Септември 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Забелешка: Можете да го пробате Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Погрижете се да креирате точка за враќање само во случај нешто да тргне наопаку.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ако не, тогаш продолжи.

Method 2: Create A New Local Port

1.Притиснете Windows Key + X и потоа изберете Контролен панел.

контролниот панел

2. Сега кликнете Хардвер и звук потоа кликнете на Уреди и печатари.

Кликнете Уреди и печатачи под Хардвер и звук

3.Кликни Додајте печатач од горното мени.

Додајте печатач од уреди и печатачи

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Кликнете на Печатачот што го сакам не е наведен на дното

5.From the next screen select “Додајте локален печатач или мрежен печатач со рачни поставки“И кликнете Следно.

Ознака за проверка Додадете локален печатач или мрежен печатач со рачни поставки и кликнете Следно

6. Изберете Создадете нова порта and then from type of port drop-down select Локално пристаниште а потоа кликнете Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

На пример 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Притиснете Windows Key + R и потоа напишете services.msc и притиснете Enter.

прозори за услуги

2. Најдете Услуга за печатење со спојлер in the list and double-click on it.

3.Проверете дали типот на стартување е поставен на Автоматски and the service is running, then click on Stop and then again click on start in order to restart the service.

Проверете дали типот на стартување е поставен на Автоматски за спулер за печатење

4. Кликнете Примени проследено со ОК.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type управување со печатење.msc и притиснете Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ако не, тогаш продолжете со следниот метод.

Метод 5: Поправка на регистарот

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Притиснете Windows Key + R и потоа напишете regedit и притиснете Enter за да се отвори Уредувач на регистар.

Извршете ја командата regedit

3.Одете до следниот регистарски клуч:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Сега кликнете со десното копче Client Side Rendering Print Provider и одберете Избриши.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Препорачано за тебе:

Тоа е тоа што го имате успешно Fix Windows Cannot Connect to the Printer issue но ако сè уште имате какви било прашања во врска со овој напис, слободно прашајте ги во делот за коментари.