How to Fix Firefox Not Playing Videos (2023)

The Mozilla Foundation developed Mozilla Firefox as an open-sourced browser. It was released in 2003 and soon gained wide popularity because of its user-friendly interface and wide range of available extensions. However, the popularity of Firefox declined when Google Chrome was released. Since then, both have been giving tough competition to each other.

Firefox still has a loyal fan base who still prefer this browser. If you are one of them but feel frustrated due to the Firefox not playing videos issue, do not worry. Simply read on to know how to fix Firefox not playing videos.

How to Fix Firefox Not Playing Videos

Why Firefox not playing videos error occurs?

There can be various reasons for this error to occur, namely:

• Outdated version of Firefox
• Firefox extensions & acceleration features
• Corrupt cache memory & cookies
• Disabled cookies & pop-ups

Before, doing any advance troubleshooting, you should first try to restart your PC and check if the Firefox not playing videos issue is resolved or not.

1. Pergi ke Start menu > Power > Restart seperti yang digambarkan.

Once the computer has restarted, launch Firefox and check if videos are playing. Hopefully, the issue is resolved. If not, then continue with the below methods.

Method 1: Update Firefox

If you have not installed the latest updates to Firefox, it may lead to issues when you try to play videos on this web browser. There might be bugs in your current version of Firefox, which an update might fix. Follow these steps to update it:

1. Pelancaran Firefox browser and then open the menu dengan mengklik three-dashed icon. Pilih Bantuan seperti yang ditunjukkan di bawah.

2. Seterusnya, klik pada Mengenai Firefox seperti berikut.

3. In the new window that now opens, Firefox will check for updates. If no updates are available, the Firefox adalah terkini message will be displayed as below.

4. If an update is available, Firefox will automatically install the update.

5. Akhir sekali, restart pelayar.

If you still face the same issue, try the next fix.

Kaedah 2: Matikan Pecutan Perkakasan

Pecutan perkakasan is the process wherein certain hardware components are assigned specific tasks to enhance the functioning of a program. The hardware acceleration feature in Firefox provides convenience and speed, but it also might contain error-causing bugs. Therefore, you can try to disable hardware acceleration to potentially fix videos not loading Firefox issue as:

1. Pelancaran Firefox dan terbuka menu as before. Select Tetapan, seperti yang ditunjukkan dalam imej di bawah.

2. Then, uncheck the box next to Gunakan tetapan prestasi yang disyorkan di bawah prestasi tab.

3. Next, uncheck the box next to Gunakan pecutan perkakasan apabila ada.

4. Akhir sekali, restart Firefox. Check if Firefox can play videos.

Juga Baca: How To Fix Firefox Black Screen Issue

Kaedah 3: Lumpuhkan Sambungan Firefox

Add-ons that are enabled on the Firefox browser may be interfering with websites and not allowing videos to play. Follow the steps below to disable add-ons and fix Firefox no audio & not playing videos issue:

1. Pelancaran Firefox dan yang menu. Di sini, klik pada Alat tambah dan Tema seperti yang digambarkan di bawah.

2. Seterusnya, klik pada Extensions from the left pane to see the list of add-on extensions.

3. Klik pada tiga titik next to each add-on and then select Batalkan. As an example, we have removed Penambah untuk YouTube extension in the attached screenshot.

4. After removing the unwanted add-ons, restart the browser and verify if the issue is resolved.

If Firefox not playing videos problem persists, you can clear the browser cache and cookies as well.

Method 4: Delete Browser Cache and Cookies

If the cache files and cookies of the browser get corrupt, it can lead to Firefox not playing videos error. Here’s how to delete cache and cookies from Firefox:

1. Buka Firefox. Pergi ke Side menu > Settings as you did earlier.

2. Seterusnya, klik pada Privasi dan Keselamatan from the left pane. It is indicated by a lock icon, seperti yang ditunjukkan dalam imej di bawah.

3. Then, scroll down to the Cookies dan Data Tapak pilihan. Klik pada Kosongkan Data seperti yang ditonjolkan.

4. Next, check the boxes next to both, Cookies dan Data Tapak and Kandungan Web Cache in the pop-up window that follows.

5. Akhir sekali, klik pada Clear and restart the web browser.

Check if the above method worked to fix the issue of Firefox not playing videos. If not, move to the next solution.

Method 5: Allow Autoplay on Firefox

If you are facing the ‘Twitter videos not playing on Firefox’ problem, then it may be because Autoplay is not enabled on your browser. Here’s how to fix Firefox not playing videos error:

1.Lawati laman web where videos are not playing using Firefox. Here, Twitter is shown as an example.

2. Seterusnya, klik pada Ikon kunci to expand it. Here, click on the sideward arrow seperti yang diserlahkan di bawah.

3. Kemudian, pilih Maklumat lanjut seperti yang ditunjukkan di bawah.

4. Di dalam Maklumat Halaman menu, pergi ke Kebenaran tab.

5. Di bawah Autoplay section, uncheck the box next to Use default.

6. Then, click on Allow Audio and Video. Refer to the image below for clarity.

Enable Autoplay for All Websites

You can also ensure that the Autoplay feature is allowed for all websites, by default, as follows:

1. Navigasi ke Side menu > Settings> Privacy and Security seperti yang diarahkan dalam Kaedah 4.

2. Tatal ke bawah Kebenaran and click on Autoplay Tetapan, seperti yang diserlahkan.

3. Here, ensure that Allow Audio and Video is enabled. If not, choose it from the drop-down menu as shown in the image below.

4. Akhirnya, restart the browser. Check if the ‘videos not playing on firefox’ issue has been resolved. If it isn’t, read below.

Juga Baca: Betulkan Ralat Pelayan Tidak Ditemui dalam Firefox

Method 6: Allow Cookies, History, and Pop-ups

Some websites require cookies and pop-ups to be allowed on your browser to stream data and audio-video content. Follow the steps written here to allow cookies, history, and pop-ups on Firefox:

Benarkan Kuki

1. Pelancaran Firefox penyemak imbas dan arahkan ke Side menu > Settings > keselamatan dan privasi as explained previously.

2. Di bawah Cookies dan Data Tapak seksyen, klik pada Urus pengecualian seperti yang digambarkan.

3. Here, make sure that no website is added to the list of exceptions to block cookies.

4. Move to the next step without leaving this page.

Allow History

1. On the same page, scroll down to the Sejarah bawah seksyen ini.

2. Choose to Remember History dari menu lungsur turun.

3. Move to the next step without exiting the settings page.

Allow Pop-Ups

1. Kembali ke Privacy and Security page kepada Kebenaran bawah seksyen ini.

2. Here, uncheck the box next to Block pop-up windows seperti yang ditunjukkan di bawah.

Once the above steps have been executed, try to play videos on Firefox.

If the Firefox videos not playing issue persists, move to the succeeding methods to refresh Firefox and reboot your computer.

Method 7: Refresh Firefox

When you use the Refresh Firefox option, your browser will be reset, potentially fixing all minor glitches you are currently experiencing. Here’s how to Refresh Firefox:

1. Di dalam Firefox pelayar, pergi ke Side menu > Help, seperti yang ditunjukkan di bawah.

2. Seterusnya, klik pada lebih Maklumat Penyelesaian Masalah seperti yang digambarkan di bawah.

3. Maklumat Penyelesaian Masalah page is displayed on the screen. Finally, click on Muat semula Firefox, seperti yang ditunjukkan di bawah.

Lawatan:

Kami berharap panduan ini berguna dan anda dapat melakukannya fix Firefox not playing videos issue. Also, let us know which method worked the best for you. Finally, if you have any questions or suggestions regarding this article, feel free to drop them in the comments section below.