tīpako Ngā Āhuatanga.
4. Here, switch to the Whakahaere Mana tab and uncheck the box titled Tukua te rorohiko ki te whakaweto i tenei taputapu hei penapena hiko.
5. Ka mutu, pawhiria OK a tīmata to punaha.
Ano hoki: Whakatika USB Pupuri Momotu me te Hononga
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. Momo mana rōpū i roto i te Pae rapu Windows a pāwhiri tuwhera.
2. Tīpako Tirohia e > Ata nui, a ka pāwhiri Kōwhiringa Mana, rite whakaaturia.
3. Here, pāwhiri i runga i Huria nga tautuhinga mahere in your currently selected plan section.
4. I roto i te Whakatika Tautuhinga Mahere matapihi, tīpako Hurihia nga tautuhinga mana whakamua kōwhiringa.
5. Na, pawhiri-rua Tautuhinga USB ki te whaanui.
6. Kia ano, pāwhiri-rua Tautuhinga whakatārewa USB whiriwhiri ki te whaanui.
7. Here, pāwhiri i runga i I runga i te pati ka huri i te waahi ki monokia from the drop-down list, as illustrated.
8. Na, panui i runga Whakauruhia i roto i ka huri i te waahi ki monokia konei hoki.
9. Ka mutu, pawhiria Anga > OK to save these changes. Restart your PC and check if the issue is solved now.
Tikanga 8: Whakawetohia te Whakaoho Tere
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Haere ki te Control Panel > Power Options i whakaahuatia i roto Tikanga 7.
2. Here, pāwhiri i runga i Kōwhirihia te aha e mahi ai nga pātene mana option in the left bar.
3. Na, tohua te Huria nga tautuhinga e kore e wātea ana kōwhiringa.
4. Next, uncheck the box Tahuri tere wawe (taunakitia) a ka pāwhiri i runga Whakaorangia huringa kia whakaaturia ki raro nei.
5. Ka mutu, tīmata tō PC Windows.
Ano hoki: Whakatikahia te Waehere Hapa 43 kaore i te mohiotia te Pūrere USB
Tikanga 9: Whakahou Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. Momo Tirohia mo nga whakahou i roto i te Pae rapu Windows a pāwhiri tuwhera.
2. Na, pawhiria te Tirohia mo nga Whakahōu pātene.
3A. Follow the i runga i-mata nga tohutohu ki te tango me te whakauru i te whakahou hou e waatea ana.
3B. Mena kei te hou tonu to punaha, ka whakaatu Kei runga tonu koe karere.
4. Tīmata your system and check if the issue is resolved now.
Tikanga 10: Whakahou BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Aki pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP rorohiko rorohiko.
Manakohia:
We hope that you could learn pehea ki te fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.