One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.
The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.
How to Fix WhatsApp Video Call Not Working on iPhone and Android
The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.
Kaedah 1: Kemas kini WhatsApp
. iOS and Android applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.
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Option I: On iPhone
1. Tekan dan tahan Appstore icon for a long time.
2. Pergi ke kemas kini and choose it.
3. To upgrade WhatsApp to the most recent version, tap the Naik taraf ikon di sebelahnya.
4. If there isn’t one, try scrolling down the halaman to refresh it.
3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.
Pilihan II: Pada Android
1. Buka Gedung Google Play permohonan.
2. Taipkan WhatsApp ke dalam bar carian.
3. Ketik Update next to WhatsApp Messenger.
4. If there isn’t one, try scrolling down the page to refresh ia.
5. If the problem persists, try closing all open apps, including tetapan, WhatsApp, dan Gedung Google Play, and then reopening them.
Method 2: Use Strong Network Connection
To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.
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Method 3: Allow Necessary Permissions to WhatsApp
To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.
Option I: On iPhone
1. Pergi ke Tetapan menu.
2. Pilih WhatsApp daripada menu.
3. Make sure that the toggles adjacent to kenalan, mikrofon, dan kamera are all set to green.
4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.
Pilihan II: Pada Android
1. Pergi ke Tetapan menu.
2. Ketik Apps & Permissions.
4. Ketik WhatsApp.
5. Ketik kebenaran.
5. Tap on App Rights to provide permissions for the kamera, kenalan, dan mikrofon.
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Method 4: Verify Content & Privacy Restrictions
By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.
Option I: On iPhone
1. Pergi ke Tetapan.
2. Ketik Waktu Skrin.
3. Ketik Had Aplikasi.
4. Tap On WhatsApp.
5. Make sure there are no app limits set for Whatsapp.
6. A best case situation is to switch off your screen completely till your call is finished.
Pilihan II: Pada Android
1. Pergi ke Tetapan menu.
2. Pergi ke Kesejahteraan Digital dan Kawalan Ibu Bapa.
3. Pilih Kluster mod.
4. Deselect WhatsApp since its permissions are being restricted.
Method 5: Allow WhatsApp to Use Mobile Data
On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.
Option I: On iPhone
1. Pilih Tetapan.
2. Kemudian pilih Selular.
3. Togol hidupkan WhatsApp by scrolling down and toggling it on.
This is so WhatsApp can make use of mobile data connections.
Option II: On WhatsApp
1. Buka WhatsApp dan log masuk.
2. Ketik Titik 3 dan Pilih Tetapan.
3. choose Penyimpanan dan Data.
4. Toggle off the option to use less data for calls.
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Method 6: Switch On Background Data Usage
When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.
Option I: On iPhone
1. Go to your iPhone’s Tetapan app.
2. Pilih WhatsApp daripada menu.
3. Then, to allow WhatsApp to utilise data in the background, enable Latar Belakang App Latar Belakang.
Pilihan II: Pada Android
1. Tekan lama pada WhatsApp app icon. It will bring up the App Info menu. Tap on I .
2. Dayakan Data latar belakang pilihan.
Method 7: Disable Data Saver or Low Data Mode
WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.
Option I: On iPhone
1. To turn off the iPhone’s low data mode, go to Tetapan.
2. Ketik Selular.
3. Pergi ke Pilihan Data Selular.
4. turn off Mod Data Rendah.
5. Aktifkan Data perayauan from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.
Pilihan II: Pada Android
1. to Turn off Data Saver, go to Tetapan.
2. Ketik Rangkaian & Internet.
3. Matikan Data Saver pada telefon Android.
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Method 8: Disable Battery Saver
Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.
Option I: On iPhone
1. iPhone users may disable Low Power Mode by going to Tetapan.
2. Ketik Bateri and selecting it from the menu.
3. Matikan Low power Mode.
Pilihan II: Pada Android
1. Android users may disable the feature by going to Tetapan.
2. Pergi ke Bateri.
3. Ketik Penyelamat bateri.
Method 9: Turn Off WhatsApp Low Data Usage
From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.
Option I: On iPhone
1. Buka WhatsApp
2. go to App Tetapan.
3. Ketik Penyimpanan dan Data.
3. Ketik Use less data for calls untuk mematikannya.
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Pilihan II: Pada Android
1. Buka WhatsApp.
2. Ketik Titik 3 dan Pilih Tetapan.
3. choose Penyimpanan dan Data.
4. Toggle off the option to use less data for calls.
Kaedah 10: Kosongkan Fail Cache
Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.
1. Tekan lama pada WhatsApp app icon. It will bring up the App Info menu. Tap on I .
2. Ketik Pada Suhu Ambien.
3. Ketik Kosongkan cache.
Method 11: Restart Device and WhatsApp
Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.
11.1 Turn your gadget off and leave it alone for five minutes.
11.2 After that, switch it back on and relaunch Whatsapp.
If it doesn’t work, you may try reinstalling WhatsApp:
Option I: On iPhone
1. Long-press on WhatsApp pada skrin utama anda.
2. Pilih Alih keluar Aplikasi daripada senarai alternatif.
3. You’ll get a confirmation message asking whether you want to delete the app; select Padamkan Apl.
4. After some time has passed, go to the App Store dan cari WhatsApp Messenger. To reinstall it, click the muat turun .
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Pilihan II: Pada Android
1. Tekan dan tahan WhatsApp symbol for a long time.
2. After a popup message appears, tap on the I .
3. Ketik Uninstall.
4. Wait a few moments after removing WhatsApp before going to the Gedung Google Play.
5. Cari WhatsApp in Gedung Google Play.
6. Then, tap on it and select the memasang pilihan.
Lawatan:
We hope you found this information useful and that you were able to fix WhatsApp video call not working. Please let us know which technique was the most beneficial for you. If you have any questions or comments, please use the form below.