WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Catatan: Memandangkan telefon pintar tidak mempunyai pilihan Tetapan yang sama, dan ia berbeza-beza mengikut pengilang oleh itu, pastikan tetapan yang betul sebelum menukar sebarang. Langkah-langkah tersebut telah dilakukan pada Redmi telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Kemudian, pergi ke Skrin utama and open the recently opened applications.
3. Sekarang, ketik ikon X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Kaedah 2: But semula Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Tekan butang Butang kuasa pada peranti anda.
2. Ketik Reboot pilihan atau Matikan pilihan.
Catatan: Sekiranya anda mengetuk Matikan option, you have to hold your Kuasa button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Ketik Tetapan icon on the Home Screen.
2. Sekarang, ketik Kad SIM & rangkaian mudah alih pilihan seperti yang ditunjukkan.
3. Kemudian, togol pada Data mudah alih pilihan.
4. If you want to use a roaming network when you are out of your geographic location, tap tetapan lanjutan seperti yang digambarkan.
Catatan: The international data roaming service may cost you extra.
5. Sekarang, ketik Perayauan antarabangsa dan pilih Sentiasa seperti yang ditunjukkan.
6. Sekarang, ketik Data perayauan.
7. Seterusnya, ketik Menghidupkan jika anda digesa.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Laporan pengguna menunjukkan tiada masalah semasa di Whatsapp mesej.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Juga Baca: Bagaimana untuk menyemak sama ada seseorang dalam talian di Whatsapp tanpa pergi dalam talian
Kaedah 5: Dayakan Data Latar Belakang
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Pergi ke Tetapan app.
2. Kemudian, ketik Apps.
3. Kemudian, ketik Urus aplikasi diikuti oleh WhatsApp seperti yang ditunjukkan.
4. Kemudian, ketik Penggunaan data terhad.
5. Now, Select both Wi-Fi and Data mudah alih (SIM 1) and Data mudah alih (SIM 2) jika berkenaan.
6. Akhir sekali, ketik OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Pelancaran Tetapan app.
2. Sekarang, ketik Apps.
3. Kemudian, ketik Urus aplikasi dan seterusnya WhatsApp.
4. Kemudian, ketik Force stop.
5. Finally, if you are prompted, tap OK seperti yang ditunjukkan.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Ketik pada Tetapan app.
2. Seterusnya, ketik pada Apps dan kemudian ketik Urus aplikasi.
3. Sekarang, ketik WhatsApp seperti yang ditunjukkan.
4. Seterusnya, ketik Kebenaran aplikasi.
5. Then, check if you have granted permission for WhatsApp under the DIBENARKAN menu.
6. If you find some pending permissions under SENARAI TIDAK DIBENARKAN, then tap that option.
Catatan: Di sini, SMS permission is taken as an example.
7. Kemudian, ketik BENARKAN pilihan.
Check if you can fix WhatsApp crashing issue.
Kaedah 8: Dayakan Penyegerakan WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Ketik Tetapan icon to open the app.
2. Sekarang, ketik Akaun & penyegerakan.
3. Sekarang, togol pada Segerakkan data secara automatik pilihan dan ketik pada Segerakkan pilihan di sebelah WhatsApp seperti yang ditunjukkan.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Kaedah 9: Padam Cache WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigasi ke Skrin Utama dan ketik butang Tetapan ikon.
2. Kemudian, ketik Apps.
3. Sekarang, ketik Urus aplikasi > WhatsApp.
4. Seterusnya, ketik pada Pada Suhu Ambien.
5. Kemudian, ketik Kosongkan data dan kemudian, Kosongkan cache seperti yang ditunjukkan.
6. Sila ketik Kosongkan semua data when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Buka Pengurus fail pada peranti Android anda.
2. Sekarang, ketik ikon tiga baris di kiri atas skrin.
3. Sekarang, ketik Bersih dalam seperti yang ditunjukkan.
4. Sekarang, ketik Bersih sekarang sepadan dengan kategori di mana anda ingin mengosongkan sedikit ruang.
5. Sekarang, pilih semua fail yang tidak diperlukan dan ketik Padam fail yang dipilih seperti yang digambarkan.
6. Sekarang, sahkan gesaan dengan mengetik OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Kaedah 11: Kosongkan Media WhatsApp
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigasi ke WhatsApp.
2. Here, tap the ikon tiga titik at the top corner. Next, choose Tetapan.
3. Seterusnya, ketik Storan dan data.
4. Sekarang, ketik Urus storan.
5. Select any chat that has high data usage.
6. Here, check the Pilih semua kotak.
7. Once you have chosen the files to be deleted, tap the Ikon sampah.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Kaedah 12: Jalankan Imbasan Hasad
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Buka Main Store pada mudah alih Android anda.
2. Sekarang, cari mana-mana perisian antivirus seperti yang digambarkan.
3. Kemudian, ketik memasang .
4. Tunggu pemasangan selesai dan ketik Buka untuk melancarkan aplikasi.
Catatan: Langkah-langkah untuk mengimbas peranti Android anda mungkin berbeza-beza bergantung pada perisian yang anda gunakan. di sini, Avast Antivirus – Imbas & Buang Virus, Pembersih diambil sebagai contoh. Ikuti langkah mengikut perisian anda.
5. Ikut arahan pada skrin dalam apl dan pilih sama ada Perlindungan lanjutan (memerlukan langganan) atau Perlindungan asas (percuma).
6. Kemudian, ketik MULAKAN SCAN.
7. Dalam gesaan seterusnya, benarkan atau tidak benarkan gesaan kebenaran untuk mengimbas fail anda dalam peranti.
Catatan: Dalam apl ini, jika anda telah menafikan akses ini, hanya apl dan tetapan anda akan diimbas dan bukan fail rosak anda.
8. Tunggu sehingga apl mengimbas peranti anda sepenuhnya dan setelah selesai, selesaikan risiko yang ditemui dengan mengikut arahan pada skrin.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Kaedah 13: Kemas kini WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigasi ke anda Skrin Utama dan ketuk Main Store.
2. Now, search WhatsApp dalam medan carian.
3A. If you see an update available, tap the Update pilihan seperti yang ditunjukkan.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Kaedah 14: Kemas kini Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Kaedah 15: Pasang semula WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Pergi ke Main Store seperti yang anda lakukan sebelum ini dan cari WhatsApp.
2. Sekarang, ketik Uninstall seperti yang ditunjukkan.
3. Tunggu sehingga apl dinyahpasang sepenuhnya daripada Android anda. Kemudian, sekali lagi cari WhatsApp dan ketuk memasang.
4. Setelah, apl anda telah dipasang pada peranti anda, ketik Buka seperti yang digambarkan.
5. Akhirnya, memulihkan data anda if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Catatan: Sebelum menetapkan semula kilang Android anda, anda perlu menyandarkan semua data anda. Jika anda tidak tahu cara membuat sandaran Android anda, ikut panduan kami untuk Menyandarkan Data Telefon Android Anda.
Untuk menetapkan semula kilang mudah alih anda, baca dan laksanakan langkah-langkah dalam panduan kami Cara Tetapkan Semula Keras Mana-mana Peranti Android.
Juga Baca: 26 Perisian Pemasaran WhatsApp Pukal Terbaik
Kaedah 17: Hubungi Sokongan WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Anda boleh menggugurkan pertanyaan anda dengan memberikan beberapa butiran mandatori seperti Nombor telefon, Alamat emel, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Lawatan:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.