Ogos 15, 2022

Mengapa Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Cache penyemak imbas
  • Sambungan rangkaian
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Kaedah 1: Mulakan semula PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Kaedah 2: Kemas kini Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikon hamburger or tiga baris di sudut kanan atas.

2. Seterusnya, pergi ke Tetapan.

klik pada pilihan Tetapan

3. In the General tab, scroll down and go to the Kemas kini Firefox bawah seksyen ini.

4. Kemudian, klik pada Restart to Update Firefox dan hidupkan Automatically install updates pilihan dengan mengklik padanya.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Juga Baca: Betulkan Tiada Bunyi dalam Firefox pada Windows 10

Kaedah 3: Muat semula Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Nota: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Ikon hamburger or tiga baris di sudut kanan atas.

2. Klik pada Bantuan.

Klik pada butang Buka Menu Aplikasi dan klik pada pilihan Bantuan pada senarai yang dipaparkan

3. Kemudian, klik pada Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Sekarang, klik pada restart.

klik pada mulakan semula

5. Seterusnya, klik pada Muat semula Firefox seperti yang ditunjukkan.

Klik pada butang Refresh Firefox pada tetingkap pengesahan Open Firefox dalam Troubleshoot Mode

6. In the prompt that appears click on Muat semula Firefox sekali lagi.

click on refresh firefox again. Why is Firefox down

7. Akhirnya, klik pada Selesai butang pada Import Selesai tetingkap untuk Refresh Firefox sepenuhnya.

Click on the Finish button on the Import Complete window

Juga Baca: Betulkan Firefox Sudah Berjalan

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon atau ikon tiga baris di sudut kanan atas.

2. Klik pada Bantuan.

Klik pada butang Buka Menu Aplikasi dan klik pada pilihan Bantuan pada senarai yang dipaparkan

3. Kemudian, klik pada Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik pada restart.

klik pada mulakan semula

5. Kemudian klik pada Buka.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Tema seksyen, pilih Tema sistem, dan klik pada enable.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Beralih ke Extensions section on the same page and melumpuhkan all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Tetapan dan nyahtanda Gunakan tetapan prestasi yang disyorkan, then also uncheck the Gunakan pecutan perkakasan apabila tersedia pilihan.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikon hamburger or tiga baris di sudut kanan atas.

2. Kemudian, klik pada Tetapan.

klik pada pilihan Tetapan

3. Pergi ke Privasi & Keselamatan tab.

4. Scroll down to Cookies and Site Data and click on Kosongkan Data.

klik pada butang Kosongkan Data dalam bahagian Kuki dan Data Tapak

5. Click on the checkbox of both Cookies dan Data Tapak and Kandungan Web Cache dan klik pada Clear.

check the options of cookies and cached web content and click on clear

6. Akhir sekali, klik pada Kosongkan Sekarang untuk mengesahkan.

click on clear now to delete the cookies and cache

Juga Baca: Betulkan Ralat Pelayan Tidak Ditemui dalam Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Nota: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Masukkan utama.

type about config into the firefox address bar. Why is Firefox down

2. Klik pada Terima Risiko dan Teruskan .

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed dan klik pada right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Akhirnya, restart your browser.

Juga Baca: Betulkan Sambungan Anda Bukan Ralat Selamat pada Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config di bar alamat, dan tekan Masukkan utama.

type about config into the firefox address bar. Why is Firefox down

2. Klik pada Terima Risiko dan Teruskan .

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Toggle icon to change the value from benar kepada palsu.

 keselamatan.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teks into the search box and similarly change it to palsu if set to true by clicking on the Toggle icon.

keselamatan.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Akhirnya, mulakan semula penyemak imbas.

Kaedah 8: Pasang semula Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Tekan butang Kunci Windows, jenis panel kawalan dan klik pada Buka.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Tetapkan Lihat mengikut > Kategori, kemudian klik pada Nyahpasang program pilihan dalam Program bawah seksyen ini.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Pilih Mozilla Firefox (x64 en-AS) dalam senarai, klik pada Uninstall butang di bahagian atas bar dan klik pada Ya butang pada tetingkap UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Kemudian, klik pada Seterusnya butang dalam Nyahpasang Mozilla Firefox wizard.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Seterusnya, klik pada Uninstall butang dalam tetingkap seterusnya.

Click on the Uninstall button on the next window. Why is Firefox down

6. Klik pada Selesai butang pada tetingkap terakhir untuk menyahpasang apl Firefox sepenuhnya.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Tekan butang Windows+ E kunci bersama-sama untuk membuka File Explorer dan navigasi ke PC ini > Cakera Tempatan (C :) > Fail Program > Mozilla Firefox folder.

pergi ke laluan lokasi folder mozilla firefox

8. Klik kanan pada Mozilla Firefox folder dan klik pada Padam pilihan pada senarai untuk memadam fail.

click on the Delete option. Why is Firefox down

9. Sekarang, but semula PC.

10. Kemudian, tekan Kunci Windows, jenis google chrome dan klik pada Buka.

Catatan: Anda boleh menggunakan mana-mana pelayar web untuk memuat turun pelayar Firefox pada PC anda.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Buka laman web rasmi Penyemak imbas Mozilla Firefox pada Google Chrome dan klik pada Download Firefox butang pada tingkap.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Klik dua kali pada fail boleh laku yang dimuat turun Pemasang Firefox.exe untuk menjalankan fail pemasangan.

run the installation file. Why is Firefox down

13. Tunggu proses pemasangan selesai.

Tunggu proses pemasangan selesai dalam tetingkap Pemasang Firefox

14. Pelancaran Firefox Apl Pelayar Web pada PC anda.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Lawatan:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Beritahu kami kaedah mana yang paling berkesan untuk anda. Jika anda mempunyai sebarang pertanyaan atau cadangan, jangan ragu untuk meletakkannya di bahagian komen di bawah.