April 24, 2024

Cara Membetulkan E-mel Comcast Tidak Berfungsi

Fix Comcast Email

After the Xfinity Connect application was retired in 2021, Comcast emails can now be accessed from the Xfinity web portal. Users can easily access Comcast emails by logging into the Xfinity portal. However, many users have complained that often they come across Comcast email is not working issues. This is a common error and can occur for various reasons, such as a bad internet connection or server outage. In this guide, we will discuss the reasons for this Comcast email not working in Outlook error and also discuss methods to figure out how to fix Comcast email not working issue. Therefore, if you are wondering why is my Comcast email not working, keep reading this guide to know all the possible reasons and solutions for the same.

Cara Membetulkan E-mel Comcast Tidak Berfungsi

There can be several reasons why your Comcast email isn’t working. Here are some troubleshooting steps you can try to fix the issue:

See Also:

Top 7 Fixes for Background App Refresh Not Working on iPhone

Cara Mencari E-mel yang Berkaitan dengan Akaun Instagram

Pemeriksaan Asas:

  1. Periksa sambungan internet anda: Make sure your internet connection is stable. Restart your router and modem by unplugging them for a few seconds and then plugging them back in.

  2. Verify login credentials: Double-check that you’re entering the correct email address and password. Consider using the “show password” feature (if available) to ensure you’re not mistyping.

  3. Check for outages: Comcast might be experiencing a service outage in your area. You can visit the Xfinity Status Center: [invalid URL removed] to see if there are any reported outages impacting your area.

Troubleshooting Login Issues:

  1. Kosongkan cache dan kuki: Clear your web browser’s cache and cookies. This can sometimes resolve login problems caused by outdated data.

  2. Cuba pelayar lain: If you’re having trouble logging in with your usual browser, try accessing your Comcast email using a different web browser. This can help identify if the issue is browser-specific.

  3. Lumpuhkan sambungan penyemak imbas: Certain browser extensions might interfere with email functionality. Try temporarily disabling any extensions you have installed to see if it resolves the login issue.

Comcast Email Settings:

  1. Enable third-party access (if applicable): If you’re using your Comcast email with an email client like Outlook or Thunderbird, you might need to enable third-party access within your Comcast email settings. This setting allows these applications to access your Comcast email.

  2. Check spam folder: Important emails might be getting filtered to your spam folder. Check your spam folder to see if any legitimate emails are there.

Contact Comcast Support:

If you’ve tried all these steps and your Comcast email is still not working, it’s recommended to contact Comcast support for further assistance. They can investigate the issue further and provide more specific solutions based on your situation. Here are some ways to reach Comcast support:

  • Comcast Xfinity website: You can access support options through the Xfinity website (https://www.xfinity.com/support/contact-us).
  • Comcast Xfinity app: The Xfinity app also offers support options for managing your account and troubleshooting issues.
  • telefon: You can call Comcast customer service at 1-800-XFINITY (1-800-934-6489).

By systematically trying these troubleshooting steps and potentially contacting Comcast support if needed, you should be able to identify and fix the issue preventing your Comcast email from working.

Cara Membetulkan E-mel Comcast Tidak Berfungsi

There can be various reasons for this issue; some of the more common methods are mentioned here.

  • Often, a bad internet connection can cause this issue.
  • A server outage for Comcast can also cause this issue.
  • Improper Comcast email settings can also cause this issue.
  • Corrupt browser data is also considered a reason for this issue.
  • This problem can also be caused by the Windows Firewall.
  • A third-party antivirus can also cause this issue.
  • Improper permissions for third-party applications can also cause this issue.
  • An outdated web browser is also associated with this issue.
  • Improper settings and changes in the web browser can also cause this issue.

In this guide, we will discuss methods to figure out how to fix Comcast email not working issue.

Kaedah 1: Selesaikan Masalah Internet

A bad internet connection is one of the most common reasons why Comcast email may not be working on your device. When you have an unstable internet connection, you may not be able to send and receive emails on time. As a result, if you notice Comcast email is not working issue on your device, you should investigate the internet problems. You can check out the How to Troubleshoot Network Connectivity Problems on Windows 10 guide to find ways to fix the internet issues on your computer. If you are having connection issues, you can check out the Slow Internet Connection? 10 Ways to Speed up your Internet! guide to find ways to boost your network connection. If this does not help and you still don’t know why is my Comcast email not working, try the next method.

imej penghala

Method 2: Wait for Xfinity Server Uptime

Generally, most of the Xfinity server issues are caused by an outage with Xfinity and Comcast email services. An outage is a common phenomenon with various apps and causes great inconvenience to users. When an outage occurs, there aren’t many options in your hands to fix Comcast email not working in Outlook issue, and you will only have to wait until it is fixed by Xfinity. However, you can keep an eye out for the live status of the server with the help of various server status-tracking websites, such as Downdetector.

Xfinity server downdetector page

Juga Baca: Fix Error TVAPP-00100 on Xfinity Stream

Method 3: Modify Comcast Email Settings

If you are using improper Comcast email settings, it can cause various issues with the platform and cause you to miss various emails. You can try to change the Comcast settings to figure out how to fix Comcast email not working.

Option I: Modify General Settings

When trying to fix Comcast email is not working issue caused by wrong settings, you should first check the general Comcast settings and check for the following points.

  • Make sure to check if you have not crossed the daily email limits.
  • If you can’t locate an incoming email, make sure to check the trash or spam folder.
  • Go through the block list and make sure the recipient of a particular email is not blocked.
  • Also, make sure to confirm that you are not blocked by the person who is trying to reach you via mail.
  • Make sure you are using the correct email address to send the emails.

If this does help and you don’t know why is my Comcast email not working, try the next method.

Option II: Change IMAP Settings

When you are sure that all the general settings are correct, it is time to check the more advanced settings. You can try to change the IMAP settings to fix Comcast email not working in Outlook issue.

1. Tambah Incoming Mail Server Name as imap.comcast.net.

2. Masukkan Nombor Pelabuhan as 993 bersama SSL ON.

change IMAP server name and port number

3. Masukkan Nombor Pelabuhan as 143 bersama SSL ON jika diperlukan.

Option III: Change POP3 Settings

Next, you can try to change the POP3 settings to fix the Comcast email issues.

1. Tambah Incoming Mail Server Name as mail.comcast.net.

2. Now add Incoming Mail Server Port Number as 995POP3 bersama SSL ON.

change POP server name and port number

Option IV: Change SMTP Settings

Finally, you should check and modify the SMTP settings on your device to fix Comcast email is not working issue.

1. Tambah Outgoing Mail Service Name as smtp.comcast.net.

2. Tambah Nombor Pelabuhan as 587 (SMTP).

3. And, enter the Nombor Pelabuhan as 465 (SMTP) only if needed.

Catatan: you will require an Xfinity username and password for the authentication.

Method 4: Modify Outlook Account Settings

If the issue occurs with the Outlook application on your device, you can check the settings in the Outlook app for Comcast email.

1. Buka Outlook on your computer and navigate to the File menu from the top-left side of the window.

Open Outlook on your computer and navigate to the File menu

2. Di sini, klik pada Tetapan akaun drop-down dan pilih Tetapan Akaun….

click on the Account Settings and select Account Settings. How to Fix Comcast Email Not Working

3. Pilih anda xfinity account, and then select Ubah….

Select your Xfinity account then select Change

4. Now, in the new dialog box, locate and click More Settings….

locate and click More Settings. How to Fix Comcast Email Not Working

5. Di sini, navigasi ke Maju tab.

navigate to the Advanced tab

6. Here, enter the Incoming server (POP3) nilai sebagai 993.

enter the Incoming server POP3 value as 993

7. Sekarang, masukkan Pelayan keluar (SMTP) nilai sebagai 587 or 465.

enter the Outgoing server SMTP value as 587 or 465. How to Fix Comcast Email Not Working

8. Sekarang, cari Use the following type of encrypted connection drop-down dan pilih SSL / TLS.

locate the Use the following type of encrypted connection and select SSL/TLS

9. Akhir sekali, klik OK Untuk menyelamatkan perubahan.

click OK to save the changes. How to Fix Comcast Email Not Working

If this method does not help and you still don’t know why is my Comcast email not working, try the next method.

Juga Baca: 14 Cara untuk Membetulkan Ralat Terputus Sambungan Outlook pada Windows 10

Method 5: Clear Browser Data

If you use Comcast with a browser, Comcast email not working in Outlook issue can be caused by various browser issues. If browser data is corrupt, such as the cache and cookies, you may run into various issues. Therefore, you can try to fix these issues by clearing unnecessary browser data on your device. You can check out the How to Clear Cache & Cookies in Google Chrome guide to clear all the data from Google Chrome and fix the issue with Comcast.

select the Time range for the action to be completed

Kaedah 6: Lumpuhkan Windows Firewall (Tidak Disyorkan)

Windows Firewall is an important utility that helps your computer avoid various internet threats, such as malware and virus attacks. However, sometimes the Windows Firewall can also interfere with other internet services and block access. Therefore, you can try to fix this issue by temporarily disabling the Windows Firewall on your computer. You can check out the How to Disable Windows 10 Firewall guide to safely disable the Windows Firewall on your computer to figure out how to fix Comcast email not working issue.

Tandai kotak Matikan Windows Defender Firewall

Juga Baca: How to Add Windows Firewall Rule

Method 7: Disable Antivirus Program Temporarily (If Applicable)

Similar to the previous method, if you are using third-party antivirus software on your computer to secure yourself from various online threats, it too can sometimes interfere with other online services and may block your access to various sites. Therefore, you should consider disabling your antivirus program temporarily on your device. Check out the How to Disable Antivirus Temporarily on Windows 10 guide to fix the Comcast email issues.

click the Turn off button. How to Fix Comcast Email Not Working

Method 8: Enable Third-party Apps to Connect Comcast Mail

Often, this issue occurs with Outlook when you have not enabled third-party apps to connect with Comcast Mail. You can easily fix this issue by visiting your Xfinity account and changing the permissions for Outlook.

1. Buka anda pelayar web dan melawat pegawai itu xfinitywebsite. Log in with the correct credentials.

Sign in to Xfinity

2. Di sini, cari dan pilih mail icon, and then select the Gear icon from the top-right of the screen.

3. Dari panel sebelah kiri, klik pada Keselamatan.

4. Cari Third Party Access Security option and check the box for Allow access to my Xfinity Connect email through third-party programs.

Catatan: In the below steps, we have shown Google Chrome web browser as an example.

Kaedah 9: Kemas Kini Penyemak Imbas

Sometimes, the issue can also be caused by an outdated browser; if your browser has not been updated in a while, you should try manually checking for updates. You can follow these simple steps to update your web browser.

1. Buka Google Chrome daripada Start Menu.

Open the Google Chrome from the Start Menu. How to Fix Comcast Email Not Working

2. Klik pada Pilihan menu dari bahagian atas sebelah kanan tingkap.

klik pada pilihan Menu

3. Di sini, klik pada Tetapan.

click on the Settings. How to Fix Comcast Email Not Working

4. Dari menu sebelah kiri, klik pada Mengenai Chrome, dan semak kemas kini.

click on About Chrome and check for updates. How to Fix Comcast Email Not Working

Juga Baca: Betulkan Ralat Sambungan Proksi Gagal Ralat Chrome

Kaedah 10: Tetapkan Semula Tetapan Penyemak Imbas

If none of the previous methods works and the issue with Comcast remains, you should consider resetting the browser settings.

1. Buka Google Chrome daripada Start Menu.

Open the Google Chrome from the Start Menu

2. Klik pada Pilihan menu dari bahagian atas sebelah kanan tingkap.

click on the Menu options. How to Fix Comcast Email Not Working

3. Di sini, klik pada Tetapan.

click on the Settings

4. Sekarang, navigasi ke Tetapkan semula dan bersihkan.

navigate to the Reset and clean up. How to Fix Comcast Email Not Working

5. Sekarang, klik pada Pulihkan tetapan ke lalai asalnya .

klik pada butang Pulihkan tetapan kepada lalai asalnya

6. Akhirnya, klik pada Aturan semula butang untuk menetapkan semula Google Chrome kepada tetapan lalai.

klik pada butang Tetapkan Semula tetapan untuk menetapkan semula Google Chrome kepada tetapan lalai

Lawatan:

Kami harap panduan ini membantu anda dan anda dapat mengetahuinya how to fix Comcast email not working issue. Let us know which method worked best for you to solve Comcast email not working in Outlook problem. If you have any suggestions or queries, please let us know in the comment section.