Mengapa Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Cache penyemak imbas
- Sambungan rangkaian
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Kaedah 1: Mulakan semula PC
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Kaedah 2: Kemas kini Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the Ikon hamburger or tiga baris di sudut kanan atas.
2. Seterusnya, pergi ke Tetapan.
3. In the General tab, scroll down and go to the Kemas kini Firefox bawah seksyen ini.
4. Kemudian, klik pada Restart to Update Firefox dan hidupkan Automatically install updates pilihan dengan mengklik padanya.
Juga Baca: Betulkan Tiada Bunyi dalam Firefox pada Windows 10
Kaedah 3: Muat semula Firefox
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Nota: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the Ikon hamburger or tiga baris di sudut kanan atas.
2. Klik pada Bantuan.
3. Kemudian, klik pada Troubleshoot Mode.
4. Sekarang, klik pada restart.
5. Seterusnya, klik pada Muat semula Firefox seperti yang ditunjukkan.
6. In the prompt that appears click on Muat semula Firefox sekali lagi.
7. Akhirnya, klik pada Selesai butang pada Import Selesai tetingkap untuk Refresh Firefox sepenuhnya.
Juga Baca: Betulkan Firefox Sudah Berjalan
Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon atau ikon tiga baris di sudut kanan atas.
2. Klik pada Bantuan.
3. Kemudian, klik pada Troubleshoot Mode.
4. Klik pada restart.
5. Kemudian klik pada Buka.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Tema seksyen, pilih Tema sistem, dan klik pada enable.
8. Beralih ke Extensions section on the same page and melumpuhkan all the extensions by toggling off the highlighted switch.
9. Lastly, go to Tetapan dan nyahtanda Gunakan tetapan prestasi yang disyorkan, then also uncheck the Gunakan pecutan perkakasan apabila tersedia pilihan.
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the Ikon hamburger or tiga baris di sudut kanan atas.
2. Kemudian, klik pada Tetapan.
3. Pergi ke Privasi & Keselamatan tab.
4. Scroll down to Cookies and Site Data and click on Kosongkan Data.
5. Click on the checkbox of both Cookies dan Data Tapak and Kandungan Web Cache dan klik pada Clear.
6. Akhir sekali, klik pada Kosongkan Sekarang untuk mengesahkan.
Juga Baca: Betulkan Ralat Pelayan Tidak Ditemui dalam Firefox
Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Nota: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type about: config in the address bar, and hit the Masukkan utama.
2. Klik pada Terima Risiko dan Teruskan .
3. Copy and paste the following teks in the search box and click on the Pencil icon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed dan klik pada right-tick icon.
5. Akhirnya, restart your browser.
Juga Baca: Betulkan Sambungan Anda Bukan Ralat Selamat pada Firefox
Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type about: config di bar alamat, dan tekan Masukkan utama.
2. Klik pada Terima Risiko dan Teruskan .
3. Copy and paste the following teks in the search box and click on the Toggle icon to change the value from benar kepada palsu.
keselamatan.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following teks into the search box and similarly change it to palsu if set to true by clicking on the Toggle icon.
keselamatan.ssl3.dhe_rsa_aes_256_sha
5. Akhirnya, mulakan semula penyemak imbas.
Kaedah 8: Pasang semula Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. Tekan butang Kunci Windows, jenis panel kawalan dan klik pada Buka.
2. Tetapkan Lihat mengikut > Kategori, kemudian klik pada Nyahpasang program pilihan dalam Program bawah seksyen ini.
3. Pilih Mozilla Firefox (x64 en-AS) dalam senarai, klik pada Uninstall butang di bahagian atas bar dan klik pada Ya butang pada tetingkap UAC.
4. Kemudian, klik pada Seterusnya butang dalam Nyahpasang Mozilla Firefox wizard.
5. Seterusnya, klik pada Uninstall butang dalam tetingkap seterusnya.
6. Klik pada Selesai butang pada tetingkap terakhir untuk menyahpasang apl Firefox sepenuhnya.
7. Tekan butang Windows+ E kunci bersama-sama untuk membuka File Explorer dan navigasi ke PC ini > Cakera Tempatan (C :) > Fail Program > Mozilla Firefox folder.
8. Klik kanan pada Mozilla Firefox folder dan klik pada Padam pilihan pada senarai untuk memadam fail.
9. Sekarang, but semula PC.
10. Kemudian, tekan Kunci Windows, jenis google chrome dan klik pada Buka.
Catatan: Anda boleh menggunakan mana-mana pelayar web untuk memuat turun pelayar Firefox pada PC anda.
11. Buka laman web rasmi Penyemak imbas Mozilla Firefox pada Google Chrome dan klik pada Download Firefox butang pada tingkap.
12. Klik dua kali pada fail boleh laku yang dimuat turun Pemasang Firefox.exe untuk menjalankan fail pemasangan.
13. Tunggu proses pemasangan selesai.
14. Pelancaran Firefox Apl Pelayar Web pada PC anda.
Lawatan:
We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Beritahu kami kaedah mana yang paling berkesan untuk anda. Jika anda mempunyai sebarang pertanyaan atau cadangan, jangan ragu untuk meletakkannya di bahagian komen di bawah.